Topic:"Incentive Structures" in M03452

C&I Custom Program Stage: Scoping Study or Feasibility Study or Customer Contact initiated Forms: Form 1 Scoping Study Application or Form 2 Feasibility Study Incentive Application

AI summary The C&I Custom Program outlines the stages and forms involved in initiating a scoping study or feasibility study for customers. It includes Form 1 for a scoping study application and Form 2 for a feasibility study incentive application.

Business Energy Rebates Program Stage: Application Form signed Forms: BER HVAC or BER Lighting Application Customers :

AI summary The Business Energy Rebates Program is at the stage where the application form has been signed. Customers are required to submit either the BER HVAC or BER Lighting Application form.

ased only if needed. The PD program should consider focusing instead on new construction and major renovation projects for promoting fixtures and controls such as programmable thermostats and dimmers. 3.4.3 Appliance Rebates Component As w...

AI summary The PD program is advised to focus on new construction and major renovations to promote energy-efficient fixtures and controls. The appliance rebate component should target higher efficiency levels to reduce free-ridership and increase energy savings, potentially using CEE's SEHA performance tiers and offering packaged rebates for multiple efficient appliance purchases.

Program Finding Recommendation Efficient DI-F4. DI-R4. Lighting In 2010, respondents cited lack of time as the number one barrier to At the time of participant contact, provide additional information or Products pursuing additional energy...

AI summary The text discusses barriers to implementing energy efficiency measures, including lack of time and limited financing. It recommends providing additional information to participants and adjusting incentive levels for CFLs. It also suggests exploring financing options in collaboration with local banks.

other three respondents gave the program a rating of three. With the sole exception of rebate amounts, the other specific aspects of the program each received high satisfaction ratings from the majority of respondents. BER-F6. BER-R6. Desp...

AI summary The BER program received high satisfaction ratings overall, but respondents were least satisfied with rebate amounts. Participants noted that rebates did not provide enough incentive to implement energy-efficient measures. The program manager acknowledged the need to adjust incentives based on feedback and cost-effectiveness.

NMR Evaluation of 2010 DSM Programs Executive Summary Page 28 Program Finding Recommendation Business BER-F7. BER-R7. Energy All of the respondents said that managing and reducing energy costs BER participants appear to be a group of custo...

AI summary The evaluation of the 2010 Business Energy Rebate (BER) program found that while participants recognized the importance of reducing energy costs, few had taken additional energy-efficient actions after participating in the program. The DSM Administrator is recommended to help them identify further opportunities for energy savings.

rior to the BER program and relatively few respondents reported and reduce costs. taking any additional energy efficient actions after participating in the program.

AI summary The text discusses the limited additional energy-efficient actions taken by participants after joining the BER program, with few respondents reporting any such actions, indicating potential limitations in the program's effectiveness in encouraging further energy efficiency.

use or costs. However, it is important to note that the program incentive also was an important motivation cited particularly by those who retired freezers and dehumidifiers. ARR-F6. ARR-R6. The single most influential factor influencing c...

AI summary The program's removal and recycling services were the most influential factor in customer participation, while incentives had less impact. There is a suggestion to reduce incentive amounts and consider bundling pickups with larger appliances to improve cost-effectiveness.

ent Refrigerators 31.2 149.8 100% 31.2 149.8 Total 639.8 3,070.5 74% 476.4 2,285.9 Program NMR Evaluation of 2010 Appliance Retirement & Replacement Programs Page iii Findings and Recommendations The process evaluation drew upon in-depth i...

AI summary The evaluation of the 2010 Appliance Retirement & Replacement Programs in Nova Scotia found substantial demand for such programs, despite high free ridership levels. The program achieved its savings goals and was extended into a second phase. Future programs need to address free ridership, incentive structures, promotion timing, and planning and communications.

ers, developing rational incentive structures, timing of promotions, and careful attention to planning and communications. Detailed findings and recommendations are provided below.

AI summary The text discusses the importance of developing rational incentive structures, timing of promotions, and careful planning and communication. Detailed findings and recommendations are mentioned but not elaborated.

ARR-R6. The single most influential factor influencing customers‘ decision Any future program design should consider reducing to participate in the program was the removal and recycling the incentive amounts offered for appliances. The ser...

AI summary The removal and recycling services provided for free significantly influenced customer participation in the program. Incentives had less impact. Program contractors questioned the cost-effectiveness of picking up smaller appliances like dehumidifiers. Most respondents found spare refrigerators unnecessary after disposal, while freezers were seen as more necessary.

a Any future program should explore the following pilot, it had a limited target for the number of refrigerators to be potential opportunities in the multi-family sector: replaced. Program promotions consisted solely of cold calls to  Aff...

AI summary The document discusses the challenges of engaging the multi-family sector in energy efficiency programs, highlighting limited outreach and split incentives as barriers. It suggests targeting affordable housing property owners and bundling incentives to improve participation and address non-energy benefits of energy efficiency.

Other 8% Don‘t know/Refused 3% 4.5.2 Participant Perspectives – Appliance Replacement The Appliance Replacement participant interviewed said that, while she did not replace all of her properties‘ refrigerators, she had targeted those refri...

AI summary The participant in the Appliance Replacement program replaced refrigerators in properties where tenants were responsible for electric bills due to their age and in others to take advantage of utility bill savings. Factors such as rebate, refrigerator price, and removal and recycling services influenced her decision to participate.

nd only 32% rated this program aspect as extremely influential. Within the dehumidifier group, 67% of respondents said the $10 incentive had been extremely influential to their participation decision. Table 4-12: Influence of Incentive on...

AI summary The text discusses the influence of incentive amounts and program information on participation in energy efficiency programs. Respondents in the dehumidifier group found the $10 incentive extremely influential, while refrigerator and freezer groups also showed significant influence from program information and advice, though some respondents in the dehumidifier group were unsure or refused to answer.

uld you have sold the refrigerators? NMR Evaluation of 2010 Appliance Retirement & Replacement Program Page A6 1. Private party, such as a friend or family member 2. Used appliance dealer 3. Sold on an Internet site, such as Craig‘s List 4...

AI summary The text presents survey questions related to the 2010 Appliance Retirement & Replacement Program, focusing on how respondents disposed of old refrigerators and whether financial incentives from Nova Scotia Power influenced their ability to afford new ENERGY STAR refrigerators.

 Skills and equipment. Delivery Agents have the equipment, tools and skills required to complete evaluations of participating homes or they can contract for such services.  Understanding of savings. Homeowners will understand the energy...

AI summary The text outlines key aspects of a home energy efficiency program, including the skills and resources required for successful implementation, the expected energy and financial savings for participants, and potential barriers such as lack of awareness, cost concerns, and training needs. It also highlights short-term outcomes like increased participant awareness.

12α Don‘t know 5 5 α Significantly different from the 2009 sample at the 90% confidence level. Two of the four builders provided suggestions for additional upgrades they would like to see covered by the program. One indicated that he would...

AI summary Respondents to the survey provided feedback on the EnerGuide for New Houses program, suggesting upgrades like electric hot water and in-floor heating, requesting higher rebates for solar power and heat pumps, and calling for increased marketing, more information during the EnerGuide process, and faster rebate processing.

customer attention to the program. The ductless heat pump measure was added to the program.  The program builds toward future increases in building code requirements. The program showed that building energy efficient homes was feasible an...

AI summary The 2010 EnerGuide for New Houses Program included the addition of ductless heat pumps and aimed to transform the market by increasing awareness of energy efficiency technologies. However, weaknesses included delays in paperwork submission by builders due to lack of monetary incentives and uncertainty about the program's future following the end of the NH program in 2011.

ked with anyone about the EnerGuide for New Houses NMR Evaluation—2010 EnerGuide for New Houses Program Page A21 program did you have specific plans to build this house to achieve an energy efficiency level similar to what is required to e...

AI summary The text includes survey questions about participation in the EnerGuide for New Houses Program, asking respondents about their energy efficiency goals, potential delays in home construction, and the impact of the program on energy efficiency levels. It also inquires about the financial impact of the incentive provided by Nova Scotia Power.

50-2 Howard Street, Somerville, MA 02144 Phone: (617) 284-6230 Fax: (617) 284-6239 www.nmrgroupinc.com Contents EXECUTIVE SUMMARY ................................................................................................................

AI summary The document outlines the Business Energy Rebate (BER) and Smart Lighting Choices programs, including their program theories and logic models. It also discusses the impact evaluation of the BER program, focusing on population and program activity in 2010 and savings methodology.

Net-to-Gross Ratio (%) 54% 54% 84% 84% N/A N/A Net Savings at Generator 72.8 503.3 1,194.5 6,245.0 1,267.3 6,748.3 1 These two programs are known collectively as the Prescriptive Rebate Programs. 2 These targets included 8 GWh of energy sa...

