L-9-IAppellants Supplement to Exhibit L-9 (redacted)
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2. Major Electricity Uses What are the main items in your home that use electricity (e.g., electric heat, hot water tank, hot tub, large appliances)? The main electrical loads are the same basic household appliances, the hot water tank, th...
AI summary The main electrical loads in the home include household appliances, a hot water tank, a hot tub, and electric baseboard heat, though the latter is typically off. Appliances were purchased in 2017 and are energy efficient. Usage is minimal due to high electricity bills.
3. Changes in Electricity Usage Have you installed or stopped using a hot tub? Yes. The hot tub was used from 2017 through approximately 2021–2022. It broke almost 4 years ago and has been completely disconnected from the electrical panel...
AI summary The customer discusses changes in electricity usage, including the discontinuation of a hot tub, reduced heating due to high costs, and a decrease in household size, but notes that their electricity costs have increased despite these changes.
5. Efficiency and Investigation Steps Have you changed your heating habits to reduce electricity use? Yes. I only heat part of the home, turn off all other heat, and minimize appliance use to reduce consumption as much as possible. Have yo...
AI summary The individual has taken steps to reduce electricity use, including heating only part of the home, minimizing appliance use, and replacing light fixtures with LED bulbs. They have not had a professional energy audit or electrician review due to lack of response from NS Power and financial concerns.
Current Usage Facts for the Record: - My home is 2,500 sq. ft., but only 3 of 5 bedrooms are heated at most to conserve costs. All light fixtures have had been replaced with LED lights to conserve power. Main living area barely is heated....
AI summary The complainant describes their home's energy usage, highlighting energy conservation efforts and dissatisfaction with NSP's billing practices, including overbilling and alleged violations of appeal procedures. They also mention that NSP has not provided energy efficiency services despite repeated requests.
102928Appellant's Forensic Calculation - redacted
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2. Major Electricity Uses What are the main items in your home that use electricity (e.g., electric heat, hot water tank, hot tub, large appliances)? The main electrical loads are the same basic household appliances, the hot water tank, th...
AI summary The text discusses major electricity uses in a home, highlighting appliances, hot water tanks, and electric baseboard heat. The user mentions that appliances are energy efficient and usage is minimized due to high bills.
3. Changes in Electricity Usage Have you installed or stopped using a hot tub? Yes. The hot tub was used from 2017 through approximately 2021–2022. It broke almost 4 years ago and has been completely disconnected from the electrical panel...
AI summary The customer discusses changes in electricity usage, including the discontinuation of a hot tub, reduced heating due to high costs, and a decrease in household size. Despite these changes, they report increased costs, attributing it to NS Power's billing practices.
5. Efficiency and Investigation Steps Have you changed your heating habits to reduce electricity use? Yes. I only heat part of the home, turn off all other heat, and minimize appliance use to reduce consumption as much as possible. Have yo...
AI summary The individual has taken steps to reduce electricity use, such as minimizing heating and using LED bulbs, but has faced barriers in accessing energy audits and electrician services from NS Power. They have not received assistance from NS Power for these services.
Current Usage Facts for the Record: - My home is 2,500 sq. ft., but only 3 of 5 bedrooms are heated at most to conserve costs. All light fixtures have had been replaced with LED lights to conserve power. Main living area barely is heated....
AI summary The user provides details about their home energy usage and dissatisfaction with NSP's billing practices, including overbilling, disconnection of a broken hot tub, and lack of access to energy efficiency programs. They also mention an appeal process and enforcement issues related to a DRO decision.
102930Appellant Email re Stay of Enforcement - redacted
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2. Major Electricity Uses What are the main items in your home that use electricity (e.g., electric heat, hot water tank, hot tub, large appliances)? The main electrical loads are the same basic household appliances, the hot water tank, th...
AI summary The text discusses typical household electricity uses, including appliances, hot water tanks, and electric baseboard heat. The user mentions that appliances are energy efficient and usage has been minimized to reduce high bills.
3. Changes in Electricity Usage Have you installed or stopped using a hot tub? Yes. The hot tub was used from 2017 through approximately 2021–2022. It broke almost 4 years ago and has been completely disconnected from the electrical panel...
AI summary The respondent has disconnected a hot tub and reduced heating usage due to high electricity costs and disputes with NS Power. The household size has decreased, but electricity costs have increased despite fewer occupants.
5. Efficiency and Investigation Steps Have you changed your heating habits to reduce electricity use? Yes. I only heat part of the home, turn off all other heat, and minimize appliance use to reduce consumption as much as possible. Have yo...
AI summary The individual has taken steps to reduce electricity use, such as heating only part of the home and using LED bulbs, but has faced barriers in accessing energy audits and electrician services from NS Power. They have not received assistance from NS Power for these services.
Current Usage Facts for the Record: - My home is 2,500 sq. ft., but only 3 of 5 bedrooms are heated at most to conserve costs. All light fixtures have had been replaced with LED lights to conserve power. Main living area barely is heated....
AI summary The customer reports energy conservation efforts, including LED lighting and limited heating, but highlights issues with NSP, such as overbilling, incorrect arrears collection, and failure to comply with appeal timelines. The customer also notes that NSP has refused to conduct an energy efficiency assessment unless additional fees are paid.
102932Appellant Further Response to Board Decision - redacted
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I. HOME PROFILE AND USAGE FACTS My home is approximately 2,500 square feet. Only 2 to 3 bedrooms and part of the living area are heated. I have significantly reduced heating in response to escalating costs. There are currently 4 people in...
AI summary The homeowner describes a 2,500 square foot home with 4 to 6 occupants, where heating has been significantly reduced due to rising costs. Main electrical uses include energy-efficient appliances, a hot water tank, a hot tub, and electric baseboard heat, though the latter is rarely used. The homeowner has implemented energy-saving measures such as LED lighting and reduced appliance usage.
5. Efficiency and Investigation Steps Have you changed your heating habits to reduce electricity use? Yes. I only heat part of the home, turn off all other heat, and minimize appliance use to reduce consumption as much as possible. Have yo...
AI summary The individual has taken steps to reduce energy use, including heating only part of the home and using LED bulbs, but has not received support from NS Power for audits or electrician reviews. Concerns remain about NS Power's lack of signed agreements and a third-party agreement made without consent.
Admission of Statutory Breach (Request IR-4): The Board has formally questioned NSP on its compliance with Regulation 6.5. By asking NSP to explain how they are compliant "if no signed agreements exist," the Board has admitted that a signe...
AI summary The document outlines a dispute involving Nova Scotia Power (NSP) and the regulatory board, highlighting NSP's non-compliance with Regulation 6.5, lack of consent for third-party actions, and ongoing violations of a Mandatory Stay of Enforcement. The applicant also details their efforts to conserve energy and the overbilling by NSP.