ill amount NSP has presented to me. This difference is unlikely to be made up by my usage of other household appliances, which are all rated for energy efficiency and used a handful of times per week. Given that my meter is functioning pro...
AI summary A customer disputes an unexpected increase in their energy bill, citing proper meter function, unchanged usage, and similar weather conditions to last year. They report inadequate NSP customer service responses, including inability to provide daily usage data due to a cybersecurity incident, and request a DRO investigation. Attachments include details about their heating system.