HomeRate DesignM12797Evidence
Topic/Matter Intersection

Topic:"Rate Design" in M12797

Matter: NSPI DRO Appeal - Billing Issues - Marilyn Ells
5 passages 2 documents

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101724Exhibit E-3 NSPI Response to Appeal (confidential) 4 passages
ings North onstituency Office p. p. 17
ings North onstituency Office Mr. Farmer 495 N. Brokop NSP DRO Halifay NS liv I am heating a living area of 20' x 35', a short hallway to toldown at bathroomy. I have 2 heat pumps and on collect days 2 nee a wood stove. Jor Nov and Dec 202...

AI summary A customer in Nova Scotia is reporting an issue with their heating costs, specifically with the billing for two heat pumps and a wood stove. They are concerned about the discrepancy between the estimated and actual bills and have requested a meter reading and billing clarification.

Section 120 p. p. 37
Billing date Feb 23 Includes payments received by Feb 23 Amount owing from last bill 253.53 Payment received Jan 15 - Thank you -253.53Balance owing after last payment $.00 391.78 Energy charges: Base Charge $19.17/month 7.67 Base Charge $...

AI summary This billing statement shows a customer's energy charges, including base charges and energy costs per kWh, along with the balance owing after a payment was received. It also provides information about past electric use and average daily costs.

Section 130 p. p. 40
Billing date Aug 26 Includes payments received by Aug 26 Amount owing from last bill 304.40 Payment received Jul 08 - Thank you -304.40Balance owing after last payment $.00 Energy charges: Total energy charges Base Charge $19.17/month 38.3...

AI summary This document is a customer bill from Aug 26, showing an amount owing of $395.10, including energy charges, taxes, and provincial rebates. The bill includes a base charge, energy usage charges, and HST. Payment is due by Sep 25, 2024, with interest applied on overdue amounts.

Section 152 p. p. 47
Billing date Oct 27 Includes payments received by Oct 27 Amount owing from last bill 495.40 Payment received Sep 08 - Thank you -495.40Balance owing after last payment $.00 Energy charges: Base Charge $19.17/month 38.34 Energy 2141 kWh x $...

AI summary This billing statement outlines the charges for electricity usage, including base charges, energy costs, taxes, and rebates. The total amount due is $457.51, with a due date of November 26, 2025. Interest is applied at 1.5% per month for overdue amounts.

103017NSPI Correspondence - Appellant Does Not Want to Have Meter Changed 1 passage
Section 1 p. p. 0
From: Murray, Kathleen [ ](mailto:[email protected]) Sent: July 30, 2026 12:16 PM To: Penney, Nicole [ ](mailto:[email protected]) Cc: Wallace, Lisa [ ](mailto:[email protected]); Williams, Blake [ ](mailto:Blak...

AI summary NS Power has confirmed with Marilyn Ells that she does not wish to proceed with a meter exchange at this time, as she believes her current meter is functioning properly. She will continue to monitor her usage through August and may notify NS Power and the Board if she later decides to proceed with meter testing. The scheduled meter test has been cancelled.

Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →