Topic:"Energy Efficiency" in M12600

That, in itself is a major breach of trust, during an ongoing security breach. Even now, NS Power will not provide the basic NS Power profile information to a customer calling in and requesting same. I was born in this province and have li...

AI summary The letter highlights a breach of trust by NS Power due to a security breach and failure to inform customers promptly. It criticizes NS Power for poor infrastructure maintenance, frequent power outages, and excessive rate increases, leading to financial hardship for Nova Scotians. The writer questions the government's response to these issues.

\ \ EXTERNAL EMAIL / COURRIEL EXTERNE \ \ Exercise caution when opening attachments or clicking on links / Faites preuve de prudence si vous ouvrez une pièce jointe ou cliquez sur un lien To All Parties, One of the far reaching devastating...

AI summary The email highlights the potential consequences of NS Power's security breach, including increased risks of fraud and tax money theft. It also criticizes NS Power's service standards and financial practices, calling for privacy legislation for private companies and federal protections to prevent future financial losses.

.performance.getEntriesByType; this.captureFetchRequests=function() {var b=[],c=a,h=function(f) {return f},d=function(f) {return Promise.reject(f)}; window.fetch&& Security Analysis by Meng Cheng var generateUniqueID=function(){return"v2-"...

AI summary The text contains JavaScript code related to performance monitoring and security analysis, including functions for tracking hidden time, generating unique IDs, and handling fetch requests. It also includes references to web security headers and performance metrics.

Contact Information Name on account: Lisa Winch Account number: \ \ \ \ \ \ \ \ Business contact: Account address: Address 1: \ \ \ \ \ \ \ \ Address 2: \ \ \ \ \ \ \ \ City: \ \ \ \ \ \ \ Province: \ \ \ \ \ \ \ Postal code: \ \ \ \ \ \ \...

AI summary A customer of NS Power reports that their personal and financial information was compromised in a ransomware attack, leading to identity theft and financial fraud. The customer criticizes NS Power for not providing adequate legal protection or compensation, and calls for stronger transparency, policy changes, and consumer support measures.

Spaceport going live LAUNCH PADS FROM A1 It has a lease with Quebec rocket manufacturer Reaction Dynamics for another pad, and Matier said talks are underway to sign leases on the other two pads. McGuinty said at the Monday announcement in...

AI summary Space Port Nova Scotia is advancing with the construction of additional launch pads and infrastructure. The project aims to establish Canada's sovereign launch capacity, with support from federal grants and partnerships with Canadian companies. The facility is expected to create jobs and foster the growth of Canada's space industry.

1 ccount Nur nber Amo unt due Jun 05 i $400 .24 Rates April 6 (b) There is/was no CIS estimation routine for generation. Developing and deploying a new 7 estimation routine was not considered at the time of the cybersecurity incident. NS P...

AI summary The document discusses the lack of a CIS estimation routine for generation, the hiring of meter readers to obtain generation information, and the manual meter reading of net metering customers starting in early July 2025. It also notes the number of customers participating in a net metering program as of December 31, 2025.

Minister of Energy – Accountability for Nova Scotia Power (NSEB M12600) NSPI Responses to NSEB Information Requests 1 (ii) Customers can call into NS Power and receive information on both their 2 consumption and generation on their meter f...

AI summary The document discusses a cyber incident affecting NS Power's ability to provide accurate data on net metering participants. The information provided in the 2025 Annual Report may change in the 2026 Report once data recovery is complete and any changes are confirmed.

What we collect and why: The type of personal information which we collect and maintain includes: - Name - Premise Address and Mailing Address - Email address - Telephone number - Identifying information such as your date of birth and info...

AI summary Nova Scotia Power collects personal information such as names, addresses, contact details, banking information, and energy consumption data. Smart meter data is used to improve service and provide energy insights. This includes details on power consumption patterns and participation in energy programs.

July 8, 2025 Since the cyber incident discovered on April 25, power meters have continued to function and gather accurate energy usage data from homes and businesses across the province. However, due to the cyber incident, the meters have...