AI summary The BER program was launched in 2010 as part of the Prescriptive Rebate Programs, with 13 participants receiving incentives. While participants expressed satisfaction, there is a need to improve incentive levels and develop a more rational structure to enhance program effectiveness and achieve energy savings targets.

r inquiries; and, when appropriate, to elevate customers quickly to the C&I Custom program if their projects appear to be too complex to be quickly approved. BER-F5. BER-R5. The majority of respondents were satisfied with the program. On a...

AI summary Respondents are generally satisfied with the BER program, but express dissatisfaction with rebate amounts. The program is noted as being new, and there is a recognition that incentive levels may need adjustment over time based on participant feedback.

5.8 Satisfaction and Program Improvement Suggestions The majority of respondents were satisfied with the program. On a scale from one (―not at all satisfied‖) to five (―very satisfied‖), eight out of the eleven respondents gave a rating of...

AI summary Most respondents were satisfied with the BER program, rating it four or five out of five. However, rebate amounts were a point of dissatisfaction, with some participants feeling the incentives were insufficient. One participant suggested that LED parking lot lighting rebates should be increased to $300 to $400 to better cover costs.

nk and terminate) V3. Are you the person in your company / organization who is most knowledgeable about your experience with the Business Energy Rebate program? 1. Yes (if YES go to P1) 2. No V4. We would like to talk to the person who is...

AI summary The text outlines a survey process aimed at identifying the most knowledgeable individual within a company or organization regarding their experience with the Business Energy Rebate program. It includes questions about prior participation in energy efficiency programs and the timeline of involvement.

2010 98. (Don‘t know) 99. (Refused) NMR Evaluation of 2010 Business Energy Rebate Program Page A4 P4. How did you first learn about the Business Energy Rebate program? [RANDOMIZE AND READ 1- 7, THEN 8] (choose one) KEEP RESPONSE 3&4 TOGETH...

AI summary The text presents survey questions from an evaluation of the 2010 Business Energy Rebate Program. It asks participants how they learned about the program and what motivated their participation, with options including incentives, cost savings, and recommendations from utility representatives or contractors.

98. (Don‘t know) 99. (Refused) NMR Evaluation of 2010 Business Energy Rebate Program Page A5 Verification of Actions [V series] V1. [IF SAMPLE VARIABLE LIGHT = YES] Do you recall installing new lighting as part of the Business Energy Rebat...

AI summary The text contains a series of verification questions from the 2010 Business Energy Rebate Program, asking participants if they recall installing energy-efficient equipment and referencing rebate amounts provided by Nova Scotia Power.

e? According to our records you received a rebate of $[ARebate] from Nova Scotia Power for the installation of new compressed air equipment or ugprades) 98. (Don‘t know) 99. (Refused) V5. [IF SAMPLE VARIABLE HVAC = YES] Do you recall insta...

AI summary The text discusses a survey related to the 2010 Business Energy Rebate Program, asking participants about their installation of energy-efficient equipment and who was responsible for specifying the measures. It also references rebates received from Nova Scotia Power.

centive from Nova Scotia Power, could your budget have accommodated the full cost of the energy efficient upgrades including the incentive? 1. Yes 2. No 98. (Don‘t know) 99. (Refused) FR4. How influential were the following elements to you...

AI summary The text includes survey questions about participation in the Business Energy Rebate program and the influence of various factors on that decision, including NSPI incentives, information from the program, contractor services, and NSPI representatives.

o extremely DK influence influential [IF MULTIPLE MEASURES – RETURN TO TOP OF FR SECTION FOR NEXT MEASURE] NMR Evaluation of 2010 Business Energy Rebate Program Page A9 SPILLOVER [SP series] [ASK EACH QUESTION S1 – S4 FOR EACH MEASURE CATE...

AI summary This section of the document evaluates the 2010 Business Energy Rebate Program by asking participants if they purchased and installed additional energy-efficient equipment after receiving rebates, and if so, whether the new equipment was of the same or higher efficiency level.

a percentage of the amount of [measure x] installed or pursued through the program? % (Don‘t know=999) ALLOW 1-998—THEY COULD HAVE INSTALLED MORE THAN WAS INSTALLED THROUGH THE PROGRAM SP4. IF SP1 = 1 ‗YES‘] How influential was your experi...

AI summary The text includes survey questions evaluating the 2010 Business Energy Rebate Program, focusing on participant satisfaction, influence on energy efficiency decisions, and additional actions taken by participants. It explores the program's impact on installation rates and broader energy efficiency behaviors.

