Topic:"Energy Efficiency Budgets" in M13136

$1,000 upfront payment be waived, or at minimum substantially reduced, because requiring such a large upfront payment would create financial hardship and defeat the purpose of an affordable payment arrangement. Any repayment arrangement sh...

AI summary The applicant is requesting relief from financial hardship by waiving or reducing an upfront payment, separating current and historical arrears in repayment, spreading arrears over up to 24 months without interest, and protecting the account from disconnection or additional charges during the appeal. They also request transparency in the final determination and the use of financial assistance to reduce, not replace, repayment.

Billing date Jul 21 Includes payments received by Jul 21 Amount owing from last bill Balance owing after last payment 2,633.60 $2,633.60 Energy charges: Base Charge $20 08/month Energy 795 kWh x $0 19128 Total energy charges 152.07 192.23

AI summary The billing statement shows an amount owing from the last bill of $2,633.60, with energy charges calculated based on 795 kWh consumed at a rate of $0.19128 per kWh, resulting in total energy charges of $152.07.

ory from the date my account was opened, clearly identifying: - the date of each meter reading; - the meter reading and kWh consumption recorded; - whether each reading was actual or estimated; and - any subsequent adjustment or reconcilia...

AI summary The customer is requesting a detailed history of their meter readings, including actual vs. estimated readings, and how estimated readings were used to calculate their outstanding balance. They also seek clarification on the $150 security deposit and its conditions for return or credit.