Topic:"Information Disclosure" in M12544

NON-CONFIDENTIAL 1 Request IR- 3: 2 3 Following her inquiry on August 15, 2025, Ms. Axford followed up with NS Power multiple 4 times on August 18, 22 and 26, 2025. 5 6 NS Power confirmed the overcharge on August 26 but did not issue a rev...

AI summary Ms. Axford inquired about an overcharge on her bill, and NS Power confirmed the overcharge but took nearly a month to issue a revised bill. She also received an automatic reply explaining that NS Power was not actively managing email inquiries due to a cyber incident. The inquiry includes questions about NS Power's procedures, handling of inquiries, and the impact of the cyber incident.

Axford DRO Appeal (NSEB M12544) NSPI Responses to NSEB Information Requests

AI summary This document outlines NSPI's responses to information requests from the NSEB in the context of the Axford DRO Appeal (NSEB M12544). It is part of a regulatory proceeding involving dispute resolution and information disclosure.

INFORMATION REQUESTS – Non-Confidential To: Nova Scotia Power Inc. Kathleen Murray Regulatory Counsel By email: [[email protected]](mailto:[email protected]) From: Nova Scotia Energy Board Board Staff Responses Due: Monda...

AI summary The Nova Scotia Energy Board has issued a non-confidential information request to Nova Scotia Power Inc., seeking responses by January 5, 2026. The request was sent to Kathleen Murray, Regulatory Counsel, and contact details for Anh Nguyen, Analyst, are provided for follow-up.