Topic:"Evidence Requirements" in M12600

Matter: Nova Scotia Power - Cybersecurity Accountability IN THE MATTER OF AN INQUIRY about the impact of the cyber incident on NOVA SCOTIA POWER INCORPORATED’s collection and retention of customer information, customer service and communications, billing processes and regulatory matters

2 passages 2 documents

Evidence Requirements across all matters →

N-13Evidence - InterGroup, on behalf of CA - Redacted 1 passage

5.0 COLLECTION AND RETENTION OF CUSTOMER INFORMATION p. pp. 10-11

5.0 COLLECTION AND RETENTION OF CUSTOMER INFORMATION NS Power's cybersecurity incident investigations showed that certain personal customer information for both current and former customers was exfiltrated from the system. Depending on the...

AI summary NS Power experienced a cybersecurity incident resulting in the exfiltration of personal customer information. The document discusses NS Power's data collection and retention practices, referencing PIPEDA and noting issues revealed by the incident. InterGroup highlights the requirement for clear purposes in data collection and consent for new uses.

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101749Letter NSPI re: Information requests not within scope of M21600 (refiled on May 8 to correct typo) 1 passage

Section 1 p. p. 0

April 27, 2026 Crystal Henwood Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M12600 – Minister of Energy – Accountability for Nova Scotia Power Dear Ms. Henwood: Nova Scotia Power In...

AI summary Nova Scotia Power Inc. (NS Power) is responding to information requests related to privacy policies, governance, and cybersecurity measures under matter M12600. The issues include privacy training, breach response, data collection, and fraud mitigation following a cybersecurity incident.

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