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Topic/Matter Intersection

Topic:"Rate Design" in M12554

Matter: NSPI DRO Appeal - Billing Issues - Ralph Doncaster
1 passage 1 document

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D-3NSPI Response to Appeal - Redacted 1 passage
Section 6 p. p. 0
d usage of 3567 kWh billed to the Customer, after adjustments, as the basis for the Customer's 9 May 2025 closing bill, is reasonable based on circumstances and available November 27, 2025 L. Wallace data, and an 30% arbitrary/preferential...

AI summary The NSEB upheld the DRO's decision that NS Power's billing of 3567 kWh to Mr. Doncaster was reasonable. The billing was based on estimated consumption due to a cyber incident affecting meter data access. A new tenant's connection caused Mr. Doncaster's service to be disconnected, but a final read was not available at the time of billing.

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