Topic:"Public Interest" in M12376

Background regarding existing performance standards related to reliability, customer service and storm response[3](#page-1-1) In late 2016, in accordance with the PUA , the NSUARB established performance standards for reliability, response...

AI summary In late 2016, the NSUARB established performance standards for reliability, customer service, and storm response under the PUA. These standards were reviewed over a five-year period, ending in 2021. NS Power proposed amendments to nine standards and a new one for weather-related outages affecting 30,000 or more customers, leading to a paper hearing process.

Scope of this proceeding The Board has retained London Economics International LLC ("LEI") to review existing performance standards and develop updated performance standards for NS Power in consideration of Section 52A of the PUA and relat...

AI summary The Nova Scotia Energy Board is proceeding to review and update performance standards for NS Power under Section 52A of the Public Utilities Act. The process involves multiple steps, including public comment, legislative review, data analysis, stakeholder workshops, and potential oral hearings.

Background regarding existing performance standards related to reliability, customer service and storm response 3 In late 2016, in accordance with the PUA, the NSUARB established performance standards for reliability, response to adverse w...

AI summary In late 2016, the NSUARB established performance standards for reliability, customer service, and storm response under the PUA. These standards were reviewed over five years, ending in 2021. NS Power was directed to expand its reliability reporting, including SAIFI and SAIDI indices. In 2021, NS Power proposed amendments to nine standards and a new standard for reporting on large-scale weather-related outages, leading to a paper hearing.