Topic:"Program Participation Metrics" in M03452

ject. While this does not affect the tracking of equipment installed, it makes conducting a billing analysis problematic. We recommend that this be taken into consideration when tracking participants. 1.3.2 Data Access / Delivery Issues Th...

AI summary The evaluation of programs was hindered by long report generation times, data inconsistencies, and lack of unique identifiers, particularly affecting the Low Income Households program. These issues created challenges for data sharing, evaluation, and program management.

f 2010. However, even the new minimum requirement of EnerGuide 83 did not set significant stretch goals for participants, who could exceed this rating simply by installing a heat pump. The Business Energy Rebates program was a new program...

AI summary The document discusses the Business Energy Rebates program and its higher free-ridership rates due to prescriptive measures. It also highlights net-to-gross ratios for various energy efficiency programs, with some programs like Efficient Products –Retail: CFLs showing high ratios due to spillover effects.

a net-to-gross ratio using a difference-of-differences approach and was presumed to have had spillover. Free ridership was not calculated for the LIH program which is free to low income participants. NMR Evaluation 2010 DSM Programs Execut...

AI summary The evaluation of 2010 DSM programs includes process evaluations through interviews, surveys, and site visits. In-depth interviews were conducted with program staff, delivery agents, contractors, and participants between June 2010 and January 2011.

3.1 C&I Custom Program (C&I) The C&I Custom program is a well run program with a well-documented and detailed data tracking process, rigorous policies and procedures to screen out free-riders, and a rigorous monitoring and verification (M&...

AI summary The C&I Custom program is well-run with effective data tracking and M&V processes, achieving strong energy savings in 2010 but falling short on demand targets. NMR suggests adapting the program to include demand response incentives. Increased outreach efforts, including hiring additional Sales Leads, contributed to higher participation and savings.

Program Finding Recommendation Low LIH-F20. LIH-R20. Income Some respondents reported a substantial discrepancy between the Continue to require the Delivery Agent to walk participants around Households measures that were recorded as having...

AI summary The Low Income Households Program faced challenges with verifying installed energy efficiency measures, as reported by respondents. Verification rates dropped from 95% in 2009 to 77% in 2010, possibly due to poor recall or incomplete installations. Quality control activities increased, including third-party inspections and participant sign-offs. Education on energy-efficient practices was recommended to improve long-term energy savings.

.................... 55 5.11.3 CFL Purchase Plans ............................................................................................................................... 60 5.12 SATISFACTION ...........................................

AI summary The document outlines various sections related to program evaluations, including fixtures and controls, appliances, and satisfaction metrics. It discusses methodology, retailer participation, and program impact on product sales, as well as demographic and satisfaction data.

NMR TABLE 5-49: EDUCATION LEVEL – 2008 AND 2009 ........................................................................................ 70 TABLE 5-50: RESPONDENT GENDER – 2010 .................................................................

AI summary The text presents a series of tables related to customer participation and satisfaction with energy efficiency programs, including data on education levels, gender distribution, product sales trends, and rebate impacts. It provides insights into program effectiveness and customer behavior.

........................................................................... 77 TABLE 6-10: OVERALL SATISFACTION WITH PROGRAM ........................................................................ 77 TABLE 6-11: REASON FOR DISSATISFACTION...

AI summary The text presents a series of tables related to customer satisfaction, program participation barriers, and the impact of rebate programs. It includes data on satisfaction levels, reasons for dissatisfaction, employment statistics, and sales trends associated with energy efficiency initiatives.

....................................................................................................... 87 TABLE 7-8: WHETHER BARRIERS LIMITED ABILITY TO PARTICIPATE IN PROGRAM .................. 87 TABLE 7-9: BARRIERS THAT LIMITED ABILITY...

AI summary The text presents a series of tables related to program participation, including barriers to participation, sources of awareness, customer reactions, actions taken, concerns, reasons for participation, and satisfaction levels with the program.

r and one interview in December with the implementation contractor‘s project manager. The interviews covered a variety of program- related topics, including program goals, program theory and delivery. 5.1.2 Residential Survey Seventy progr...