AI summary A cyber incident on April 25 has caused power meters to function but not communicate data, leading to estimated billing. Meter readers are now visiting properties to collect actual usage data, with customers receiving estimated bills if access is not possible. Nova Scotia Power is addressing the issue and has provided information on adjusted billing processes.

ant, Ed Mollard of InterGroup Consultants, 34 recommendations for measures that could be included to support Nova Scotia Power's 35 preparedness for future Incidents and mitigate impacts to customers. 37 We thank you for the opportunity of...

AI summary The document includes an opening statement from The Consumer Advocate and mentions Ed Mollard of InterGroup Consultants, who provided 34 recommendations to support Nova Scotia Power's preparedness for future incidents and mitigate impacts on customers.

INTRODUCTION AND STRATEGIC OVERVIEW NSPI is a vertically integrated regulated electric utility. It is the primary electricity supplier in Nova Scotia, Canada. NSPI has $8.1 billion of assets and provides electricity generation, transmissio...

AI summary NSPI is a major regulated electric utility in Nova Scotia with significant generating and transmission assets. It has diversified its energy mix, with over 40% of sales from renewable sources in 2025 and a significant reduction in solid fuel generation. NSPI has also invested in grid-scale battery storage and has contracts for renewable energy from independent producers and COMFIT participants.

Regulatory and Political Risk NSPI is subject to complex legislative and regulatory frameworks that cover material aspects of their businesses. These frameworks influence key factors such as rates and cost structures, revenue requirements,...

AI summary NSPI operates under a complex regulatory framework that influences rates, revenue, and capital investments. Regulatory delays, disallowance of costs, or changes in policy could lead to Material Adverse Effects. The IESO Nova Scotia's operational status remains uncertain, and changes in environmental legislation may further impact regulatory stability.

Energy Consumption Risk NSPI is affected by demand for energy based on changing customer patterns due to fluctuations in a number of factors including general economic conditions, weather events, customers' focus on energy efficiency, chan...

AI summary NSPI faces energy consumption risk due to changing customer demand patterns influenced by economic conditions, weather, energy efficiency, rate changes, and new technologies like solar and electric vehicles. Government policies promoting energy efficiency and distributed generation may affect electricity system operations, revenue, and financial performance.

November/December 2025 Bill Insert Continued awareness of the need to estimate customer usage. Focus moves to the post meter read experience including adjustments that will appear on the next bill. NSPOWER.CA/BILLING is expanded with video...

AI summary The November/December 2025 Bill Insert highlights efforts to improve customer awareness of electricity usage, focusing on post-meter-read adjustments and expanded online resources. It also notes the start of annual seasonal awareness campaigns about temperature changes and their impact on electricity consumption.

Rates-Related Matters Rates-related matters have been affected by the Incident. Time Varying Pricing As noted by the NSEB in its letter of September 17, 2025, the Time Varying Pricing (TVP) matter has been affected by the Incident. NS Powe...

AI summary The Incident has disrupted the preparation of reports and calculations related to Time Varying Pricing, TOU RTP tariffs, and the ELIADC tariff. NS Power is unable to produce the 2025 report due to missing data and is investigating file recovery. Systems required for cost calculations are currently unavailable, and NS Power plans to run retroactive calculations once systems are restored.

Customer Energy Management Evaluation, Measurement, and Verification As only AMI data up to March 31, 2025 will be available for analysis for 2025, the My Energy Insights (MEI) platform is unavailable, and associated data, analysis and cus...

AI summary Due to limited AMI data availability up to March 31, 2025, the My Energy Insights platform is unavailable for 2025. NS Power is working with Econoler to develop an alternative approach for Customer Energy Management Evaluation, Measurement, and Verification, which will be submitted to the NSEB for review.

The following projects experienced adjustments to their completion timeline. An overview of the changes and associated rationale is outlined below: Pillar Project Summary of Change Rationale Customer Energy Management (CEM) Evaluation, Mea...

