Topic:"Performance Monitoring" in M03452

ome cases requiring several days before requests could be fulfilled.3 These delays were especially problematic for generating monthly participation lists required by NMR to complete telephone surveys. 1.3.3 Recommendations Data tracking an...

AI summary The document highlights delays in data tracking and reporting for DSM programs, which impacted the ability to generate monthly participation lists for NMR's telephone surveys. A centralized data tracking system was implemented in 2010, but further refinement is needed, particularly in data entry, reporting, and tracking specifications.

p levels continue to rise, consider adjusting the if it continues to increase it may become an area of concern. screening procedures used to identify free-riders. C&I-F2. C&I-R2. Due to the compressed time frame between the end of the prog...

AI summary The document highlights challenges with the C&I Custom program's evaluation process, including compressed timelines, data entry errors, and the need for improved tracking systems and evaluation schedules to ensure accurate and rigorous impact assessments.

ould have to pay by cash or check. She was also dissatisfied with the time required for rebate processing: she indicated that it had taken over two months for the program to send her the rebate check. 4.11.3 Staff and Contractor Perspectiv...

AI summary The Appliance Retirement program faced customer dissatisfaction due to issues with the call center, property damage during appliance removal, and appliance eligibility. Complaints were forwarded to the call center for resolution, and property damage was addressed by the pickup contractor with reimbursement. The program also faced delays in rebate processing.

Contents EXECUTIVE SUMMARY ................................................................................................................................ I IMPACT EVALUATION FINDINGS .........................................................

AI summary The document outlines a program description and data tracking process, including program theory, logic models, and impact evaluation methodologies. It discusses evaluated program impacts, prescriptive savings, and 2010 program impacts. The content appears to be part of a larger evaluation or regulatory proceeding.

3.4.1 Delivery Agent Perspectives ............................................................................................... 21 3.4.2 On-Site Visits ........................................................................................

AI summary The text outlines sections related to program tracking, awareness, participant actions, and program impact. It includes subsections on program awareness, participation motivations, participant plans, and satisfaction with the program. These sections aim to evaluate the effectiveness and reach of energy efficiency programs.

Contents EXECUTIVE SUMMARY ......................................................................................................................................... I IMPACT EVALUATION FINDINGS ................................................

AI summary The document outlines the structure of a program description and impact evaluation, including sections on program theory, logic, research design, methodology, and billing information analysis. It emphasizes the development of participant and control group data, as well as temperature normalization of bills for accurate evaluation.

........................ 20 TABLE 3-1: SAMPLE SIZE AND SAMPLING ERROR ..................................................................................... 22 TABLE 4-1: HEATING WITH ELECTRICITY ...............................................

AI summary The text lists a series of tables related to a program evaluation, covering topics such as sample size, heating with electricity, participation reasons, verification of installed measures, energy bill changes, and behavior changes. These tables are part of a data collection effort to assess program effectiveness.

a. Again at the broadest level, what were the areas that were not so successful? b. To what do you trace the difficulties you encountered? How might they be addressed in future programs? Marketing and Verification: 8. Please explain the va...

AI summary The document outlines a series of questions related to the evaluation of energy efficiency programs, including their marketing, delivery, success, and gaps in coverage. It also touches on the impact of changes in incentive structures and the review of past recommendations.

16. In general, how well do you think the program tracking and reporting process is working? Do you believe all the necessary data is being captured and passed on to Conserve Nova Scotia? To Nova Scotia Power? If not, what data should be c...

AI summary The text outlines a series of questions concerning the program tracking and reporting process, data collection efficiency, program delivery timelines, vendor selection, and challenges in program implementation. It focuses on data accuracy, communication, and process improvements.

NMR 5 PROCESS EVALUATION .............................................................................................................................. 33 5.1 METHODOLOGY .......................................................................

AI summary The document outlines the process evaluation methodology for a program, including in-depth interviews, telephone surveys, sampling error, program goals and design, outreach and marketing, measure installations, and discussions on program awareness, motivation, barriers, free-ridership, and spillover effects.

there any key indicators or metrics to gauge program effectiveness and success in short-, intermediate-, and long-term? 18. What are the assumptions behind the expectations that the program activities will yield the outputs and outcomes, w...

