Topic:"Public Utilities Act Nova Scotia" in M12784

Nova Scotia Energy Board IN THE MATTER OF The Public Utilities Act, R.S.N.S. 1989, c.380, as amended 2025 Annual Performance Standards Report NS Power March 31, 2026 NON-CONFIDENTIAL 2025 Annual Performance Standards Report Non-Confidentia...

AI summary NS Power's 2025 Annual Performance Standards Report outlines its commitment to reliability under the Public Utilities Act. The document details performance metrics in customer service, outage notifications, and service connection times, contextualizing results within regulatory frameworks and potential improvements.

on track through the first four months of the year but 24 ultimately missed the target because of the cyber incident. However, NS Power met the other 25 customer service targets. In fact, NS Power significantly exceeded the targets for all...

AI summary NS Power met most customer service targets in 2025 but missed one due to a cyber incident. The Board may impose penalties or require compliance plans under the Public Utilities Act. NS Power's Five-Year Reliability Plan aims to improve reliability through grid modernization and vegetation management, though full benefits will take time.

IN THE MATTER OF THE PUBLIC UTILITIES ACT - and - IN THE MATTER OF a review of NOVA SCOTIA POWER INCORPORATED's 2025 Annual Performance Standards Report BEFORE : Stephen T. McGrath, K.C., Chair Roland A. Deveau, K.C., Vice Chair Steven M....

AI summary This regulatory proceeding under the Public Utilities Act involves a review of Nova Scotia Power Incorporated's 2025 Annual Performance Standards Report. The proceeding is before a panel of five board members, including Stephen T. McGrath, K.C., Chair, and Jennifer L. Nicholson, CPA, CA, Member.

- [1] On March 31, 2026, Nova Scotia Power Incorporated filed its 2025 Annual Performance Standards Report with the Nova Scotia Energy Board. This report provides NS Power's results in achieving certain reliability and customer service sta...

AI summary Nova Scotia Power Incorporated submitted its 2025 Annual Performance Standards Report to the Nova Scotia Energy Board, achieving 26 performance targets but failing 6, including reliability and customer service standards. The failure to meet two customer service standards is being deferred due to a cybersecurity incident. The Board may impose penalties or require compliance plans under the Public Utilities Act.

2.0 BACKGROUND - [8] In 2015, ss. 52A to 52F were added to the Public Utilities Act to include certain performance requirements for NS Power. At that time, s. 52A required the Nova Scotia Utility and Review Board (NSUARB) to establish perf...

AI summary The background section discusses the evolution of performance standards for Nova Scotia Power under the Public Utilities Act, including amendments in 2015, 2022, and 2023, and the establishment of new metrics and oversight mechanisms such as the Performance Partnership Advisory Table.

6.6 Administrative Penalty [51] The Consumer Advocate stated that this is the ninth consecutive year in which NS Power has failed to meet one or more of its performance targets, and that the imposition of an administrative penalty could be...

AI summary The Consumer Advocate highlights NS Power's repeated failure to meet performance targets, suggesting an administrative penalty may be appropriate. The Industrial Group supports a penalty but recommends it be credited to customers via the Fuel Adjustment Mechanism. NS Power argues that improvements in performance, aside from those affected by a cyber event, make a penalty unnecessary.

IN THE MATTER OF THE PUBLIC UTILITIES ACT - and - IN THE MATTER OF a review of NOVA SCOTIA POWER INCORPORATED'S 2025 Annual Performance Standards Report BEFORE: Stephen T. McGrath, K.C., Chair Roland A. Deveau, K.C., Vice Chair Steven M. M...

AI summary The document outlines a regulatory proceeding under the Public Utilities Act, focusing on a review of Nova Scotia Power Incorporated's 2025 Annual Performance Standards Report. The proceeding is before a panel of officials including the Chair, Vice Chair, and Members of the regulatory body.

HEARING ORDER M12784 NOVA SCOTIA ENERGY BOARD IN THE MATTER OF THE PUBLIC UTILITIES ACT - and - IN THE MATTER OF a review of NOVA SCOTIA POWER INCORPORATED’s 2025 Annual Performance Standards Report BEFORE: Stephen T. McGrath, K.C., Chair...

AI summary The Nova Scotia Energy Board has initiated a paper hearing to review Nova Scotia Power Inc.'s 2025 Annual Performance Standards Report under the Public Utilities Act. The Board may impose penalties or require compliance plans if performance standards are unmet, with procedural deadlines set for interventions and evidence submissions.

2026 M12784 NOVA SCOTIA ENERGY BOARD IN THE MATTER OF: The Public Utilities Act, RSNS 1989, c 380 as amended - and - IN THE MATTER OF: a review of NOVA SCOTIA POWER INCORPORATED’s 2025 Annual Performance Standards Report NOTICE OF INTERVEN...

AI summary The Nova Scotia Department of Energy intervenes in a proceeding under the Public Utilities Act and a review of Nova Scotia Power's 2025 Annual Performance Standards Report. The Department asserts oversight of energy matters and requests communication with specified contacts.

1 M12784 2 3 NOVA SCOTIA ENERGY BOARD 4 5 6 IN THE MATTER OF: The Public Utilities Act 7 8 – and – 9 10 IN THE MATTER OF: A review of NOVA SCOTIA POWER INCORPORATED’s 11 2025 Annual Performance Standards Report 12 13 14 15 16 17 INFORMATIO...

AI summary The Consumer Advocate has issued an information request to Nova Scotia Power Inc. under the Public Utilities Act, seeking details on their 2025 Annual Performance Standards Report. Responses are due by May 29, 2026, with copies to be submitted to Pink Larkin.

M12784 NOVA SCOTIA ENERGY BOARD IN THE MATTER OF: THE PUBLIC UTILITIES ACT - and - IN THE MATTER OF: A REVIEW of NOVA SCOTIA POWER INCORPORATED’s 2025 Annual Performance Standards Report INFORMATION REQUESTS To: Nova Scotia Power Incorpora...

AI summary The Nova Scotia Energy Board has issued an information request to Nova Scotia Power Inc. regarding their 2025 Annual Performance Standards Report under the Public Utilities Act. Responses are due by May 29, 2026, with contact details provided for submission.

1 M12784 2 3 NOVA SCOTIA ENERGY BOARD 4 5 IN THE MATTER OF: The Public Utilities Act, R.S.N.S. 1989, c. 380, as amended. 6 7 IN THE MATTER OF: A review of Nova Scotia Power Incorporated’s 2025 Annual 8 Performance Standards Report 9 10 11...

AI summary The Nova Scotia Energy Board has issued information requests to Nova Scotia Power, Inc. (NS Power) regarding its 2025 Annual Performance Standards Report under the Public Utilities Act. Responses are due by May 29, 2026, with inquiries directed to Jennifer Ross at NS Power and Melissa P. MacAdam of Blackburn Law Inc., acting as the Small Business Advocate.

Delivered by E-mail Crystal Henwood Regulatory Affairs Officer/Clerk Nova Scotia Energy Board 3rd Floor, 1601 Lower Water Street PO Box 1692, Unit "M" Halifax NS B3J 3S3 Dear Ms. Henwood: Re: M12784 - NSPI - 2025 Annual Performance Standar...

AI summary The Industrial Group submitted closing remarks in M12784 regarding NSPI's 2025 Annual Performance Standards Report, highlighting that NSPI met nine of 14 reliability standards but failed on five. The Group acknowledges improvements in outage frequency but notes persistent reliability risks, especially in outage duration and transmission issues. The report also questions the attribution of reliability improvements to Reliability Plan investments and notes a continued failure to meet performance standards for nine consecutive years.

Nova Scotia Energy Board IN THE MATTER OF The Public Utilities Act, R.S.N.S. 1989, c.380, as amended

AI summary This document initiates a regulatory proceeding under the Public Utilities Act in Nova Scotia, setting the stage for discussions related to energy regulation and utility governance.

- [1] On March 31, 2026, Nova Scotia Power Incorporated filed its 2025 Annual Performance Standards Report with the Nova Scotia Energy Board. This report provides NS Power's results in achieving certain reliability and customer service sta...

AI summary Nova Scotia Power Incorporated submitted its 2025 Annual Performance Standards Report to the Nova Scotia Energy Board, indicating that it met 26 performance targets but failed to meet 6, including reliability and customer service standards. The Board will defer findings on two customer service failures linked to a cybersecurity incident and may impose penalties or require compliance plans under the Public Utilities Act.

2.0 BACKGROUND - [8] In 2015, ss. 52A to 52F were added to the Public Utilities Act to include certain performance requirements for NS Power. At that time, s. 52A required the Nova Scotia Utility and Review Board (NSUARB) to establish perf...

AI summary This section outlines the evolution of performance standards for NS Power under the Public Utilities Act, including amendments in 2015, 2022, and 2023. It details the establishment of performance metrics, reporting requirements, and the creation of the Performance Partnership Advisory Table.

when its cybersecurity proceedings are completed, the fact remains that NS Power has failed to meet three other performance standards, i.e., SAIDI, CKAIDI for one circuit, and CKAIFI for two circuits. [89] The Board must take into account...

AI summary NS Power has failed to meet three reliability performance standards (SAIDI, CKAIDI, and CKAIFI) despite improvements from 2024 to 2025. The Board acknowledges the improvement, which NS Power attributes to its Five-Year Reliability Plan, a $1.3 billion initiative. While the plan's effectiveness is still under review, the Board does not see the need to impose additional requirements under the Public Utilities Act.

IN THE MATTER OF THE PUBLIC UTILITIES ACT - and - IN THE MATTER OF a review of NOVA SCOTIA POWER INCORPORATED'S 2025 Annual Performance Standards Report BEFORE: Stephen T. McGrath, K.C., Chair Roland A. Deveau, K.C., Vice Chair Steven M. M...

AI summary This regulatory proceeding involves a review of Nova Scotia Power Incorporated's 2025 Annual Performance Standards Report under the Public Utilities Act. The proceeding is before a panel of five members including the Chair, Vice Chair, and three other members.