AI summary The document outlines adjustments to the completion timeline of the Customer Energy Management (CEM) Evaluation, Measurement, and Verification (EM&V) project. NS Power has updated its approach due to data limitations from an incident and plans to file the 2025 CEM EM&V by May 1, 2026, with the restoration of MEI systems expected by the end of Q3 2026.

IR F-1 — NERC CIP Compliance - (a) Identify which, if any, of NSP's assets are classified as Bulk Electric System (BES) Cyber - Systems subject to mandatory NERC CIP standards. - (b) For each applicable NERC CIP standard (CIP-002 through C...

AI summary The document outlines a request for information regarding Nova Scotia Power's compliance with NERC CIP standards, specifically identifying which assets are classified as BES Cyber Systems and detailing NSP's compliance status, audit findings, and remediation actions as of March 18, 2025.

The following projects experienced adjustments to their completion timeline. An overview of the changes and associated rationale is outlined below: Pillar Project Summary of Change Rationale Customer Energy Management (CEM) Evaluation, Mea...

AI summary NS Power has updated the timeline for the Customer Energy Management Evaluation, Measurement, and Verification (EM&V) project due to data limitations from an incident. The company will file an extension request with the NSEB in April 2025 and expects the restoration of My Energy Insights systems by the end of Q3 2026.

Request IR-4: - Please refer to the Net Metering 2025 Annual Report (Matter M12783) Table 1 (Summary of Net Metering Results for the Period ending December 31, 2025). - a) Table 1 includes data relating to "Payout for excess banked generat...

AI summary The document requests Nova Scotia Power to explain how it will handle variances in estimated data related to 'Payout for excess banked generation to customers on anniversary date' from Table 1 in the Net Metering 2025 Annual Report (Matter M12783).

Cybersecurity Incident - Monthly Update 8 Attachment 2 Page 1 of 5 Affected Regulatory Matters Report 2 - October 1 Report 3 - November 3 Report 4 - December 1 Report 5 - February 4 Report 6 - March 4 Report 7 - March 31 Report 8 - May 11...

AI summary The document discusses the impact of a cybersecurity incident on the Customer Energy Management (CEM) Evaluation, Measurement, and Verification (EM&V) process. NS Power has worked with Econoler to develop an alternative approach due to data limitations, and an extension was granted by the NSEB to file the report by July 1, 2026. Restoration of My Energy Insights systems is expected by the end of Q3 2026.

The following projects experienced adjustments to their completion timeline. An overview of the changes and associated rationale is outlined below: Pillar Project Summary of Change Rationale Customer Energy Management (CEM) Evaluation, Mea...

AI summary The document outlines adjustments to the completion timelines of various projects under the Customer Energy Management (CEM) and Evaluation, Measurement, and Verification (EM&V) pillar. The 2025 CEM EM&V is in progress and planned for filing by July 1, 2026. Restoration of My Energy Insights (MEI) systems is expected by the end of Q3 2026.

The following projects experienced adjustments to their completion timeline. An overview of the changes and associated rationale is outlined below: Pillar Project Summary of Change Rationale Customer Energy Management (CEM) Evaluation, Mea...

AI summary The document outlines adjustments to the completion timelines of several projects related to Customer Energy Management (CEM) and Evaluation, Measurement, and Verification (EM&V). The 2025 CEM EM&V was filed on June 29, 2026, with data restoration of My Energy Insights expected by the end of Q3 2026. The timeline changes are accompanied by a rationale and various statistics.

NOVA SCOTIA POWER PANEL 59 Cr-ex, (Roberts) 1 information. So that suggests that there may be other 2 information that's not contained with described within 3 that paragraph or other categories of information. Can 4 you tell us whether or...

AI summary The discussion centers on the types of customer information Nova Scotia Power collects, specifically demographic and household data, such as the number of individuals per household and heat sources. This information is used to improve the accuracy of the My Energy Insights tool.