. (Refused) NMR Evaluation of 2010 Business Energy Rebate Program Page A11 SATISFACTION [S series] S1. On a scale of 1 to 5, where 1=‗not at all satisfied‘ and 5=‗very satisfied‘, how was your company / organization‘s experience with each...

AI summary The document presents a survey evaluating the 2010 Business Energy Rebate Program, focusing on customer satisfaction with various aspects of the program and identifying barriers to implementing energy-efficient measures. It includes questions on program experience, likelihood of future energy-efficient purchases, and challenges faced.

98. (Don‘t know) 99. (Refused) NMR Evaluation of 2010 Business Energy Rebate Program Page A12 B2. What was the ONE most important barrier? (DO NOT READ ACCEPT ONE RESPONSE – SAME LIST AS B3) B3. What was the second most important barrier?...

AI summary This section presents survey questions related to the 2010 Business Energy Rebate Program, focusing on barriers participants faced, the importance of energy usage and cost management, and suggestions for program improvement. It includes multiple-choice and open-ended responses.

g, interactions with utility staff, and program forms. _ _ NMR Evaluation of 2010 Business Energy Rebate Program Page A13 FIRMOGRAPHICS [F series] F1. What is the principal building activity where the energy efficiency improvements were im...

AI summary The document contains a series of form questions related to the evaluation of the 2010 Business Energy Rebate Program, focusing on building activity, floor space, number of employees, and facility operating hours.

t pose a barrier to participation in the C&I Custom program? [Probes: Assistance, availability, or interaction with program staff; requirements of any of the four-steps;] The BER program was designed to streamline the rebate process for C&...

AI summary The document discusses the Business Energy Rebate (BER) program, highlighting its streamlined rebate process for C&I customers implementing specific energy efficiency measures. It also explores participants' experiences, identifying potential barriers and motivations for participation, such as paperwork and the importance of rebates and environmental concerns.

t measures and processes; or the NMR Evaluation of 2010 Business Energy Rebate Program Page A20 savings could be from PLANNED OR END-OF-LIFE replacements and installations of higher efficiency rather than standard efficiency measures and p...

AI summary The text discusses the evaluation of the 2010 Business Energy Rebate Program, focusing on energy savings from efficiency measures and the influence of the program on participants' decisions. It also includes questions about the importance of reducing energy usage and managing energy costs to organizations.

sts to your company / organization? [9=Don‘t know/Don‘t recall] 32. What percent of your annual operating budget do energy costs account for? [999=Don‘t know/Don‘t recall] % 33. Do you have any suggestions on how to improve any of the NSPI...

AI summary The document includes survey questions about energy costs and rebate programs, and references an evaluation of the 2010 Business Energy Rebate Program and a staff interview guide related to NSPI programs.

Evaluation of 2010 Business Energy Rebate Program Page A21 Staff Interview Guide for NSPI SLC & BER, July 2010 Date: Name: Programs responsible for:

AI summary The document is an interview guide used by staff for evaluating the 2010 Business Energy Rebate Program, focusing on NSPI SLC and BER, as part of a July 2010 initiative.

ion with others involved in the program, such as turf issues or bureaucratic red tape? Are there any other overall issues with communication, or opportunities for improvement? 9. We‘ll be going into a number of specific areas later in the...

AI summary The document includes questions about the 2010 Business Energy Rebate Program, focusing on challenges such as turf issues, communication problems, and areas of success and failure in its implementation. The evaluation is being conducted by NMR.

areas that were not so successful? NMR Evaluation of 2010 Business Energy Rebate Program Page A22

AI summary The document evaluates the 2010 Business Energy Rebate Program, focusing on areas that were not successful in achieving their intended outcomes.

ange calculated by the DSM Administrator. Once the implementation incentive had been determined, customers moved forward with implementation of the energy efficiency measures. Measurement & Verification (M&V) After completing implementatio...

AI summary The 2010 C&I Custom Program provided incentives for energy efficiency measures, including on-bill financing, energy audits, feasibility studies, and implementation. Incentives were capped at $500,000 per project and could not reduce a participant's simple payback below one year or exceed 50% of eligible costs.

of the DSM Administrator. NMR Evaluation of 2010 C&I Custom Program Page 17  Incentives could not exceed $0.15 per kWh of first-year projected energy savings;  Incentives could not exceed a prorated share of the total C&I incentive budge...

AI summary The C&I Custom program set incentive limits based on energy savings and budget allocation. Incentives were calculated using factors like energy savings, project costs, and payback. The program ensured that only projects dependent on incentives would qualify, requiring feasibility studies to confirm that customers could not proceed without funding.