Status of the Issues Raised for Prior Reports Weather / difference-in-difference (DID). We previously accepted Econoler's position that the month-by-month DID design controls for weather by differencing the treatment and control groups ove...
AI summary The report discusses concerns with the DID methodology due to a shorter evaluation window, acknowledges Econoler's approach to E1 savings, notes the retention of electrification controls, and highlights the discontinuation of the E1 Behaviour program for integrated evaluation.
The Cyber Incident Severely Limits Report Relevance Because the CEM platform and AMI data have been unavailable since April 2025, every impact metric except paperless billing was evaluated for January–March 2025 only. This limits the relev...
AI summary The cyber incident caused the unavailability of the CEM platform and AMI data since April 2025, limiting the evaluation of impact metrics to January–March 2025. This affects the relevance of the report, as prior evaluations show that savings are positive in winter but negative in summer.
Engagement Has Fallen and the Commercial Evaluation Is Not Informative The engagement picture is weak and, in places, deteriorating. The share of analyzed customers who did not log in during the evaluation period rose year-over-year for ev...
AI summary Engagement with the Customer Energy Management (CEM) program has significantly declined, particularly among commercial customers, leading to weak and inconclusive evaluation results. Only a small percentage of commercial customers logged in during the evaluation period, raising concerns about the reliability of the reported energy savings.