Topic:"Rate Design" in M12883

2025 Affiliate Code of Conduct Report Appendix B Page 2 of 3 Corporate Objective Targets Weighting (%) Result Approved Payout (%) Deliver value for customers and improve reliability. Threshold: Develop customer experience training content...

AI summary The 2025 Affiliate Code of Conduct Report Appendix B outlines a corporate objective focused on delivering value for customers and improving reliability. It includes targets such as developing customer experience training, engaging stakeholders, optimizing work scheduling, and achieving a 75% reliability customer satisfaction score by 2025.

Appendix C 2025 Utility Performance Report Category Measure 2025 2024 2023 Notes impacting this score included customer impacts related to the cyber incident, including the use of estimated billing and the Customer temporary loss of servic...

AI summary The 2025 Utility Performance Report highlights a decline in customer satisfaction from 69% in 2024 to 65% in 2025. This decrease is attributed to a cyber incident affecting services like My Energy Insights, a 2.4% rate increase in February 2025, and external factors such as economic conditions and cost-of-living pressures.

Date Nova Scotia Power Energy Marketing Inc. (NSPEMI) Jan-25 Nova Scotia Power Energy Marketing Inc. (INSPEMI) 1S-25 1S NG Sale Sale Pricing Exception Feb-25 Nova Scotia Power Energy Marketing Inc. (INSPEMI) 2P-45 2P Power Purchase Purchas...

AI summary The document outlines multiple transactions involving Nova Scotia Power Energy Marketing Inc. (NSPEMI), including power purchases and sales, all of which have been approved under a pricing exception (M08911) by the Nova Scotia Energy Board (NSEB). These transactions use a flow-through pricing protocol based on the market price NSPEMI charges or pays.

- 5 Reference: Ex. N-1, Report, Appendix D(9a), Note, pdf. 116; Appendix D(9b), Note, pdf. - 6 117; Appendix D(10a), Note, pdf. 119; Appendix D(10b), Note, pdf. 120. - 7 Preamble: The notes to Appendices D(9a), D(9b), D(10a) and D(10b) dis...

AI summary The document references appendices that discuss the impact of the 2025 cyber incident on the availability of actual data for allocating M&A Services costs, leading to the use of forecasts and estimates. It requests clarification on the financial impact, methodology, true-up timing, and potential over/under-charging of affiliates.