AI summary The residential survey identified 31% of participants in the CFL program, higher than previous years, indicating increased adoption. The survey, conducted by NMR's subcontractor, aimed to assess program effectiveness, including spillover effects and in-service rates for CFL purchases.

ted that you were not satisfied with the program support and communications. Why were you not satisfied with the program support and communications? [PROBE FOR SPECIFIC REASONS. MULTIPLE RESPONSES.] Q44c1. [IF Q44c = 1 or 2] You indicated...

AI summary The text contains survey questions related to the evaluation of the 2010 NSPI Power Down Program, focusing on customer satisfaction with program support, communications, covered items, rebates, and barriers to participation. It also asks for recommendations and collects data on store size and business duration.

please tell me if you are very satisfied, satisfied, neither satisfied nor dissatisfied, dissatisfied, or very dissatisfied with your experience with that specific aspect of the program. VS S Neither Dissat V.Dissat DK/Ref a. Program marke...

AI summary The text presents a survey asking participants to rate their satisfaction with various aspects of a program, including marketing, support, interactions with staff, and rebate processes. It also asks for reasons for dissatisfaction and recommendations for improvement, focusing on barriers to participation and ways to enhance the Power Down program.

ACEMENT BEHAVIORS...................................................................................................... 50 4.10 IMPORTANCE OF A SECONDARY APPLIANCE ..............................................................................

AI summary The text discusses appliance behaviors, the importance of secondary appliances, and program experience and satisfaction related to appliance retirement and replacement. It also outlines improvement opportunities and coverage gaps from participant, staff, and contractor perspectives.

NMR TABLE 4-9: RESPONDENTS’ ABILITY TO BEAR THE FULL COST OF RECYCLING ........................... 40 TABLE 4-10: AMOUNT WILLING TO PAY TO REMOVE APPLIANCE ...................................................... 40 TABLE 4-11: INFLUENCE OF...

AI summary The text presents a series of tables analyzing respondents' willingness to pay for appliance recycling, the influence of incentives and program information on participation decisions, and the disposal methods and conditions of removed appliances.

program effectiveness and success in short-, intermediate-, and long-term? Marketing, Participating Retailers, and Verification: 17. Please explain the various marketing activities utilized by each program. What do you think is particularl...

AI summary The text outlines a set of questions aimed at evaluating the effectiveness and success of energy efficiency programs, focusing on marketing strategies, program delivery, free-ridership safeguards, coverage gaps, and areas for improvement. It also includes a request for additional individuals or groups to interview regarding the program.

it provided? How frequently is it provided? Approximately how much of your organization‘s effort for the Appliance Retirement Program is spent on fulfilling data tracking requirements? 14. In general, how well do you think the program trac...

AI summary The document outlines a series of questions related to the Appliance Retirement Program, focusing on data tracking requirements, program delivery processes, and customer participation. It seeks feedback on the efficiency of data capture, program delivery timelines, process improvements, and factors influencing customer participation.

ave any other suggestions for improving the program delivery process? Customer Issues 20. Why do you think most customers participate in the program? What other reasons drive participation? NMR Evaluation of 2010 Appliance Retirement & Rep...

AI summary The text presents a set of questions aimed at evaluating the 2010 Appliance Retirement & Replacement Program, focusing on customer participation, satisfaction, and program strengths and weaknesses. It also includes a draft discussion guide for multifamily participants.

3.4.1 Delivery Agent Perspectives ............................................................................................... 21 3.4.2 On-Site Visits ........................................................................................

AI summary The text outlines sections related to program tracking, awareness, participant actions, and program impact. It includes subsections on program awareness, participation motivations, participant plans, and satisfaction with the program. These sections aim to evaluate the effectiveness and reach of energy efficiency programs.

TABLE 3-1: SAMPLE SIZE AND SAMPLING ERROR .................................................................................. 19 TABLE 3-2: HOW CUSTOMERS LEARNED ABOUT THE PROGRAM (MULTIPLE RESPONSES) ................. 23 TABLE 3-3: CONCERN...

AI summary The text presents a series of tables related to a program evaluation, including customer learning, concerns, reasons for interest, effectiveness of measures, and satisfaction with the program. These tables provide data on program participation, implementation, and outcomes.

Findings and Recommendations The EnerGuide for Existing Homes program has been somewhat confusing for potential participants since the withdrawal of the rebates from NRCan in March 2010. In March, 2010 NRCan announced that new participants...

