EXISTING RESIDENTIAL (2026) • Residential Behaviour launched in Q2 2024. Through personalized and timely energy-use feedback and analysis, customers are empowered to make informed choices about their energy consumption behaviours and direc...
AI summary The Residential Behaviour program, launched in Q2 2024, provides customers with personalized energy-use feedback and analysis via a customer portal and AMI-enabled home energy reports. Participants receive paper and electronic reports each billing cycle to support informed energy consumption decisions and direct them to E1 programs.
2025/2026 season results - Tracked results show the Residential Demand Response program component achieved approximately 2.7 MW of available capacity, driven primarily by smart thermostats and domestic hot water direct load controllers. Th...
AI summary The 2025/2026 season results highlight the Residential Demand Response program achieving 2.7 MW of capacity, driven by smart thermostats (80%) and domestic hot water controllers. Participation rates were 56%, with challenges in performance variability and declining engagement during events. EV telematics and battery storage contributed minimally.