N-2NSPI Response to Complaint - Redacted
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REDACTED Nichols Customer Complaint Attachment 1 Page 3 of 5 REDACTED (CONFIDENTIAL INFORMATION REMOVED) Low voltage trends were identified for extended durations that do not relate to the customer's energy consumption. These voltage trend...
AI summary The document highlights low voltage trends during extreme cold weather, affecting customers unrelated to their energy consumption. These voltage drops occurred over extended periods and were attributed to supply-level issues during harsh weather conditions.
101771Board Decision Letter (redacted)
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April 28, 2026 Greg Nichols Dear Mr. Nichols: M12730 – Nova Scotia Power Inc. DRO Appeal – Infrastructure Concerns (Greg Nichols) On March 3, 2026, you filed a complaint with the Nova Scotia Energy Board (Board) regarding a Nova Scotia Pow...
AI summary Greg Nichols filed a complaint with the Nova Scotia Energy Board regarding voltage issues at his home caused by Nova Scotia Power Inc. (NS Power). NS Power responded by replacing the service conductor and installing a voltage data logger, acknowledging voltage fluctuations during cold weather events but stating the voltage remained within acceptable limits.
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