M-5Appellants Response to NSPI Reply
4 passages
According to NS Power, the credits applied to the account totaled $1,715.06 , consisting of: Credit Amount May estimated energy charges $890.10 July estimated energy charges $824.96 Total $1,715.06 NS Power explains that these credits rela...
AI summary NS Power credits totaled $1,715.06 for May and July estimated energy charges, but the billed amounts were $1,800.80, resulting in a $85.74 discrepancy. The credits relate to estimated charges, not total invoices.
C. Recorded Electricity Consumption During roughly the same period, NS Power's records show that average daily electricity consumption increased from about 85 kWh per day (from 1/25/2025 to 11/25/2025) , before the renovations, to about 14...
AI summary NS Power's recorded electricity consumption increased by 66% following renovations, from 85 kWh per day to 141 kWh per day. A later bill showed a return to approximately 82 kWh per day, similar to pre-renovation levels. The witness acknowledges that EnerGuide assessments model overall home energy performance and do not directly measure actual electricity consumption, which can be influenced by various factors.
D. Significance I am not saying that the EnerGuide assessments prove NS Power's billing is wrong. They do show, independently, that significant improvements were made to the home's energy performance immediately before the disputed increas...
AI summary The EnerGuide assessments indicate significant energy efficiency improvements in a home prior to a substantial increase in electricity consumption. The concern is that despite these improvements, recorded electricity consumption increased by approximately 66%, raising questions about the explanation provided by NS Power.
Chronology Date Event Reference - Nova Scotia Power announced a cybersecurity incident that disrupted communications with its metering and billing systems. Nova Scotia Power notified me that personal information associated with my account,...
AI summary This document outlines a timeline of events related to a cybersecurity incident at Nova Scotia Power, including billing disruptions, energy efficiency upgrades, and financial transactions involving a customer. It includes dates for assessments, installations, invoices, and actions taken by the customer and financial institutions.