\ \ EXTERNAL EMAIL / COURRIEL EXTERNE \ \ Exercise caution when opening attachments or clicking on links / Faites preuve de prudence si vous ouvrez une pièce jointe ou cliquez sur un lien Hello. My apologies I made an error in the dates, I...
AI summary The email discusses a customer's confusion regarding a discrepancy in energy usage readings, noting that their usage has nearly doubled despite no significant changes in appliance efficiency or heating. The customer also apologizes for an earlier error in dates. The email is part of a formal complaint process with the Nova Scotia Energy Board (M12413).