HomeRate DesignM12737Evidence
Topic/Matter Intersection

Topic:"Rate Design" in M12737

Matter: NSPI DRO Appeal - Billing Issues - Emily Martin
5 passages 5 documents

Rate Design across all matters →

M-2NSPI Bill d. December 5, 2023 to February 5, 2024 (redacted) 1 passage
Section 4 p. p. 0
Other charges Tax: HST (11931 4938 RT) 146.19 Provincial Rebate -97.45 Total other charges 48.74 Total amount due $1,023.28 Amount due Mar 13, 2024 $1,023.28 PaySmart Plan : Automatic Payment. Please do not pay. Interest on overdue amounts...

AI summary The text outlines the total amount due for electricity, including taxes and rebates, and mentions an automatic payment plan under the PaySmart Plan. It also notes the interest rate on overdue amounts and the average daily electricity cost before taxes.

M-3NSPI Bill d. December 6, 2025 to February 9, 2026 (redacted) 1 passage
Section 4 p. p. 0
Other charges Tax: HST (11931 4938 RT) 248.73 Provincial Rebate -159.90 Total other charges 88.83 Total amount due $1,865.48 Amount due Mar 13, 2026 $1,865.48 PaySmart Plan : Automatic Payment. Please do not pay. IMPORTANT:We are not apply...

AI summary The document outlines other charges, including HST and a provincial rebate, resulting in a total of $88.83. The total amount due is $1,865.48, with a note that no late fees are being applied. The average daily electricity cost before taxes was $27.33.

M-9DRO Decision d. March 10, 2026 (redacted) 1 passage
N.S.Power p. p. 0
ill amount NSP has presented to me. This difference is unlikely to be made up by my usage of other household appliances, which are all rated for energy efficiency and used a handful of times per week. Given that my meter is functioning pro...

AI summary A customer disputes an unexpected increase in their energy bill, citing proper meter function, unchanged usage, and similar weather conditions to last year. They report inadequate NSP customer service responses, including inability to provide daily usage data due to a cybersecurity incident, and request a DRO investigation. Attachments include details about their heating system.

M-12NSPI (NSEB) RIR-1 to RIR-4 (redacted) 1 passage
CONFIDENTIAL (Attachment Only)
CONFIDENTIAL (Attachment Only) 1 Request IR-2: 2 3 NS Power states that the June 2025 and October 2025 bills were estimated and subsequently 4 reconciled through later true reads. 5 6 (a) Please quantify precisely how much consumption asso...

AI summary The document pertains to an appeal related to billing practices by NSPI, where estimated bills were later reconciled through true reads. The response outlines the reconciliation process, including the credit issued for estimated consumption in June 2025 and the actual consumption recorded in August 2025.

102012NSEB (MARTIN) IR-1 to IR-3 (redacted) 1 passage
Request IR-1:
Request IR-1: - Please explain, in clear terms, the basis of your dispute with the February 2026 bill. Specifically, - please indicate whether your concern relates to: - a) The accuracy of the meter; - b) The accuracy of the meter readings...

AI summary The document requests clarification on a dispute with the February 2026 electricity bill, asking whether concerns relate to meter accuracy, billing calculations, consumption levels, or other reasons.

Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →