Topic:"Grid Modernization" in M13136

ng or administrative issue prevented available meter data from being incorporated into regular ongoing bills. T here is also a question concerning physical Nova Scotia Power meter reader identified as meter-reading access. In September 202...

AI summary The text discusses issues related to meter reading access and data incorporation into bills by Nova Scotia Power. It raises concerns about physical access to a meter and whether efforts were made to obtain a reading when remote communication was unavailable.

ince at least 2001. Upon the new connection, neither NS Power asked if it would be used year-round, nor was NS Power advised it would be used year-round, so the seasonal rate remained at the premises. Unless I am misunderstanding the recor...

AI summary The customer is questioning the accuracy of billing practices by Nova Scotia Power (NS Power) related to a seasonal meter that was not communicating remotely with the AMI system in September 2025. The customer is requesting clarification on how estimated bills were calculated and whether physical meter readings were taken during periods of non-communication.

ow the seasonal classification was selected. Second, even if the property was being treated as seasonal, Nova Scotia Power has stated that seasonal properties are generally read three times per year. Unless I am misunderstanding the record...

AI summary The dispute centers on the lack of seasonal meter readings and the accumulation of electricity usage before the May 2026 reconciliation bill. The customer questions why estimated readings were used and why remote communication with the AMI system was not available in September 2025.