Nova Scotia Energy Board IN THE MATTER OF The Public Utilities Act, R.S.N.S. 1989, c.380, as amended
AI summary This document pertains to a proceeding under the Public Utilities Act in Nova Scotia, which governs the regulation of public utilities in the province.
IN THE MATTER OF THE PUBLIC UTILITIES ACT - and - IN THE MATTER OF AN INQUIRY about the impact of the cyber incident on NOVA SCOTIA POWER INCORPORATED's collection and retention of customer information, customer service and communications,...
AI summary This document pertains to an inquiry under the Public Utilities Act regarding the impact of a cyber incident on Nova Scotia Power Incorporated's handling of customer information, customer service, billing processes, and regulatory matters.
Nova Scotia Energy Board IN THE MATTER OF The Public Utilities Act, R.S.N.S. 1989, c.380, as amended
AI summary This document pertains to a regulatory proceeding under the Public Utilities Act in Nova Scotia. It sets the context for the proceeding, indicating that it involves the Energy Board and relates to the regulation of public utilities.
wer submitted that the issues you intended to raise were either not specific to your background, overlap the role and mandate of the Consumer Advocate, or were not within the scope of this proceeding. Finally, NS Power argued there was no...
AI summary NS Power argued that the applicant's requested costs were avoidable as virtual participation was available, and the Board declined to order cost recovery. The Board emphasized its regulatory role and the need for efficiency in proceedings under the Public Utilities Act.
IN THE MATTER OF THE PUBLIC UTILITIES ACT - and - IN THE MATTER OF AN INQUIRY about the impact of the cyber incident on NOVA SCOTIA POWER INCORPORATED's collection and retention of customer information, customer service and communications,...
AI summary This proceeding under the Public Utilities Act investigates the impact of a cyber incident on Nova Scotia Power Incorporated's data collection, customer service, billing processes, and regulatory compliance. The inquiry is being conducted before a panel of three members of the regulatory board.
IN THE MATTER OF THE PUBLIC UTILITIES ACT - and - IN THE MATTER OF AN INQUIRY about the impact of the cyber incident on NOVA SCOTIA POWER INCORPORATED's collection and retention of customer information, customer service and communications,...
AI summary This proceeding concerns an inquiry into the impact of a cyber incident on Nova Scotia Power Incorporated's data collection, customer service, billing processes, and regulatory matters. The inquiry is being conducted before a panel of the Public Utilities Act.
IN THE MATTER OF THE PUBLIC UTILITIES ACT - and - IN THE MATTER OF AN INQUIRY about the impact of the cyber incident on NOVA SCOTIA POWER INCORPORATED's collection and retention of customer information, customer service and communications,...
AI summary This document pertains to an inquiry under the Public Utilities Act regarding the impact of a cyber incident on Nova Scotia Power Incorporated's customer information management, service, billing, and regulatory matters.
Comment NS Power recognizes and respects the Board's mandate under the Public Utilities Act , and assumes that any consideration of the six privacy-related issues (Issues 1-6) would be appropriately undertaken within the scope of that stat...
AI summary NS Power acknowledges the Nova Scotia Energy Board's role but argues that privacy-related issues (1-6) should be handled by the Office of the Privacy Commissioner of Canada (OPC), as PIPEDA governs private-sector privacy in Nova Scotia. The OPC is already investigating NS Power's data breach and compliance with privacy laws, and NS Power is cooperating. The Province has also enacted the SIN Act to protect Social Insurance Numbers.
n Nova Scotia Power's ability to accurately bill customers, including alternative measures considered for billing customers, billing estimates and associated data usage, and seasonal adjustment logic. NS Power submitted that Issues #1 to #...
AI summary Nova Scotia Power argues that privacy-related billing issues should be handled by the Office of the Privacy Commissioner of Canada, while the Board asserts its authority under the Public Utilities Act to oversee billing practices and investigate matters affecting public utilities.
NOVA SCOTIA ENERGY BOARD IN THE MATTER OF: The Public Utilities Act , R.S.N.S. 1989, c.380 as amended - and - IN THE MATTER OF: M12600 Nova Scotia Power Cyber Incident Accountability Inquiry
AI summary This document pertains to a regulatory proceeding under the Public Utilities Act, involving an inquiry into a cyber incident at Nova Scotia Power. The matter number is M12600.
wer submitted that the issues you intended to raise were either not specific to your background, overlap the role and mandate of the Consumer Advocate, or were not within the scope of this proceeding. Finally, NS Power argued there was no...
AI summary The Board declined to direct NS Power to pay costs for virtual participation, noting that virtual participation is an available option. The Board emphasized its regulatory function under the Public Utilities Act and the balance between procedural fairness and efficiency in regulatory proceedings.
IN THE MATTER OF THE PUBLIC UTILITIES ACT - and - IN THE MATTER OF AN INQUIRY about the impact of the cyber incident on NOVA SCOTIA POWER INCORPORATED's collection and retention of customer information, customer service and communications,...
AI summary This regulatory proceeding concerns an inquiry into the impact of a cyber incident on Nova Scotia Power Incorporated's handling of customer information, customer service, billing processes, and regulatory matters.
12273). The Board will assess, at that time, whether the deferred issues in Matter M12600 will be addressed in its decision in Matter M12273, or separately as a supplemental decision in Matter M12600. The panel intends to proceed to make f...
AI summary The Board will address deferred issues from Matter M12600 in its decision on Matter M12273 or as a supplemental decision. The panel may require further submissions to determine if NS Power was imprudent or should face penalties under the Public Utilities Act. Closing submissions for Matter M12600 are due by November 6, 2026, with replies by November 20, 2026.
Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →