Donna Himmelman
p. p. 0
er's day-to-day operations. My Decisions are binding on Nova Scotia Power but not on the Customer. Customers may appeal my Decisions (within 12 days of receipt of Final Written Decision) to the Board. Your Dispute in summary is: that you h...
AI summary The customer disputes their electricity bills since January 2026, citing a new heat pump and appliance installation, and claims that the increase may be due to not using a woodstove for auxiliary heat. The meter was tested and found to be accurate. Relevant regulations and acts are attached.