Topic:"Fuel Cost Adjustment" in M12733

Current Usage Facts for the Record: - My home is 2,500 sq. ft., but only 3 of 5 bedrooms are heated at most to conserve costs. All light fixtures have had been replaced with LED lights to conserve power. Main living area barely is heated....

AI summary The user reports energy efficiency measures (LED lighting, energy-efficient appliances) but highlights overbilling by NSP, a disconnected hot tub used in cost estimates, and issues with the DRO decision enforcement timeline. They also note NSP's refusal to provide efficiency services without additional payment.

Current Usage Facts for the Record: - My home is 2,500 sq. ft., but only 3 of 5 bedrooms are heated at most to conserve costs. All light fixtures have had been replaced with LED lights to conserve power. Main living area barely is heated....

AI summary The customer reports energy conservation efforts, including LED lighting and limited heating, but highlights issues with NSP, such as overbilling, incorrect arrears collection, and failure to comply with appeal timelines. The customer also notes that NSP has refused to conduct an energy efficiency assessment unless additional fees are paid.