HomeEnergy EfficiencyM12915Evidence
Topic/Matter Intersection

Topic:"Energy Efficiency" in M12915

Matter: NSPI DRO Appeal - Billing Issues - Doug Fulljames and Karen Ward
11 passages 4 documents

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F-1NSPI DRO Appeal - Redacted 1 passage
II. The Disputed Bill and the Consumption Impossibility
II. The Disputed Bill and the Consumption Impossibility The bill dated May 26, 2026 (due June 25, 2026) charged $2,131.97 for 10,811 kWh of consumption over 240 days. This implies an average daily consumption of 45.0 kWh per day. This figu...

AI summary The disputed bill for May 26, 2026, charges $2,131.97 for 10,811 kWh over 240 days, implying an average daily consumption of 45.0 kWh. This is deemed impossible given the property's verified baseline consumption of 4.26 kWh per day, recorded fifteen days after the billing period ended, which aligns with the operational draw of a refrigerator and freezer. The cabin was uninhabited during both periods, and no infrastructure changes occurred.

F-2NSPI DRO Decision with Attachments - Redacted 8 passages
Douglas p. p. 7
u seeking consent after they receive this email. Please copy N.S.Power at the email address above on all future email to me. They will similarly copy you on their email to me related to this matter. Your dispute is a "consumption dispute"....

AI summary The text discusses a consumption dispute where the customer disputes their bill, emphasizing that N.S.Power is responsible for delivering power to the metering point but not for on-premise energy usage. Meter accuracy is highlighted as the key factor in determining appropriate billing, with the 'as found' test and potential independent testing by Measurement Canada mentioned.

N.S.Power p. pp. 7-16
n's arrival. Thank you, Douglas Fulljames Confidentiality Notice - The email communication is considered confidential and is intended only for the recipient(s). If you received this email in error. please contact the sender and delete the...

AI summary Nova Scotia Power conducted a meter test at Douglas Fulljames's premises following his inquiry about electrical usage. The test confirmed the meter operates within prescribed accuracy limits. Fulljames has the option to request a follow-up test by Measurement Canada within six months for an additional fee of $55.00.

Définitions p. p. 26
Définitions 2 (1) Les définitions qui suivent s'appliquent à la présente loi. appareil S'entend notamment de toute machine, tout instrument et tout dispositif. (apparatus) compteur Compteur d'électricité et compteur de gaz. Est visé par la...

AI summary This section defines key terms under the legislation, including 'apparatus,' 'meter,' 'verified meter,' 'purchaser,' and 'director.' Definitions focus on measurement devices and the responsibilities of entities involved in electricity and gas supply.

Unités d'électricité et de gaz p. p. 26
Unités d'électricité et de gaz - 3 (1) Sous réserve du paragraphe (2) et des règlements, les unités de mesure utilisées : - a) pour la vente de l'électricité sont, au choix : - (i) le watt heure, - (ii) le volt ampère heure, - (iii) le var...

AI summary The text outlines the units of measurement for electricity and gas sales in Nova Scotia, specifying options such as watt-hour, joule, and cubic meter, among others, as permitted under the regulations.

Right of access by contractor p. p. 26
Right of access by contractor - 7 (1) A contractor may, at all reasonable times, for the purpose of - (a) inspecting, testing, installing, repairing, removing or changing, when it is lawful for him to do so, any meters, wiring, piping, fit...

AI summary This section outlines the right of a contractor to access a purchaser's premises to inspect, test, install, repair, or change meters and other apparatus related to electricity or gas supply, as well as to measure consumption.

Responsabilité du propriétaire p. p. 26
Responsabilité du propriétaire 16 (1) Le propriétaire de chaque compteur vérifié qui est en usage le conserve en bon état et voit à ce qu'on agisse à son égard d'une manière qui soit conforme aux dispositions de la présente loi et des règl...

AI summary The owner of each meter in use is responsible for maintaining it in good condition and ensuring compliance with the law and regulations. They are also responsible for paying any fees resulting from this compliance obligation.

Le fournisseur doit fournir gratuitement les installations d'épreuve p. p. 26
Le fournisseur doit fournir gratuitement les installations d'épreuve - 19 Tout fournisseur est tenu de procurer gratuitement, selon qu'il s'engage à fournir de l'électricité ou du gaz : - a) l'électricité, l'équipement et les installations...

AI summary The supplier is required to provide free equipment and facilities for testing electricity or gas, as well as related meters and devices, at locations designated by the director, for the purpose of applying the law.

Décret du gouverneur en conseil p. p. 26
Décret du gouverneur en conseil 39 (1) Sous réserve du paragraphe (2) et des articles 40 à 43, le gouverneur en conseil peut, par décret, prévoir application of any provisions of this Act, with any necessary adaptations specified in the or...

AI summary This section of the Governor in Council Decree outlines the authority to apply provisions of the Act with necessary adaptations to specific apparatus or energy supplies not previously covered by approvals under subsection 9(4).

F-4NSPI Response to Appeal (redacted) 1 passage
REDACTED p. p. 0
nt used, as well as a range of other factors beyond NS Power's control (for example, outside temperatures, including extreme temperatures and fluctuating temperatures, faulty July 14, 2026 L. Wallace wiring, ground faults, or theft of powe...

AI summary This document outlines factors affecting energy consumption beyond NS Power's control, including weather, wiring issues, and theft of power. It also mentions that NS Power has shared the information with Mr. Fulljames and Ms. Ward and encourages customers to contact Efficiency Nova Scotia for guidance. The attachments have been removed due to confidentiality.

F-8Appellants Response to NSPIs RIRs (redacted) 1 passage
REPLY TO NS POWER'S RESPONSES TO INFORMATION REQUESTS IR-1 TO IR-3
REPLY TO NS POWER'S RESPONSES TO INFORMATION REQUESTS IR-1 TO IR-3 We respectfully submit the following comments in reply to NS Power's Information Request responses filed September 1, 2026. We accept the results of both NS Power's meter t...

AI summary The document responds to NS Power's meter test results and challenges the adequacy of their explanation for extraordinary consumption recorded during a billing period affected by a cyber incident. The consumption increase is noted as substantial and sustained, averaging 45.0 kWh per day over 240 days.

Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →