E-22023 DSM Programs Evaluation Reports
18 passages
This section presents a comparison of evaluated savings with EOne planned savings at the program and component levels. It also addresses satisfaction results, annual savings performance, as well as the historical performance and contributi...
AI summary This section compares evaluated savings with EOne planned savings at the program and component levels. It discusses satisfaction results, annual savings performance, and the historical performance and contribution of individual program components to portfolio savings.
Table 5: Implementation Status of Past Recommendations for HEA # Past Recommendations Status Comments 2018 HEA-R1 Conduct a billing analysis to review overestimation ratios (ORs) when a sufficient participant sample becomes available. In p...
AI summary The implementation status of the 2018 HEA-R1 recommendation to conduct a billing analysis to review overestimation ratios (ORs) is in progress. Initial planning was for 2022, but it was deferred due to insufficient data. In 2022, the Evaluator researched changes to the methodology, and a new approach was tested in 2023, though results were inconclusive. Further exploration and potential new approaches are planned for 2024.
Table 27: Elements of Dissatisfaction and Justifications Element of Dissatisfaction (Score of <8) Reasons for Dissatisfaction/What Could Be Improved (#) n=11 Overall program › Communication issues/lack of information from EOne (4) › Eligib...
AI summary The table outlines elements of dissatisfaction with various programs, including communication issues, restrictive eligibility criteria, low incentive levels, and difficulties with online portals and application forms. Respondents highlighted the need for improved marketing, updated equipment lists, and more user-friendly interfaces.
More specifically: - › 11% of Green Heat participants identified a lack of website user-friendliness and related difficulties completing the online application form. - › 9% considered the application form confusing . - › 6% said that there...
AI summary The Green Heat program faces challenges with application completion, including user-friendliness issues, confusion, excessive paperwork, and difficulty finding required information. Contractors assist participants but note problems with incomplete forms and limited computer literacy, particularly among older applicants.
8.3.1 Participant Familiarity Nearly nine in ten (87%) Green Heat participants 15 report knowing that Home Energy Assessment ( HEA) enables access to the CGH Grant . Over one quarter of those who have heard of HEA/CGH Grant mention that th...
AI summary The text discusses participant familiarity with the Green Heat program and the CGH Grant, noting that 87% of Green Heat participants are aware of the HEA and CGH Grant. Contractors report that fewer than 20% of customers who know about both programs choose Green Heat, and that confusion between the two programs is high among customers.
8.6 Suggestions for Improvements Among the participants who have suggestions on how to improve Green Heat: - › 17% suggest increasing the amount of the rebate. - › 11% mention simplifying the application form and associated paperwork. - ›...
AI summary Participants and contractors suggest improving the Green Heat program by increasing rebate amounts, simplifying application processes, and enhancing communication. They also recommend covering the switch from oil to ETS and improving marketing efforts.
Home Energy Assessment Appendix I HEA Participant Survey Questionnaire Appendix II HEA Participant Survey Results Appendix III HEA Tracking Sheet Audit Appendix IV HEA Detailed Methodology and Billing Analysis Results Appendix V HEA Algori...
AI summary The document contains appendices related to the Home Energy Assessment (HEA), including survey questionnaires, results, tracking sheets, methodology, free-ridership calculations, spillover analysis, reporting requirements, and 2023 recommendations.
The clarity of program requirements, that is, the eligibility requirements 2023 Sample Size 100 10 - Completely satisfied 30% 9 6% 8 28% 7 14% 6 5% 5 7% 4 3% 3 1% 2 2% 1 1% 0 - Not at all satisfied 2% Not applicable 0% Don't know/Don't rec...
AI summary The table presents customer satisfaction ratings regarding the clarity of program requirements, specifically eligibility criteria, in 2023. 64% of respondents were satisfied (ratings 8, 9, 10), with a mean score of 7.7. 30% were completely satisfied, while 2% were not at all satisfied.
Aspects of the Program Score 0 = Not at all satisfied 10 = Completely Satisfied Reason If 7 or less, please share the reason(s) for your score. a. The overall program /10 What could be improved? b. The list of equipment that qualifies for...
AI summary The document outlines aspects of a program that require evaluation, including the overall program, eligibility criteria, incentive levels, and application form. Each aspect is rated on a scale from 0 to 10, with reasons for scores below 7.
4 Impact Evaluation for Instant Rebates The objectives of the 2023 Instant Rebates impact evaluation were to determine gross and net electrical energy and peak demand savings.
AI summary The 2023 Instant Rebates impact evaluation aimed to assess gross and net electrical energy and peak demand savings, providing insights into the effectiveness of the program.
SEM Findings and Recommendations This section provides the key findings and recommendations from the SEM evaluation. The recommendations are also outlined in Appendix XIX. 2023 SEM-Finding: SEM achieved 3.381 GWh in net electrical energy s...
AI summary The 2023 SEM evaluation found that the program achieved energy savings above targets, with high participant satisfaction. However, it lacks metrics for capital project realization and faces barriers like time commitment and staffing. Recommendations include tracking capital projects and improving communication on energy management's value.
Table 33: 2023 SEM Evaluation Approach Evaluation Objectives Research Questions Methodology Collect information on participant and partner perspectives › What is the level of satisfaction with SEM? › To what extent do SEM participants adop...
AI summary Table 33 outlines the 2023 SEM Evaluation Approach, focusing on collecting participant perspectives, updating program logic, calculating gross and net results, and identifying barriers and improvements for the SEM program. The methodology includes interviews, audits, and calculations.
4. On-site or Virtual Review (continued) Section to be filled out with questions prior to virtual visits, and answers to be included during the call. Create new worksheet and reapeat for each measure, as needed. Measure #1 Name of the Meas...
AI summary The text outlines a structured approach for on-site or virtual review of energy efficiency measures, focusing on validation of installation quantities, baseline alignment with program rules, operating schedules, and savings calculation approaches. It includes specific questions to be asked during interviews and assessments.
Table 1: Participant Interview Questionnaire and Free-ridership Algorithm Question (From the Custom New Construction Participant Interview Guide) Response Score B6. Did the energy modeling consultant help you assess 2) No EMPTY different o...
AI summary The text presents a portion of a questionnaire used in participant interviews related to a free-ridership algorithm. It includes a question about whether an energy modeling consultant helped assess different options for building envelope and HVAC equipment, with responses indicating 'No' and 'DK/Refuse'.
Table 1: Overview of Data Collection Activity Descriptor This Instrument Instrument Type Semi-directed in-depth interview Estimated Time to Complete 60 minutes Target Audience EPS, service provider for SEM Expected Number of Completions 1...
AI summary The document outlines two tables related to data collection for a research project. Table 1 details a semi-directed in-depth interview targeting EPS and SEM service providers, while Table 2 lists research objectives and associated questions focusing on SEM adoption, challenges, and improvements. The research involves Efficiency One and Econoler and explores topics such as decarbonization, electrification, and program coherence.
0-10 SCALE WITH END POINT LABELS– RECORD NUMBER - 98. (Don't Know) - 99. (Refused) - F3. [IF [F2<](#page-26-0)8] What is the most important reason you are not more satisfied with the program overall? [PROBE FOR SPECIFIC REASON. ACCEPT MULT...
AI summary This section of the regulatory proceeding document includes survey questions and response options related to customer satisfaction with the Small Business Energy Solutions (SBES) program. Respondents are asked to rate their satisfaction with various aspects of the program and provide recommendations for improvement.
C. Free-ridership for Audit Path C1. BEFORE learning about the Small Business Energy Solutions rebates and financing and having your facility evaluated by a Small Business Energy Auditor, had your business already decided to install the sa...
AI summary This section of the regulatory proceeding document addresses free-ridership in the context of the Small Business Energy Solutions Program, asking whether businesses had already decided to install energy-efficient upgrades before being evaluated by a Small Business Energy Auditor.
[VOLUNTEERED] - 98. Don't Know - 99. Refused - a. The number of steps required to complete the program - b. The time it took to get your application approved - c. The range of equipment that qualifies for incentives - d. The helpfulness of...
AI summary The text presents a series of survey questions aimed at assessing the experience of participants in the Small Business Energy Solutions program, focusing on program efficiency, support received, challenges faced, and areas for improvement.