E-22010 DSM Evaluation Reports - Final Report - February 28, 2011 2/28/2011
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ce any effort to improve the program through a process evaluation would have been of limited value as the SLC program will be terminated once the expected legislation mandating T8 lighting is enacted. 3.3 Small Business Direct Install Ligh...
AI summary The SLC program will terminate with T8 lighting legislation enactment. The SBLS program showed increased energy impacts and customer satisfaction but faced material delivery issues, leading to a 2011 redesign allowing Delivery Agents to source materials independently.
One possible approach might be to require customers to pay for a portion of the cost for the energy efficiency measures offered by the program and to continue to offer installation services for free. 3.6 EnerGuide for Existing Houses Progr...
AI summary The EnerGuide for Existing Houses (EEH) program faced challenges due to the withdrawal of federal rebates by NRCan and the transition of administration from Nova Scotia Power to Efficiency Nova Scotia Corporation, leading to staff layoffs and uncertainty about the program's future. Despite these issues, the program exceeded its energy savings goals, and there is a need to rebuild trust with Delivery Agents and re-establish the program's infrastructure.
system were not used (i.e., incentives for specific measures mentioned in NH-R1 were used instead), this would not be an option. NH-F6. NH-R6. Aside from the HOT 2000 reports and EnerGuide rating, builders The NH program should develop an...
AI summary The document highlights issues with the NH program, including confusion among builders regarding program requirements, incentives, and support for HOT2000. Builders received limited marketing materials and lacked sufficient training on the Nova Scotia energy code and program details.
Number of units 524 Savings per unit (kWh) 219 Total savings (kWh) 114,756 3.2.3 Outdoor/Heavy Duty Timers The NMR team reviewed two reports to determine whether or not the program‘s current savings estimate for heavy duty timers (for pool...
AI summary The NMR team evaluated the savings estimate for heavy duty timers used in pool pumps, reviewing reports from ADM (2002) and OPA (2010). The OPA report assumed a reduction in pool pump operation from ten to six hours per day, leading to an estimated savings of 383.65 kWh per unit. NMR concluded that the assumptions were reasonable and that the tracked savings estimates should remain unchanged.
Theory and Logic Model Review: 10. In general, how would you characterize the overall goals of the program—would you say that the program is primarily a Resource Acquisition program, where the focus is on delaying or displacing new power p...
AI summary The text outlines a series of questions for reviewing a program's goals, motivations, barriers to participation, and market impacts across short-, intermediate-, and long-term timelines. It also inquires about measurement indicators for program effectiveness.
program effectiveness and success in short-, intermediate-, and long-term? Marketing, Participating Retailers, and Verification: 17. Please explain the various marketing activities utilized by each program. What do you think is particularl...
AI summary The text includes a series of questions about program marketing, delivery, effectiveness, and gaps in coverage related to the 2010 Appliance Retirement & Replacement Program. It also asks about program strengths, weaknesses, and potential improvements, as well as about individuals or groups to interview for further evaluation.
Findings and Recommendations The EnerGuide for Existing Homes program has been somewhat confusing for potential participants since the withdrawal of the rebates from NRCan in March 2010. In March, 2010 NRCan announced that new participants...
AI summary The EnerGuide for Existing Homes program exceeded its energy and demand savings goals despite confusion caused by the withdrawal of federal rebates and administrative changes. The program faces uncertainty about its continuation past March 31, 2011, which has affected delivery infrastructure and prompted NMR to emphasize the importance of maintaining relationships with Delivery Agents.
9. What are the major components and activities of the program, and what are they intended to accomplish? a. In the short term? b. Intermediate term? c. Long term? 10. What are the key outputs from each activity? 11. Is there any sequence...
AI summary The text outlines a set of questions regarding the major components, activities, and goals of a program, including its short-term, intermediate, and long-term objectives, key outputs, sequencing of activities, measurement of success, and assumptions underpinning the program's effectiveness.
Marketing and Verification: 16. Please explain the various marketing activities utilized by each program. What do you think is particularly good about program marketing? How could program marketing be improved? 17. Overall, how successful...
AI summary The document outlines a series of questions related to program marketing, delivery, success, free-ridership safeguards, coverage gaps, and the adoption of 2009 recommendations. It also asks about program strengths, weaknesses, and potential improvements.
Scotia Power? If not, what data should be captured? Do you think the data is being captured and communicated in the most efficient possible way? IF NO: How could the data capture and communication be improved? 16. [IF NOT MENTIONED ABOVE]...
AI summary The text outlines a series of questions related to data collection and program delivery processes for energy efficiency initiatives. It focuses on data capture, communication, and program implementation, including audit timelines, customer follow-up, and challenges in program delivery.
that can be done to encourage these customers to implement recommended measures? 22. For customers who go on to do the final audit, typically, how soon after the first audit do they implement the measures and how much time after the first...
AI summary The text outlines a series of questions aimed at evaluating the 2010 EnerGuide for Existing Houses Program, focusing on customer behavior, program effectiveness, vendor practices, and areas for improvement.
h Agent Integrate Outreach and Delivery Agents as full partners in and the participants they recruited, but not between the participants program delivery. Establish a feedback loop for Outreach and CNS. Both of the Outreach Agents reported...
AI summary The document highlights issues with communication and data tracking in the DSM program, including lack of resolution for customer complaints, inconsistent data formats, and discrepancies between installed measures and records. It recommends integrating outreach and delivery agents, providing online data tracking, and standardizing data entry.
Delivery Agent to walk measures that were recorded as having been installed and what they participants around their homes after installation is thought actually was installed. In particular, verification of building complete and attest to...
AI summary The evaluation of the 2010 Low Income Households Program found that verification of installed energy efficiency measures decreased from 95% in 2009 to 77% in 2010, possibly due to poor recall or incomplete installation. Quality control activities were increased in 2010, including third-party inspections and participant sign-off on installed measures.
a. Again at the broadest level, what were the areas that were not so successful? b. To what do you trace the difficulties you encountered? How might they be addressed in future programs? Marketing and Verification: 8. Please explain the va...
AI summary The text outlines a series of questions posed to evaluate the success, challenges, and improvements needed for energy efficiency and conservation programs. It covers marketing, delivery, free rider safeguards, program gaps, and a review of past recommendations.
16. In general, how well do you think the program tracking and reporting process is working? Do you believe all the necessary data is being captured and passed on to Conserve Nova Scotia? To Nova Scotia Power? If not, what data should be c...
AI summary The text asks about the effectiveness of the program tracking and reporting process, data capture, program delivery timing, vendor selection, and factors affecting program delivery. It seeks improvements and insights into the delivery process and vendor relationships.
tion explored issues that included program administration, satisfaction, motivation, barriers to participation and how the rebates incentivized participants to implement energy efficiency measures. NMR Evaluation—2010 New Houses Program Pa...
AI summary The impact evaluation of the 2010 New Houses Program found that it achieved 680 MWh of energy savings and 810 kW of demand savings, falling short of the energy savings target of 2,000 MWh but exceeding the demand savings target of 640 kW. Net savings were calculated using a 46% net-to-gross ratio.
10. What are the major components and activities of the program, and what are they intended to accomplish? a. In the short term? b. Intermediate term? c. Long term? 11. What are the key outputs from each activity? 12. Is there any sequence...
AI summary The questions focus on the structure, sequence, and measurement of program activities, outputs, and outcomes over short, intermediate, and long-term periods. They also explore assumptions related to resource availability, customer motivation, and program effectiveness.
Marketing and Verification: 17. Please explain the various marketing activities utilized by each program. What do you think is particularly good about program marketing? How could program marketing be improved? 18. Overall, how successful...
AI summary The text outlines a series of questions related to program marketing, delivery, success, free-ridership safeguards, coverage gaps, and evaluation of past recommendations. It also asks about program strengths, weaknesses, and needed improvements.
h of your organization‘s effort for the EnerGuide for NMR Evaluation—2010 EnerGuide for New Houses Program Page A34 New Homes Program is spent on fulfilling data tracking requirements specifically for electric measures rebated by Nova Scot...
AI summary The text includes a series of questions directed at the Nova Scotia Home Builders' Association (NSHBA) regarding the EnerGuide for New Houses Program, focusing on data tracking, program management, and program delivery processes. It explores concerns about the lack of a dedicated program manager and the efficiency of data collection and communication.
b. To what do you trace the difficulties you encountered? How might they be addressed in future programs? 10. Do you have a plan in place for transitioning the program over to the new administrator? If yes: what does that plan involve? Do...
AI summary The text outlines a series of questions related to program challenges, transition planning, and the theoretical underpinnings of a program. It explores the program's goals, components, activities, and expected outcomes, as well as the assumptions behind its success indicators.
there any key indicators or metrics to gauge program effectiveness and success in short-, intermediate-, and long-term? 18. What are the assumptions behind the expectations that the program activities will yield the outputs and outcomes, w...
AI summary The text outlines key questions related to program effectiveness, assumptions behind program outcomes, and barriers to participation. It emphasizes the importance of resource availability, customer motivation, and program design in achieving program goals.
cient time to complete their M&V results into their tracking system. This was also the case in the activities and enter the results into the tracking system. After 2009 evaluation. that, a more rigorous impact evaluation effort can be unde...
AI summary The 2010 C&I Custom Program evaluation faced bottlenecks due to time required for report generation and data entry errors. The Program Administrator is advised to improve data entry protocols and conduct more rigorous impact evaluations.
Theory and Logic Model Review: 9. Is the program theory and logic model included in the C&I program manual still valid? 10. Has the program been expanded to include participants other than larger commercial, industrial and municipal custom...
AI summary The document contains a series of questions about the Commercial & Industrial (C&I) program, focusing on its theory, logic model, outreach activities, program goals, and market impact. It explores whether the program is primarily a Resource Acquisition or Market Transformation initiative, and seeks clarification on short-term and intermediate goals.
or outcomes that are not included in the C&I logic model?] d. How do you think this program will affect the overall market in the intermediate term? What is the mechanism by which this impact on the market will be achieved? NMR Evaluation...
AI summary The text asks about the long-term goals of the C&I Custom Program, its impact on the market, and how program success will be measured. It also probes whether the logic model includes all relevant goals and outcomes.
ve? Short-term? Intermediate? Long-term? a. Are there any key indicators or metrics to gauge program effectiveness and success in short-, intermediate-, and long-term? Marketing, Participating Retailers, and Verification: 17. Please explai...
AI summary The document outlines questions related to the evaluation of the 2010 C&I Custom Program, focusing on program effectiveness, marketing strategies, trade ally involvement, and program delivery. It includes recommendations for improving marketing and delivery, such as training energy efficiency contractors.
21. For the C&I program, how has the involvement of contractors changed since last year? [Probe: Have contractors taken a more active role in program marketing?] [Probe: in the program logic model NSPI has identified that trade allies and...
AI summary The text outlines a series of questions posed to NSPI regarding the Commercial and Industrial (C&I) program, including contractor involvement, barriers to participation, program impacts, customer targeting, program interactions, coverage gaps, and program strengths and weaknesses.
what would you say are the programs greatest weaknesses? What could be done to address these weaknesses? 29. Based on your experience with the program so far, what are the most important improvements that still need to be made to the progr...
AI summary The text includes a set of questions for an interview with a participant in Nova Scotia Power's Commercial and Industrial Custom and Business Energy Rebate programs, focusing on program weaknesses, improvements, and other issues. It also includes an interview guide and a request for permission to record the interview.
50-2 Howard Street, Somerville, MA 02144 Phone: (617) 284-6230 Fax: (617) 284-6239 www.nmrgroupinc.com Contents EXECUTIVE SUMMARY ................................................................................................................
AI summary The document outlines a program description and impact evaluation, including program theory, logic models, and evaluation methodology. It discusses the 2010 SBLS savings and research design, indicating a focus on assessing program effectiveness and outcomes.
NMR Evaluation of 2010 Small Business Lighting Solutions Program Page IV Findings and Recommendations Finding Recommendation SBLS-F7. SBLS-R7. While nearly all of the 2010 respondents (63 out of 65) said they would Despite the importance o...
AI summary The evaluation of the 2010 Small Business Lighting Solutions Program found that while most respondents were likely to purchase energy-efficient equipment in the future, few took additional energy efficiency actions after participating in the program. The report recommends expanding program offerings to help small businesses identify and pursue other energy efficiency measures.
f 17. Incentive level provided NMR Evaluation of 2010 Small Business Lighting Solutions Program Page B18 18. Program paperwork 19. Program delivery process and procedures 20. Availability of information about the program 21. The program ov...
AI summary The text discusses the evaluation of the 2010 Small Business Lighting Solutions (SBLS) program, focusing on data tracking, contractor perceptions, and firmographics. It includes questions on how data is tracked, contractor motivations and barriers, and suggestions for program improvement.