According to NS Power, the credits applied to the account totaled $1,715.06 , consisting of: Credit Amount May estimated energy charges $890.10 July estimated energy charges $824.96 Total $1,715.06 NS Power explains that these credits rela...
AI summary NS Power credits totaled $1,715.06 for May and July estimated energy charges, but the billed amounts were $1,800.80, resulting in a $85.74 discrepancy. The credits relate to estimated charges, not total invoices.
B. Remaining Questions Those remaining questions include: (a) whether the disputed pre-authorized debit remained authorized after Auto Pay had been revoked - (b) whether the methodology used to calculate the account-specific billing reconc...
AI summary The proceeding addresses unresolved questions regarding the validity of a disputed pre-authorized debit, the methodology for billing reconciliation, verification of metering and billing processes, and the reconciliation of increased electricity consumption with energy performance assessments. These issues were not fully addressed until NS Power's July 17, 2026 response.
Authorities Relied Upon I have relied on the following documents: - 1. Nova Scotia Power Submission dated July 17, 2026 - 2. My correspondence with Nova Scotia Power and the Dispute Resolution Officer - 3. Payments Canada Rule H1 and the P...
AI summary The text lists the authorities and documents relied upon, including submissions from Nova Scotia Power, correspondence with the Dispute Resolution Officer, and various evaluation and account documents related to pre-authorized debits and energy efficiency.