Topic:"Performance Monitoring" in M12556

Matter: NSPI DRO Appeal - Billing Issues - Eugene Van Den Berg

1 passage 1 document

Performance Monitoring across all matters →

101145Board Decision Letter (redacted) 1 passage

ANALYSIS & FINDINGS p. p. 0

the beginning of the period and again at the end of the period (March 20, 2025, and September 16, 2025) and captured all the usage in those six months, so no extrapolation was required on their part. In his decision, dated November 6, 2025...

AI summary The DRO's decision on November 6, 2025, explains that customer electricity usage depends on various uncontrollable factors. The Board agrees, emphasizing that NS Power is not responsible for how customers use electricity, only ensuring meter accuracy for correct billing.

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