AI summary The EnerGuide for Existing Homes (EEH) program exceeded its energy and demand savings goals despite confusion caused by the withdrawal of federal rebates in 2010. However, uncertainty about the program's continuation past March 31, 2011, led to staff layoffs and affected program delivery infrastructure. NMR emphasized the importance of maintaining strong relationships with Delivery Agents to rebuild trust and infrastructure.

made through the program Don‘t know 25% Stated Intent Score = average of FR3a, FR3b, FR3c+ci, and FR3d. Table 2-9: Free-ridership Program Influence Questions Free- Question Question Responses Rider Number Score How influential were the fol...

AI summary The text presents survey data on the influence of various factors in the EnerGuide Existing Houses program, including program incentives, information from energy audits, and contractor services, with responses indicating varying levels of influence on participants' decisions to improve home energy efficiency.

t I installed) 7. (The process would take too long) 8. (Other) [SPECIFY _]) 9. Don‘t know 10. Refused Section 2 – Satisfaction with program 7. Thinking of your OVERALL experience with the EnerGuide for Existing Houses Program up to this po...

AI summary The text outlines survey questions related to customer satisfaction with the EnerGuide for Existing Houses Program, including overall satisfaction, reasons for dissatisfaction, and specific aspects of the program experience.

Marketing and Verification: 16. Please explain the various marketing activities utilized by each program. What do you think is particularly good about program marketing? How could program marketing be improved? 17. Overall, how successful...

AI summary The text outlines a set of questions to be addressed in a regulatory proceeding, focusing on program marketing, delivery, success, free-ridership safeguards, coverage gaps, and evaluation of past recommendations. It also asks for an assessment of program strengths and weaknesses and potential improvements.

Scotia Power? If not, what data should be captured? Do you think the data is being captured and communicated in the most efficient possible way? IF NO: How could the data capture and communication be improved? 16. [IF NOT MENTIONED ABOVE]...

AI summary The text outlines a series of questions regarding data capture, program delivery processes, and challenges faced in implementing energy efficiency programs, particularly focusing on customer engagement, data tracking, and the impact of Nova Scotia Power's involvement.

that can be done to encourage these customers to implement recommended measures? 22. For customers who go on to do the final audit, typically, how soon after the first audit do they implement the measures and how much time after the first...

AI summary The text consists of a series of questions aimed at evaluating the effectiveness of the 2010 EnerGuide for Existing Houses Program, focusing on customer behavior, program implementation, vendor practices, and overall program performance.

............ 9 2.4 DEVELOP REPRESENTATIVE CONTROL GROUP............................................................................................... 10 2.5 TEMPERATURE NORMALIZE BILLING INFORMATION ..........................................

AI summary The document outlines a methodology for developing a representative control group, temperature normalizing billing information, and quantifying energy impacts using approaches such as the Augmented Comparison Approach (PRISM) and the Regression Approach. It also discusses process evaluation through in-depth interviews, participant surveys, and sampling error analysis.

........................................................... 31 NMR Evaluation of 2010 Low Income Households Program 4.4 EXPERIENCE WITH INSTALLED MEASURES .......................................................................................

AI summary This document evaluates the 2010 Low Income Households Program, covering installed measures, behavior change, satisfaction, barriers to action, demographics, and additional survey results. It includes appendices on billing analysis methodology, survey results, and interview guides.

........................ 20 TABLE 3-1: SAMPLE SIZE AND SAMPLING ERROR ..................................................................................... 22 TABLE 4-1: HEATING WITH ELECTRICITY ...............................................

AI summary The text lists a series of tables related to a program evaluation, covering topics such as sample size, heating with electricity, participation reasons, verification of installed measures, energy bill changes, and behavior changes. These tables are part of a data collection effort to assess program effectiveness.

Program Outreach and Marketing Finding Recommendation LIH-F1. LIH-R1. Although the participant sourcing process worked effectively, the Increase program marketing and outreach efforts to assure flow of names of prospective participants tha...

AI summary The LIH program faced challenges in participant recruitment due to insufficient outreach and low income eligibility thresholds, leading to inefficiencies in delivery and inconsistent work for agents. Recommendations include increasing marketing efforts, expanding outreach to the MURB market, and raising income eligibility thresholds, especially in rural areas.

e-participation and post-participation period to be accurately analyzed. At the end of the editing of the participant billing data a total of 210 participants were available for the billing analysis. 2.4 Develop Representative Control Grou...

AI summary The analysis involved selecting a representative control group of 1,860 non-participants to compare with 210 LIH program participants, ensuring similar weather, rate class, and heating sources. Matching criteria based on annualized usage and rate code were used, resulting in four control group members per participant. The distribution of annualized usage showed similar consumption patterns between groups, validating the control group selection.

3.7 Program Tracking and Reporting The REAP program collects data from customers regarding their energy usage before and after participation in the program. This is done by asking the homeowners to sign a waiver that allows CNS and the DSM...

AI summary The REAP program tracks energy usage before and after upgrades through customer data collection and EnerGuide evaluations. Delivery Agents submit monthly tracking sheets and invoices to CNS, though a unique identifier for participants has not been assigned. The program maintains records of energy savings and greenhouse gas reductions, but details on implemented measures are currently in hard copy.

or rural inhabitance, was difficult for some participants and could potentially represent a barrier to participation. However, outreach agents focus on explaining the chart to potential participants. 4.3 Verification of Measures Installed...

AI summary The text discusses challenges in verifying energy efficiency measures installed in homes through the REAP program. Verification rates varied across different measures, with some showing improvement from 2009 to 2010, while others saw a decline. Lower verification rates may be due to respondents' difficulty recalling installations over time.

eduling of work 93% β Significantly different from 2009 LI REAP sample at the 90% confidence level. NMR Evaluation of 2010 Low Income Households Program Page 39 In addition to high levels of satisfaction, almost four out of five respondent...

AI summary The evaluation of the 2010 Low Income Households Program shows high levels of satisfaction and perceived value among participants, with 79% reporting substantial value and 58% reporting immense value. Nearly all respondents (97%) would recommend the program, though two expressed dissatisfaction with eligibility requirements and service quality.

k with more often than others? IF YES: Who are they and why do work with them and not with others? a. Is there anything that you would change about the process of selecting vendors or obtaining or ordering supplies for the program? What wo...

AI summary The text outlines a set of questions aimed at evaluating the delivery process of the Low-Income Residential Energy Assistance Program (LI REAP), focusing on vendor selection, program impact, process effectiveness, and consumer awareness.

4.1.1 Sampling Error ........................................................................................................ 33 4.2 PROGRAM GOALS AND DESIGN ....................................................................................

AI summary The text outlines various sections of a program evaluation, covering sampling error, program goals, communication strategies, information sources, homeowner involvement, motivations and barriers, participant and staff perspectives, benefits of energy-efficient homes, program incentives, and overall program satisfaction.

.................................................................................46 4.10 PROGRAM SATISFACTION .................................................................................................47 4.11 PROGRAM IMPROVEMENT RECO...

AI summary The document outlines an impact and process evaluation of the 2010 New Houses Program, covering program satisfaction, improvement recommendations, and program strengths and weaknesses from various perspectives. It includes sections on participant perspectives, program staff recommendations, and delivery agent and program staff perspectives.

: BUILDER NH FREE-RIDERSHIP STATED INTENT QUESTIONS ............................... 27 TABLE 3-14: BUILDER NH FREE-RIDERSHIP PROGRAM INFLUENCE QUESTIONS ..................... 28 TABLE 3-15: BUILDER NH FREE-RIDERSHIP SCREENING AND CROSS-CHE...

AI summary The document discusses the evaluation of the 2010 New Houses Program, focusing on free-ridership and the influence of the Builder NH Free-Ridership Program. It includes tables analyzing program influence, screening, and overall tracking savings adjusted for free-ridership.

Program Participation and Incentive Structure Finding Recommendation NH-F1. NH-R1. Implementation of the NH program entailed multiple phases and a Under these circumstances, the program has two choices variety of people were involved in de...

AI summary The NH program's implementation involved multiple phases and stakeholders. With the EnerGuide 83 minimum requirement, many homes could meet it by installing heat pumps, making the program function as a heat pump initiative. The recommendation suggests raising the EnerGuide level to 85 or 90 over time or shifting to direct incentives for specific measures to improve cost-effectiveness and efficiency.

Marketing and Verification: 17. Please explain the various marketing activities utilized by each program. What do you think is particularly good about program marketing? How could program marketing be improved? 18. Overall, how successful...

AI summary The text outlines a series of questions aimed at evaluating the marketing, delivery, and effectiveness of energy efficiency programs, as well as identifying gaps and areas for improvement. It also requests feedback on the adoption of 2008 recommendations and an assessment of program strengths and weaknesses.

manager at Nova Scotia Power? What is the nature of these interactions? How frequently are you in contact with Brian Hayes, the program manager at Conserve Nova Scotia? What is the nature of these interactions? Do you have any contacts wit...

AI summary The text outlines a series of questions about interactions between program managers, delivery agents, and other organizations involved in energy efficiency programs. It explores the frequency and nature of these interactions, as well as potential coordination and administrative efficiencies.

................................................................................ 20 3.6 NET-TO-GROSS RATIO ................................................................................................................................ 21...

AI summary The text outlines a section of a regulatory proceeding document discussing the evaluation of a program, including methodology, participant surveys, energy savings estimation, and program awareness. It also touches on process evaluation and on-site visit discrepancies.

ROGRAM INFLUENCE QUESTIONS .............................................. 17 TABLE 3-10: CFL FREE-RIDERSHIP SCREENING AND CROSS-CHECK QUESTIONS .......................... 18 TABLE 3-11: FREE-RIDERSHIP .........................................

AI summary The document presents a series of tables related to energy efficiency programs, focusing on free-ridership screening, program participation, barriers, and energy savings. It includes data on CFL and LED installations, sampling errors, and participant motivations.

NMR 5 PROCESS EVALUATION .............................................................................................................................. 33 5.1 METHODOLOGY .......................................................................

AI summary The document outlines the process evaluation methodology for a program, including in-depth interviews, telephone surveys, sampling error, program goals and design, outreach and marketing, measure installations, and discussions on program awareness, motivation, barriers, free-ridership, and spillover effects.

NMR TABLE 5-5: REASONS FOR PARTICIPATING .................................................................................................. 36 TABLE 5-6: IMPORTANCE OF MOTIVATIONS FOR PRODUCT INSTALLATION ....................................

AI summary The text presents a series of tables related to program participation, barriers, motivations, and satisfaction with an energy efficiency program. It includes data on budget capabilities, installation of energy-efficient measures, and the influence of program elements on participation and additional energy efficiency actions.

Findings and Recommendations Finding Recommendation BER-F1. BER-R1. Unlike the C&I Custom program, the BER program did not incorporate While higher levels of free-ridership may be acceptable for any checks to ensure that participants do no...

AI summary The BER program lacks checks to ensure participants do not proceed without funding from the DSM Administrator, unlike the C&I Custom program. Free-ridership was low for C&I Custom but high (46%) for BER. As BER matures, the DSM Administrator should implement a free-ridership screening process, particularly for larger projects. Awareness and outreach with customers should be enhanced in 2011.

Demand Energy Sample size 6 6 Free-ridership rate 46% 46% 3.6 Net-to-Gross Ratio For the BER program, the net-to-gross ratio was calculated based on spillover and free-ridership. For the 2010 program year, the net-to-gross ratio for the BE...

AI summary The document evaluates the 2010 BER program, calculating a net-to-gross ratio of 54% for energy and demand savings. It estimates net annual energy savings at 503.3 MWh and demand savings at 0.72 MW, based on spillover, free-ridership, and survey data.

a percentage of the amount of [measure x] installed or pursued through the program? % (Don‘t know=999) ALLOW 1-998—THEY COULD HAVE INSTALLED MORE THAN WAS INSTALLED THROUGH THE PROGRAM SP4. IF SP1 = 1 ‗YES‘] How influential was your experi...

AI summary The text includes survey questions evaluating the 2010 Business Energy Rebate Program, focusing on participant satisfaction, influence on energy efficiency decisions, and additional actions taken by participants. It explores the program's impact on installation rates and broader energy efficiency behaviors.

cility open? [998 = Don’t know, 999 = Refused] NMR Evaluation of 2010 Business Energy Rebate Program Page A14 F5. Is your company independent, or part of a larger company? 1. Independent 2. Part of a larger company 98. (Don‘t know) 99. (Re...

AI summary This document outlines an interview guide used to evaluate the 2010 Business Energy Rebate Program by NMR Group, Inc. The guide includes questions about company independence, number of facilities in Nova Scotia, and interactions with Nova Scotia Power's energy efficiency programs. The evaluation focuses on free-ridership and spillover effects.

ebate Program Page A16 5. In general, how often do you interact with NSPI energy efficiency program staff? Who do you interact with at NSPI? a. What types of interactions do you typically have with NSPI staff? [Probe: status calls, meeting...

AI summary The text outlines a series of questions related to interactions with NSPI energy efficiency program staff, the use of design professionals in project scoping, and the delivery process of the C&I Custom and BER programs. It focuses on participant experiences and perceived barriers to program participation.

there any key indicators or metrics to gauge program effectiveness and success in short-, intermediate-, and long-term? 18. What are the assumptions behind the expectations that the program activities will yield the outputs and outcomes, w...

AI summary The text asks about key indicators for evaluating program effectiveness across timeframes, assumptions behind program expectations, and changes to the program. It emphasizes factors such as resource availability, customer motivation, marketing effectiveness, and barriers to participation.

primary motivations for participating in the program? What are the major barriers to their participation in the program? 20. What has changed about the program since the beginning, and why? Marketing and Verification: 21. Please explain th...

AI summary The text presents a series of questions related to program evaluation, including participation motivations, program changes, marketing and delivery effectiveness, free-ridership safeguards, and coverage gaps. It also includes a reference to an impact and process evaluation of a commercial and industrial custom program from 2010.

ghting sites, one refrigeration-site, one motor site, one HVAC, and 2010 95% one envelope 2.5 Spillover Participants were asked about participant-like4 spillover, which is a situation in which a customer installed additional equipment of t...

AI summary The text discusses the absence of participant-like spillover in the C&I Custom program, where no participants reported additional installations of the same type of equipment. However, non-like spillover was noted, with some participants pursuing other energy efficiency measures, often intending to use DSM Administrator rebate programs for these initiatives.

tors 12 Propane 20 Lighting 20 Multiple responses NMR Evaluation of 2010 C&I Custom Program Page 24 3.7 Satisfaction with the Program Respondents were asked to rate their satisfaction with the C&I Custom program overall and with various as...

AI summary The 2010 evaluation of the C&I Custom program found that while overall satisfaction remained high (nearly 80%), satisfaction with communication and consultant availability dropped. This may be due to the program's expansion, which strained interactions with customers. A participant praised the DSM Administrator's programs compared to those in other Atlantic provinces.

Table 3-8: Participant Satisfaction with Program 2008 2009 2010 Program Aspect n % Satisfied n % Satisfied n % Satisfied Program overall 11 91% 13 100% 13 77% Interaction and communication with 11 82% 12 100% 13 47% program staff Availabil...

AI summary The table presents participant satisfaction levels with various aspects of a program across the years 2008 to 2010. Satisfaction percentages vary across different program aspects, with some areas showing high satisfaction and others showing declining satisfaction over time.

90% 12 66% Project rebate amount 10 90% 10 100% 13 77% Verification 7 86% 9 78% 12 75% Those giving a rating of 5 or 4 on a scale where Rating: 5= ‗very satisfied‘ and 1 = ‗not at all satisfied‘ 11 The detailed responses are provided in Ap...

AI summary The evaluation of the 2010 C&I Custom Program indicates that 85% of respondents reported that someone outside their organizations was most responsible for specifying the measures installed through the program, with design professionals and contractors being the most frequently cited.

50 91.6 50 94.1 22 50 92.3 50 94.1 23 50 91.6 50 94.1 24 50 91.6 50 94.1 25 50 91.6 50 94.1 26 50 91.6 50 94.5 27 75 92.2 75 95.4 28 75 92.2 75 95.4 29 75 91.9 75 95.0 30 75 91.9 75 95.0 31 75 91.9 75 94.5 32 75 91.9 75 95.0 33 75 91.9 75...

AI summary The text presents a table of numerical data, likely related to program performance or participation metrics, followed by a reference to the evaluation of a 2010 C&I Custom Program. The content appears to be part of a regulatory proceeding analysis, possibly involving program evaluation and performance metrics.