AI summary The text asks about key indicators for evaluating program effectiveness across timeframes, assumptions behind program expectations, and changes to the program. It emphasizes factors such as resource availability, customer motivation, marketing effectiveness, and barriers to participation.

......... 1 NMR Evaluation of 2010 C&I Custom Program Page I Executive Summary This report presents the results of the process and impact evaluations of the Commercial and Industrial Custom Program (C&I) conducted by NMR Group, Inc. (NMR)....

AI summary This report evaluates the 2010 Commercial and Industrial Custom Program (C&I) by NMR Group, Inc. on behalf of Nova Scotia Power and Efficiency Nova Scotia Corporation. The process evaluation included interviews and surveys, while the impact evaluation found 19,413 MWh of energy savings and 2,405.5 kW of demand savings, falling short of the program's goals but showing growth compared to previous years.

avings goal of 3,410 kW. However, the 2010 savings exceed the evaluated savings for 2008 and 2009 combined (16,311 MWh and 2,403 kW), which shows significant growth for the C&I Custom program in 2010. Table 1: 2010 Program Energy and Deman...

AI summary The C&I Custom program achieved significant energy and demand savings in 2010, exceeding the combined savings of 2008 and 2009. The program is well-run with strong data tracking, free-rider screening, and monitoring and verification processes, though staff constraints and data entry errors impacted NMR's evaluation.

(3) where, = Savings weighted average operating hours [h] = Lighting group i = Operating hours for lighting group i = Energy savings for lighting group i The peak coincidence factor was then determined by dividing (5,813 hours) by 8,760 ho...

AI summary The document discusses the methodology for calculating peak demand savings using a peak coincidence factor and the shift from spreadsheet analysis to Metrix software for M&V projects. The change is due to disorganized lighting panels at the hotel, making metered data difficult to obtain.

ngs. NMR Evaluation of 2010 C&I Custom Program Page A66 Project ID: C-675561-1 1.0 Facility Overview This facility manufacturers disposable paper food products such as plates, bowls and egg cartons. The business runs a continuous manufactu...

AI summary A facility manufacturing disposable paper food products completed a motor retrofit project in 2009 and 2010, replacing 42 inefficient motors with premium efficiency models. Energy savings were evaluated, with generator savings accounting for transmission and distribution losses. Evaluated savings were 14.3% lower than tracking savings.

92.4 150 96.2 NMR Evaluation of 2010 C&I Custom Program Page A68 Note that the motor efficiencies and sizes listed in Table 2 reflect changes made during the evaluation. With respect to motor size, only motor #6 was changed based on site c...

AI summary The document discusses the evaluation of a 2010 C&I Custom Program, focusing on motor efficiency changes and tracking savings calculations. It notes that motor size changes were made based on site conditions and that tracking savings were calculated using a spreadsheet-based approach based on the Project Development Agreement (PDA).

4,027 Total Connected Load (kW) 352.3 Total Connected Load (kW) 38.4 Note that the fixture quantities listed in Table 2 reflect changes made during the evaluation. 4.0 Tracking Savings Review and Calculations Since the project was not comp...

AI summary The document discusses the calculation of energy savings from a lighting retrofit project, using both the Program Development Agreement (PDA) and Monitoring and Verification (M&V) approaches. It outlines the methodology for calculating energy consumption based on fixture quantities, wattage, and operating schedules to determine annual energy savings.

tage [W] = Incandescent fixture operating factor = LED fixture quantity = LED fixture wattage [W] = LED fixture operating factor 1009 = W to kW conversion factor The various operating schedule factors, and , used in the analysis were deriv...

AI summary The text details assumptions about the operating schedules of traffic lights and pedestrian signals for energy efficiency analysis. It outlines how different light types (incandescent, LED) and signal types (green, yellow, red, pedestrian) operate under various conditions, with specific percentages for their usage. These factors were used in the M&V savings analysis.

e only 87.5% of the time since the second half of the green light cycle displays a flashing red hand. Table 3 below displays the full schedule of operating factors used in the M&V savings analysis. NMR Evaluation of 2010 C&I Custom Program...

AI summary The text discusses the calculation of peak demand savings for traffic signal intersections using M&V analysis. It outlines the operating factors for different signal types and explains how peak demand savings are determined by comparing LED and incandescent intersections.

was then subtracted from the instantaneous peak demand of the incandescent case to calculate demand savings. Demand savings from each intersection were then summed to calculate project demand savings. 5.0 On-Site Methodology The evaluation...

AI summary The document describes the on-site methodology used to evaluate the 2010 C&I Custom Program, including visits to the traffic office, inspection of LED fixtures, and verification of fixture counts at intersections. The evaluation involved comparing wattages of LED and incandescent fixtures with data from NSPI's M&V analysis.

ues used in NSPI‘s M&V analysis. NMR Evaluation of 2010 C&I Custom Program Page A82 Table 4: Summary of verified and M&V signal wattages Signal Type Verified Wattage M&V Wattage 12" Green Traffic Signal 12 12 12" Amber Traffic Signal 13 17...

AI summary The table summarizes verified and M&V signal wattages for various traffic signals and pedestrian signals under NSPI's M&V analysis for the 2010 C&I Custom Program. Some signals show discrepancies between verified and M&V wattages, while the PED Countdown signal is marked as unverified.

l 10 14 PED Walk/Don't Walk Signal 6 6 PED Countdown Unverified 9 Although the verified wattages were lower than the wattages used in the M&V analysis, the site contact noted that the light types used throughout the project have changed. A...

AI summary The evaluation of the 2010 C&I Custom Program discusses discrepancies between verified wattages and M&V analysis wattages due to changes in light types. The M&V wattages may have been accurate for earlier installations, and fixture wattages were not adjusted for consistency. A spreadsheet provided by the site contact details affected intersections, and 11 intersections were visited for verification.

0 0 0 0 1 1 0 -4 Intersection 9 0 0 0 0 0 0 0 0 0 0 Intersection 10 0 1 1 0 0 0 -1 -1 -1 -1 Intersection 11 0 0 0 0 0 0 0 0 0 0 In general, the discrepancies were relatively minor and were not all biased in the same direction. However, it...

AI summary The document discusses discrepancies in fixture counts at intersections, noting that while most were minor, seven out of 11 verified intersections had errors. The use of incorrect operating factors in the M&V analysis, particularly regarding protected left turns, affected energy savings calculations.

ve? Short-term? Intermediate? Long-term? a. Are there any key indicators or metrics to gauge program effectiveness and success in short-, intermediate-, and long-term? Marketing, Participating Retailers, and Verification: 17. Please explai...

AI summary The text presents a series of questions regarding the evaluation of the 2010 C&I Custom Program, focusing on program effectiveness, marketing strategies, trade ally involvement, and program delivery. It also references a recommendation from the previous year regarding training energy efficiency contractors.

nerator 1,758.5 12,944 Net-to-Gross Ratio (%) 87.0% 86.6% Net annual savings at generator 1,529.9 11,210 Key Findings The net energy impacts of the SBLS program have increased steadily since 2008. They have more than tripled from 1,522 MWh...

AI summary The SBLS program's net energy impacts have increased significantly since 2008, with customer satisfaction remaining high and free-ridership at about 13% in 2010. NMR recommended monitoring the performance of Delivery Agents and other partners to maintain quality and satisfaction.

el impacts were estimated to be 11,210 MWh of energy savings and 1,529.5kW of demand savings. These savings fell short of the energy savings goal of 13,980 MWh and the demand savings goal of 3,300 kW. Table 2-11: Program Energy Savings Est...

AI summary The 2010 Small Business Lighting Solutions Program achieved energy savings of 11,210 MWh and demand savings of 1,529.5 kW, which were below the set goals of 13,980 MWh and 3,300 kW, respectively. A process evaluation was conducted using interviews and surveys to assess the program's effectiveness.