Topic:"Grid Modernization" in M12249

10.RESPONSE TO SYNAPSE'S COMMENTS FROM JULY 22, 2024 As part of its July 22, 2024 comments, Synapse made the following comment: "The Smart Grid Nova Scotia pilot involved installation and implementation of utility-controlled, behindthe-met...

AI summary Synapse highlighted the Smart Grid Nova Scotia pilot's high costs relative to benefits, urging E1 to consider control differences and incentive alignment with SGNS. E1 clarified that avoided costs apply only to applicable demand response programs, emphasizing control strategies and DRMS implementation for flexibility.

E1 Responses to Synapse Energy Economics (Synapse) Information Requests NON-CONFIDENTIAL 1 Request IR-26: 2 3 Page 44 of Appendix A states, "The 2026 marketing strategy is data-driven using AMI data to 4 identify high potential customers."...

AI summary E1's 2026 marketing strategy involves using data analytics tools, including AMI data, to identify and engage high-potential customers through personalized messaging. The strategy focuses on leveraging segmentation data, website behavior insights, and AMI data for targeted campaigns across residential and BNI sectors. However, the use of AMI data for residential customers is not explicitly mentioned in the marketing strategy section.

M12249 – EfficiencyOne (E1) Application for Approval of the 2026 DSM Extension 1 Response IR-26: 2 3 (a) EfficiencyOne (E1) leverages data analytics tools to support all marketing and outreach 4 efforts for residential and Business, Non-pr...

AI summary EfficiencyOne (E1) uses data analytics tools and customer segmentation strategies to improve marketing and outreach efforts for residential and Business, Non-profit and Institutional (BNI) customers. It leverages tools such as Environics for demographic and lifestyle data, website behavior insights, and Advanced Metering Infrastructure (AMI) data to enhance customer experience and improve targeting and messaging.

M12249 – EfficiencyOne (E1) Application for Approval of the 2026 DSM Extension 1 Request IR-35: 2 3 Please provide any agreements with NSPI regarding access to or transfer of AMI data. 4 5 Response IR-35: 6 7 The agreement between Efficien...

AI summary EfficiencyOne (E1) has provided a confidential agreement with Nova Scotia Power (NSP) regarding access to or transfer of Advanced Metering Infrastructure (AMI) data as part of their response to Request IR-35 in the 2026 DSM Extension application.

Smart Synergy Business Non-Profit and Institutional (BNI) Demand Response) - Marketing and Outreach: The Smart Synergy audience is BNI customers across key verticals in - 4 Nova Scotia. Marketing and outreach are primarily 1-to-1 focused s...

AI summary The Smart Synergy BNI Demand Response program targets Nova Scotia's BNI customers, using AMI data and 1-to-1 outreach to identify demand savings opportunities. Key activities include education, site visits, test events, and post-event feedback collection. Quality assurance involves validating reports and customer insights to refine the program.

4 Response IR-3-c: - 5 We believe that AMI data is very useful for system planning. So was data from the old metering - 6 system.

AI summary The response highlights the usefulness of AMI data for system planning, noting that data from the old metering system was also valuable.

Economic and Policy Analysis Small Business Utility Advocate - California (June 2020 – Present) - Provided testimony and analysis on cost recovery for wildfire management and grid hardening efforts for Southern California Edison (Docket No...

AI summary The individual served as the Small Business Utility Advocate in California, providing testimony and analysis on various energy-related topics including cost recovery for wildfire management, grid hardening, program budgets, non-energy benefits, phase-out of gas incentives, cost-effectiveness tests, and clean energy financing. They also worked on program design, underserved customer definitions, and participation rates in energy efficiency programs.

E1 Response E1 accepts Synapse's observation that locational DSM can be very effective to assist with grid constrained areas. E1's energy efficiency and demand response program delivery can be targeted specifically to customers, however, t...

AI summary E1 agrees with Synapse's view that locational demand-side management (DSM) can effectively address grid constraints but emphasizes that targeting programs requires detailed customer data from NS Power. While acknowledging NS Power's provision of constrained substation lists, E1 requests customer mapping to those substations for improved program efficacy.

5.7 NS Power Cyber Attack [75] On August 21, 2025, E1 advised the Board that the cybersecurity incident at NS Power affected NS Power's ability to transfer customer consumption advanced metering infrastructure data to E1, resulting in the...

AI summary A cybersecurity incident at NS Power disrupted data transfer to E1, suspending E1's Residential Behaviour Program. E1 stated no material changes to 2026 programs are anticipated but committed to updates. The Board accepted E1's response but emphasized prompt issue identification.

20 May, 2025 NOVA SCOTIA ENERGY BOARD C/O CRYSTAL HENWOOD ([email protected]) Dear Ms. Henwood, RE: Notice of Intervention – EfficiencyOne 2026 DSM Extension Application (M12249) Energy Storage Canada (ESC) is the national trad...

AI summary Energy Storage Canada (ESC) requests intervention in the EfficiencyOne 2026 DSM Extension Application (M12249) to address the role of energy storage technologies as demand-side management (DSM) and non-wires solutions in Nova Scotia. ESC provides contact details for its representatives, Leone Benson-King and Patrick D. Bateman.

sponse program), and targeted BNI email campaigns based on electricity use patterns using AMI data." - a. How will E1 leverage data analytics tools including segmentation data, website user behaviour insights, and advanced metering infrast...

AI summary The document outlines information requests to E1 regarding the use of AMI data for marketing strategies, personalized messaging, and identifying high-potential customers. It also inquires about the timeline and success metrics for E1's heat pump water heater pilot program. Questions focus on data analytics, segmentation, and program evaluation.

45 "… we have only the metered (AMI) based result, which is a black box …" 1 2 a. What do the authors mean that AMI data is a "black box"? 3 b. Do the author's consider engineering assumptions to be better than meter data? 4 c. Do the auth...

AI summary The text discusses concerns about the use of AMI (Advanced Metering Infrastructure) data being a 'black box' and questions about its usefulness for system planning. It also references a 2024 Savings Verification report, which describes behavioral RCTs as black boxes and questions the effectiveness of Home Energy Reports in providing actionable energy-saving recommendations.

5.7 NS Power Cyber Attack [75] On August 21, 2025, E1 advised the Board that the cybersecurity incident at NS Power affected NS Power's ability to transfer customer consumption advanced metering infrastructure data to E1, resulting in the...

AI summary A cybersecurity incident at NS Power disrupted data transfer to E1, suspending its Residential Behaviour Program. E1 stated no material changes to 2026 programs are anticipated but will provide updates. The Board accepted E1's response but emphasized prompt issue identification.