Topic:"Rate Rider" in M12915

V. Relief Requested We respectfully request that the Board: - Order NS Power to provide the full estimation methodology and data used to generate the September 2025 estimated reading for Account and a september, and to demonstrate that the...

AI summary The applicant requests the Board to order NS Power to provide full estimation methodology and data for a billing dispute, adjust the bill based on verified consumption, review estimation practices, and coordinate with an independent meter test. NS Power has not applied late fees during the dispute, and the applicant is prepared to pay based on actual consumption.

ble to access meter data and certain bills had to be estimated. Its September 1 response identifies April 24, 2025, as the last regular meter reading available in its data extract before the incident. If daily or hourly interval-consumptio...

AI summary The document requests clarification from NS Power regarding the availability and interpretation of interval-consumption data for a specific meter, highlighting discrepancies between the customer portal's data and NS Power's response to information requests. It questions whether anomalies or load spikes occurred during the disputed period and seeks definitions and evidentiary bases for NS Power's claims.

5. Conclusion We acknowledge that the meter tested within the permitted accuracy tolerances. We also acknowledge that the arithmetic difference between the cumulative meter readings is correct. Those facts do not, however, answer the outst...

AI summary The document acknowledges that the tested meter was within accuracy tolerances and that the arithmetic difference in readings is correct, but raises concerns about unexplained energy consumption in an unoccupied cabin. NS Power has not provided interval data or evidence to explain the anomaly, and the request is made for the Board to obtain further information before deciding the appeal.