APPEAL OF THE DRO DECISION The Board understands that you are appealing the DRO decision dated June 2, 2025, on the following grounds: - NS Power and Measurement Canada tested your meter and found it working properly but nothing in your ho...
AI summary The customer is appealing a DRO decision dated June 2, 2025, regarding an energy consumption increase. NS Power and Measurement Canada confirmed the meter was functioning properly, and the customer disputes the DRO's findings, suspecting the smart meter may be faulty or hacked. The DRO's decision is binding on NS Power but not the customer, who may appeal to the Board within 12 days.
6.7 DISPUTE TEST Upon notice from Industry Canada, the Company will remove the meter and ship it to Industry Canada (Measurement Canada, seal intact) for testing. If the meter, when tested, is found to be accurate, the customer is responsi...
AI summary The dispute test process requires the Company to send a meter to Industry Canada for testing if notified. If the meter is found accurate, the customer is responsible for any outstanding charges and a fee outlined in Schedule of Charges 7.1, Section 1.
Below is a summary of your bills provided by NS Power in responding to the Board's information request IR-1. Bill date Service period Usage (kWh) Daily usage Energy charges Amount due (incl. balance (kWh/d) owing from previous bill) Aug 24...
AI summary The document presents a summary of energy bills provided by NS Power in response to the Board's information request IR-1. It highlights a significant increase in energy consumption during the winter months, particularly noting the highest increase in the 2024/25 winter period, with usage rising from 2,730 kWh to 5,472 kWh.