Topic/Matter Intersection

Topic:"Programs And Customers" in M04819

Matter: E-ENSC-R-12 - Efficiency Nova Scotia Corporation - Application for Approval of its Demand Side Management (DSM) Plan for 2013 - 2015
17 passages 5 documents

Programs And Customers across all matters →

E-3ENSC 2011 DSM Evaluation Report prepared by Econoler 8 passages
Section 398
very easy) Q: Finally, do you have any subject or issue you would like the evaluator to investigate with the program partner (delivery agent)? Thank you very much for your time and cooperation. Ref.: 5725 28 Efficient Products – Appliance...

AI summary The document is an interview guide for Efficiency Nova Scotia Corporation's Appliance Replacement Program, asking program partners about their role, experience, and perception of the transition from Conserve Nova Scotia to ENSC.

Section 399
re it changed status and name from Conserve Nova Scotia to ENSC, how was this transition perceived in the market? Not applicable Unnoticed Some confusion A lot of confusion Don’t know Ref.: 5725 29 Efficient Products – Appliance Replacemen...

AI summary The document includes survey questions about the transition of the program from Conserve Nova Scotia to ENSC, the impact on relationships with the Program Administrator, participant complaints, and the ease of participation in the Efficient Products – Appliance Replacement Program.

Section 784
f you were a program partner before it changed status and name from Conserve Nova Scotia to ENSC, how was this transition perceived in the market? Not applicable Unnoticed Some confusion Ref.: 5725 51 Efficient Products – Low Income Renter...

AI summary The text discusses the transition of a program from Conserve Nova Scotia to ENSC and how it was perceived by program partners, including confusion and impacts on relationships with the Program Administrator. It also asks about complaints received and the ease of participation in the Efficient Products – Low Income Renter Program.

Section 789
99. Refused [THANK AND TERMINATE] [IF REFUSED, ASK “Can we schedule a more convenient time for you to conduct this survey?” [SCHEDULED, IF NECESSARY, FOR: _] Ref.: 5725 57 Efficient Products – Low Income Renter Program Efficiency Nova Scot...

AI summary This section of the survey asks participants about their continued residence in the house involved in the program, their primary reason for participating, and whether they had any concerns before joining. It focuses on program evaluation and participant feedback.

Section 2123
not meet payback requirements and one mentioned the required measurement as a barrier to participation. Table 9: Barriers to Program Participation

AI summary The text discusses barriers to program participation, with one barrier being that certain programs do not meet payback requirements and another being the required measurement as a barrier to participation.

Section 2256
%) of respondents are independent organizations, while one-quarter (26%) are part of a larger company, and seven percent are franchise. Table 27: Type of Company Type of Company 2008 2009 2010 2011 Sample Size 11 13 13 27 Independent 2 2 7...

AI summary The text discusses the composition of respondents in terms of company type and number of business locations, highlighting the majority being independent organizations with few locations. It also references an evaluation report for the Commercial & Industrial Custom and New Construction Program by Efficiency Nova Scotia Corporation.

Section 2284
stom Program? Consider all aspects and phases of the program previously mentioned. B6. Anything else to add (or additional notes)? Thank you very much for your time and cooperation. Ref.: 5725 108 Commercial & Industrial Custom and New Con...

AI summary This text is part of an evaluation report for the Commercial & Industrial Custom and New Construction Program by Efficiency Nova Scotia Corporation. It includes a participant survey questionnaire and mentions the transition of program sponsorship from Nova Scotia Power to Efficiency Nova Scotia Corporation in 2011.

Section 2438
Program 6. Make explicit plans for post-installation inspections: The criteria or basis for Manual selecting projects to be inspected should be explained in the program manual. Content Also a standard inspection report could be designed an...

AI summary The document outlines recommendations for improving program manuals, including post-installation inspections, standardization of content, and updating program names and vendor policies. It emphasizes the need for a standardized template and continuous updates to ensure clarity and effective program management.

E-9ENSC (Consumer Advocate) Responses to IR-1 to IR-27 1 passage
Preamble p. p. 28
- 3 This class comprises municipal utilities that purchase wholesale electricity from NSPI and - 4 distribute it within their own service territories. The six municipalities are: Antigonish, Berwick, - 5 Canso, Lunenburg, Mahone Bay and Ri...

AI summary The document discusses municipal utilities in Nova Scotia that purchase electricity from NSPI and distribute it within their service areas. These utilities include Antigonish, Berwick, Canso, Lunenburg, Mahone Bay, and Riverport. An Open Access Transmission Tariff (OATT) allows these municipalities to source electricity from providers other than NSPI, starting in 2007. Energy losses in delivery are estimated at 4 percent of sales.

E-9(r)ENSC (Consumer Advocate) Responses to IR-1 to IR-27 (REVISED) 1 passage
Preamble p. p. 28
- 3 This class comprises municipal utilities that purchase wholesale electricity from NSPI and - 4 distribute it within their own service territories. The six municipalities are: Antigonish, Berwick, - 5 Canso, Lunenburg, Mahone Bay and Ri...

AI summary The text discusses municipal utilities in Nova Scotia that purchase electricity from NSPI and distribute it within their service territories. It mentions the availability of an Open Access Transmission Tariff (OATT) allowing these utilities to source electricity from other providers. The municipal class accounted for 1.7% of total Nova Scotia Power sales in 2010, with energy sales forecasted to be 197 GWh in 2012.

E-19ENSC Financial Statements - December 31, 2011 1 passage
General EDSM Provincial p. p. 3
General EDSM Provincial Fund Fund Fund Total Allocation Allocation Allocator $ $ $ Bank charges and interest Direct 15,566 13,247 2,319 Consulting and other Direct 200,036 169,352 30,684 Information technology FTE 315,839 250,958 64,881 In...

AI summary The table provides a breakdown of fund allocations for General, EDSM, and Provincial categories, including various expenses such as bank charges, consulting, information technology, salaries, and training. It outlines both FTE and Direct allocations for each category.

120102012 DSM Evaluation Reports 6 passages
2.2.3 Interviews with Delivery Agents p. p. 95
2.2.3 Interviews with Delivery Agents In October 2012, three interviews were conducted with the program DAs in order to understand, among other things, their involvement in the program, their participation process, as well as their percept...

AI summary In October 2012, three interviews were conducted with program delivery agents (DAs) to understand their involvement, participation process, and satisfaction with the program. The interview protocol is detailed in Appendix II.

Section 249 p. p. 109
Thus, there does not seem to be any barriers to program participation as such. Survey results indicated that participants found it easy to participate. Even though the program manual indicates that scheduling a pick-up time is often a chal...

AI summary The text indicates that there are no significant barriers to program participation, with survey results showing that participants found it easy to participate and schedule appliance pick-up times, despite the program manual suggesting scheduling could be a challenge.

This Appendix presents all recommendations made by the Evaluator throughout the report as well as the sections where the recommendations originated. p. pp. 50-57
This Appendix presents all recommendations made by the Evaluator throughout the report as well as the sections where the recommendations originated. Sections Recommendations Program Manual 4. Document the major characteristics of the progr...

AI summary The appendix outlines recommendations from the Evaluator, including the need to document the major characteristics of a program in the program manual, specifically the incentives offered by Heritage Gas for converting to natural gas.

Section 2330 p. p. 33
Almost seven in 10 participants (67%) reported that someone outside their organization was centrally responsible for specifying the measures to be implemented through the program. Similar to previous findings, contractors (33%), outside de...

AI summary A majority of participants (67%) indicated that external parties, such as contractors and design professionals, are responsible for specifying program measures. These findings highlight potential channels for promoting the program effectively.

For domestic hot water (DHW) related products: Water Heating Type: ☐Electric ☐Non-Electric Tank Size (in gallons): p. pp. 32-33
For domestic hot water (DHW) related products: Water Heating Type: ☐Electric ☐Non-Electric Tank Size (in gallons): Product Number in Tracking Sheet Number On-Site Explanation, If Different Locations Pre-Rinse Spray Valve Pipe Insulation N/...

AI summary The text provides a form for tracking domestic hot water (DHW) related products, including categories such as pre-rinse spray valves, pipe insulation, hot water tank wraps, faucet aerators, and low flow showerheads. It includes columns for tracking numbers, on-site numbers, explanations, and locations.

APPENDIX III – FIRMOGRAPHICS p. p. 33
APPENDIX III – FIRMOGRAPHICS The profile of the program participants interviewed for the survey is presented in the following tables. A wide range of businesses participated in the two program components, with the most common type being re...

AI summary Appendix III presents the firmographics of program participants interviewed in the survey, highlighting the distribution of business types across different program components, with retail businesses being the most common in SBES and service and food service/restaurant businesses in CDI.

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