Theory and Logic Model Review: 9. Is the program theory and logic model included in the C&I program manual still valid? 10. Has the program been expanded to include participants other than larger commercial, industrial and municipal custom...

AI summary The text outlines a series of questions regarding the validity and scope of a Commercial and Industrial (C&I) program, its outreach efforts, and its goals, including whether it functions as a Resource Acquisition or Market Transformation program. It also explores short-term and intermediate goals, as well as the program's impact on the market.

ve? Short-term? Intermediate? Long-term? a. Are there any key indicators or metrics to gauge program effectiveness and success in short-, intermediate-, and long-term? Marketing, Participating Retailers, and Verification: 17. Please explai...

AI summary The text presents a series of questions regarding the evaluation of the 2010 C&I Custom Program, focusing on program effectiveness, marketing strategies, trade ally involvement, and program delivery. It also references a recommendation from the previous year regarding training energy efficiency contractors.

what would you say are the programs greatest weaknesses? What could be done to address these weaknesses? 29. Based on your experience with the program so far, what are the most important improvements that still need to be made to the progr...

AI summary The document includes a set of interview questions for participants in Nova Scotia Power's Commercial and Industrial Custom and Business Energy Rebate programs. The questions focus on program weaknesses, potential improvements, and unaddressed issues. The interview is conducted by NMR Group, Inc. on behalf of Nova Scotia Power.

cipate in the NSPI rebate programs? [Probe: Save energy, rebates offered, reduce maintenance costs, protect environment, recommended by utility, concerns with carbon, etc.] 12. Were there any challenges or barriers that you faced in making...

AI summary The text outlines a series of questions aimed at evaluating the experience of participants in NSPI rebate programs, focusing on barriers to participation, challenges in implementation, satisfaction levels, and gaps in program coverage. It also asks about the effectiveness of communication, rebate amounts, and measurement and verification processes.

Tables TABLE 1: 2010 PROGRAM ENERGY SAVINGS .................................................................................................. I TABLE 2-1: SUMMARY OF SBLS 2010 PROGRAM TRACKING SAVINGS ........................................

AI summary The text presents a series of tables related to energy savings and program tracking under the SBLS (Small Business Lighting Program) for the years 2008, 2010, and other related data. The tables include information on energy savings, connected demand, free-ridership, and program influence, as well as sampling details and sources of awareness for the program.

uirements. SBLS-F5. SBLS-R5. Some respondents cited barriers to implementing additional energy At the time of participant contact, the DSM Administrator efficiency measures (beyond those covered by the program) including should continue to...

AI summary The evaluation of the 2010 Small Business Lighting Solutions (SBLS) program found that participants faced barriers such as lack of financing and information in implementing additional energy efficiency measures. The program was identified as a crucial source of assistance and funding, with participants showing low free-ridership and limited spillover effects.

their budget could have accommodated the project no adjustments were made; if they said their budget could not have accommodated the project, their free- rider stated intent score was reduced to 25%. 2.6.4 Combining Scores and Weighting Fi...

AI summary The text outlines the methodology used to calculate free-ridership rates for the SBLS program from 2008 to 2010, including adjustments in scoring methods and weights based on energy and demand savings. The free-ridership rates were 13.1% for demand and 13.6% for energy savings in 2010.

Agent and Recycling Contractor. NMR Evaluation of 2010 Small Business Lighting Solutions Program Page 17 Table 3-1: Final Sample Population Sample Region N = 418 n= 65 Cape Breton 8% 8% Central 28% 32% Dartmouth 30% 25% Halifax 8% 6% South...

AI summary The document discusses the evaluation of the 2010 Small Business Lighting Solutions (SBLS) Program, including a sample distribution across regions and the purpose of the participant survey, which covers topics such as spillover, free-ridership, participant motivations, and energy attitudes.

f 17. Incentive level provided NMR Evaluation of 2010 Small Business Lighting Solutions Program Page B18 18. Program paperwork 19. Program delivery process and procedures 20. Availability of information about the program 21. The program ov...

AI summary The text outlines a series of questions related to the evaluation of the 2010 Small Business Lighting Solutions (SBLS) program, focusing on data tracking, contractor perceptions, and firmographics. It includes inquiries about program improvements, contractor motivations, barriers to participation, and the number of full-time employees.