Topic:"Grid Modernization" in M12413

REDACTED (d) Yes, NS Power adheres to the Electricity and Gas Inspection Act and Regulations, which mandate the maintenance of all meters used for billing purposes in Canada. Depending on the meter type and approval, meters are maintained,...

AI summary NS Power confirms compliance with the Electricity and Gas Inspection Act and Regulations, detailing meter maintenance standards. It provides daily meter reads up to April 24, 2025, but cannot provide data beyond that date due to a recent cyber incident affecting AMI meters.

Bowser DRO Appeal Attachment 1 Page 1 of 3 REDACTED (CONFIDENTIAL INFORMATION REMOVED) Read Date Meter Read Meter Usage Read Type 2025-04-24 12:00:00 a.m. 75859.96 kWh Consumption 2025-04-23 12:00:00 a.m. 75790.56 69.41 kWh Consumption 202...

AI summary This document provides a table of meter readings for a specific period, showing the date, meter read, meter usage, and read type. The data appears to be related to energy consumption tracking and may be used for billing or regulatory purposes.

NON-CONFIDENTIAL 1 Request IR-2: 2 3 (a) Please explain the impact of the cyber incident on NS Power customers' meters and 4 the usage data they transmit. 5 6 (b) Do all meters require a quality check after the cyber incident? 7 8 (c) Does...

AI summary The response to IR-2 explains that the cyber incident affected only the external communication functionality of NS Power meters, not their accuracy or functionality in recording energy usage data. No quality checks or additional testing of meters are required, as they continue to operate normally and meet standard protocols.

NON-CONFIDENTIAL 1 (i) N/A. 2 3 (ii) The measurement and recording of energy usage and the external communication 4 of that data are separate and distinct functions. The meter itself performs and stores 5 measurements independently of the...

AI summary The text clarifies that the cyber incident affected only the AMI network's communication with meters, not the meters' internal functionality. All tested meters have passed standard testing, and there is no indication of compromised performance.

Kathleen Murray (she/her) Regulatory Counsel Nova Scotia Power C: 782-640-9405 E: [email protected] www.nspower.ca From: RedCastle Bowser Sent: September 18, 2025 2:29 PM To: Kelly Mason < Kelly. [email protected]> Cc: Forsey, Lisa...

AI summary Adam Bowser questions Nova Scotia Power (NSP) about the impact of a cyber security incident on E-meters, noting discrepancies between in-person readings and meter data, and the need for manual readings if meters were still accurate. NSP stated that while meters continued to collect data, they could not communicate it to their systems.

\ \ Exercise Caution - This is an external email from: Beware of links or attachments from external sources. If you are unsure, click "Report Email" to submit for review.\ \ Hello I have several questions based on what I have read First, i...

AI summary Adam Bowser questions NSP about the discrepancy between E-meter readings and in-person meter readings post-cyber incident, and why NSP had to send workers to read meters if they were functioning properly. He also questions the accuracy of the meters and the impact of the cyber incident on billing.

On August 20, 2025, you said that you do not fully understand how the meters work and asked whether NS Power was sure that its equipment was calibrated properly. According to NS Power's response to Board IR-1, your meter #2241226 is an Adv...

AI summary The customer expressed concerns about the accuracy of their AMI meter and questioned NS Power's confidence in its calibration. NS Power responded that the meter, installed in 2021, is certified and sealed, and operates within prescribed accuracy limits. The customer also alleged bias by the DRO but provided no evidence. The matter is now under new appeal.