Topic:"Rate Rider" in M12273

power poles across the province and clearing trees from 1,500 kilometers of power lines. We continue to make essential investments to meet our customers’ energy needs and strengthen future resilience. In September, we submitted a General R...

AI summary Nova Scotia Power submitted a General Rate Application, emphasizing reliability investments and affordability balance with customer advocates. They commit to correcting billing errors and cooperate with regulatory and cybersecurity investigations by NSEB and OPC.

eporting. The RPO includes representation and input from various business units, consisting of approximately 30 personnel between employees and consultants. The RPO is focused on the following areas: • Program Delivery Governance – Integra...

AI summary The Regulatory Program Office (RPO) oversees program governance, regulatory compliance, resourcing, and cybersecurity across Nova Scotia Power's initiatives. It includes 30 personnel and external advisors, focusing on areas like risk management, internal controls, and organizational change. Ongoing regulatory matters, particularly rates-related issues, are impacted by these operations.

s noted at the outset of this report, the following updates what had been provided in the second Monthly Update Report. Rates-Related Matters Rates-related matters have been affected by the Incident. Time Varying Pricing On October 28, 2025...

AI summary The Incident impacted rates-related matters, including Time Varying Pricing Tariffs and ELIADC/One-Part RTP Tariffs. The NSEB approved NS Power’s 2025/26 Time Varying Pricing Tariffs, prompting compliance measures. NS Power is restoring IT systems to evaluate ELIADC and RTP costs, essential for tariff implementation.

g and compliance. That capability was recently restored. Additionally, the ability to collect, store, and analyze real-time operational data from power plants was restored. Ongoing Regulatory Matters As a result of the impacts noted above,...

AI summary The incident disrupted the Board's regulatory capabilities, affecting rates-related matters. The NSEB directed NS Power to adjust Time Varying Pricing (TVP) rates to align with standard offer rates until system functionality is restored, with compliance filings expected by early December 2025.

Issued at Halifax, Nova Scotia, this 3rd day of December 2025. _ Crystal Henwood, Clerk of the Board Document: 326189 Date Filed: 3 December 2025 Page 1 1 Request IR-13: 2 a) Please explain the process by which the utility currently estima...

AI summary Request IR-13 asks Nova Scotia Power to explain its monthly bill estimation process and system limitations, citing Peter Gregg's November 23, 2025, testimony about the system's design for one-off situations and tuning challenges leading to overestimations.