Topic:"Grid Modernization" in M12554

d usage of 3567 kWh billed to the Customer, after adjustments, as the basis for the Customer's 9 May 2025 closing bill, is reasonable based on circumstances and available November 27, 2025 L. Wallace data, and an 30% arbitrary/preferential...

AI summary The NSEB upheld the DRO's decision that NS Power's billing of 3567 kWh to Mr. Doncaster was reasonable. The billing was based on estimated consumption due to a cyber incident affecting meter data access. A new tenant's connection caused Mr. Doncaster's service to be disconnected, but a final read was not available at the time of billing.

NON-CONFIDENTIAL 1 Request IR-2: 27 applied where necessary. 1 Request IR-3: 2 3 (a) How often does the NS Power system obtain meter readings from AMI meters prior 4 to the cyber security event (hourly, daily, weekly etc.)? 5 6 (b) What wa...

AI summary The document contains a request and response regarding meter reading practices by NS Power, focusing on AMI meters, frequency of readings, historical data retrieval, and account closure procedures, particularly in the context of a cyber security event.

Request IR-3: - c) How often does the NS Power system obtain meter readings from AMI meters prior to the cyber security event (hourly, daily, weekly etc.)? - d) What was the last date that the customer's AMI meter sent a reading to NS Powe...

AI summary The document includes several requests related to meter reading practices, account closure procedures, and disconnection policies by NS Power. It also raises questions about the accuracy of meter readings and the handling of customer accounts following a cyber security event.