Topic:"Energy Efficiency" in M12647

Agenda - 1. Discussion around Billing Questions / Meter Accuracy - o Smart Meters & Billing Accuracy next slide. - 2. Late Fee Relief - o Awaiting insight from the board. - 3. Community Grants - o Updates coming late April / May. - 4. Revi...

AI summary The agenda covers billing accuracy, late fee relief, community grants, payment plans, disconnections for non-payment, and a community solar program aimed at low-income customers. Nova Scotia Power discusses efforts to minimize disconnections and the structure of the solar energy credit.

A colder winter continues to fuel higher electric bills • Materially colder temperatures year over year persisted through the first half of March, which will continue to add strain to energy burdens in the weeks ahead as usage from this pe...

AI summary A colder winter has led to higher electric bills as temperatures remained significantly lower year over year, increasing heating degree days by approximately 6% in March and adding strain to energy burdens.

Nova Scotia Power Support of Bill Amount Questions We have been focused on encouraging customers to call us to discuss their unique situation, as every customer situation is different. We have found that we can help resolve most questions...

AI summary Nova Scotia Power is addressing customer bill amount questions through personalized conversations and various outreach campaigns, including energy-saving promotions, equal billing, payment plans, and meter testing, with the aim of refining strategies for the remainder of 2025 and winter 2025/2026.