DATE FILED: December 19, 2025 Page 3 of 16
p. pp. 2-4
DATE FILED: December 19, 2025 Page 3 of 16 1 2.0 LOW-INCOME WORKING GROUP 2 3 This is the third annual update on the CA/AEC/NS Power Low-Income Working Group (Working 4 Group). Following the 2023-2024 NS Power GRA, NS Power met with repres...
AI summary The Low-Income Working Group, comprising the Conservation Authority (CA), Alternative Energy Corporation (AEC), and Nova Scotia Power (NSP), met quarterly in 2025 to address issues affecting low-income customers. Topics included support for customers with late charges, community grants, and billing accuracy. A pilot program was proposed to waive interest charges for customers receiving financial support from charitable institutions, aiming to improve collections and customer relationships.