Topic:"Rate Smoothing Adjustment" in M13108

Matter: NSPI DRO Appeal - Billing Issues - Kate Strong

1 passage 1 document

Rate Smoothing Adjustment across all matters →

S-2DRO Decision d. September 18, 2026 (redacted) 1 passage

Don Farmer, P. Eng., Dispute Resolution Officer (D.R.O.) [email protected]

onthly to $197.00 and the bills show account balance owing of $1108.04 as of today's billing."; that you are a low income Senior living alone; that you do not uses the dryer or 2026-09-23, 12:13 p.m. oven often; that you did not indicate h...

AI summary The text discusses a customer's complaint regarding high electricity bills and the Equal Billing Plan by NS Power. It mentions a heat pump installation, increased energy usage, and a meter accuracy test. Regulatory board approvals and relevant legislation are also referenced.

Open document →

Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →