HomeRate DesignM12915Evidence
Topic/Matter Intersection

Topic:"Rate Design" in M12915

Matter: NSPI DRO Appeal - Billing Issues - Doug Fulljames and Karen Ward
4 passages 4 documents

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F-1NSPI DRO Appeal - Redacted 1 passage
II. The Disputed Bill and the Consumption Impossibility
II. The Disputed Bill and the Consumption Impossibility The bill dated May 26, 2026 (due June 25, 2026) charged $2,131.97 for 10,811 kWh of consumption over 240 days. This implies an average daily consumption of 45.0 kWh per day. This figu...

AI summary The disputed bill for May 26, 2026, charges $2,131.97 for 10,811 kWh over 240 days, implying an average daily consumption of 45.0 kWh. This is deemed impossible given the property's verified baseline consumption of 4.26 kWh per day, recorded fifteen days after the billing period ended, which aligns with the operational draw of a refrigerator and freezer. The cabin was uninhabited during both periods, and no infrastructure changes occurred.

F-4NSPI Response to Appeal (redacted) 1 passage
REDACTED p. p. 0
aptured or used for billing for residential customers). The customer has captured the meter read of his meter #2238679 as 23337. The last meter reading obtained by NS Power on May 20, 2026 was 23273. The customer was on seasonal billing. S...

AI summary A customer disputes billing accuracy for their account, citing discrepancies in meter readings. NS Power asserts the billing was appropriate, providing meter reads and account details. The DRO instructed NS Power to test the meter and report results. The issue involves seasonal and bi-monthly billing practices and estimated readings.

F-7NSPI (NSEB) RIR-1 to RIR-3 (redacted) 1 passage
Section 6
- 15 (d) Mr. Fulljames' account was changed from seasonal billing to standard bi-monthly billing 16 on May 28, 2026. - 17 (i) N/A. 18 19 (e) Please refer to Confidential Attachment 1. Fulljames DRO Appeal IR-1 Confidential Attachment 1 has...

AI summary The document discusses a change in Mr. Fulljames' billing from seasonal to bi-monthly on May 28, 2026, and references a confidential attachment related to the Fulljames DRO Appeal (NSEB M12915) and NSPI responses to information requests.

F-8Appellants Response to NSPIs RIRs (redacted) 1 passage
REPLY TO NS POWER'S RESPONSES TO INFORMATION REQUESTS IR-1 TO IR-3
REPLY TO NS POWER'S RESPONSES TO INFORMATION REQUESTS IR-1 TO IR-3 We respectfully submit the following comments in reply to NS Power's Information Request responses filed September 1, 2026. We accept the results of both NS Power's meter t...

AI summary The document responds to NS Power's meter test results and challenges the adequacy of their explanation for extraordinary consumption recorded during a billing period affected by a cyber incident. The consumption increase is noted as substantial and sustained, averaging 45.0 kWh per day over 240 days.

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