Topic:"Rates And Money" in M12485

Jean Nearing After review and consideration of all of the following and attached, my Final Written Decision in the matter follows. I will begin with my Role Statement as Dispute Resolution Officer (DRO) in matters of dispute between N.S.Po...

AI summary Jean Nearing, as the Dispute Resolution Officer (DRO), outlines her role in resolving disputes between Nova Scotia Power and customers. The customer disputes being charged for previously paid months, citing a credit and a payment not reflected on the site. Relevant regulations from NSUARB are referenced.

Billing date Aug 19 Includes payments received by Aug 19 Amount owing from last bill Payment received Jul 24 - Thank you Balance owing after last payment -308.01 -169.00 -$477.01 Energy charges: Base Charge $19.17/month Energy 3773 kWh x $...

AI summary The billing statement reflects payments received by August 19, with a balance owing of $477.01. It includes energy charges, tax, and a provincial rebate. The breakdown shows energy usage and associated costs.

\ \ \ NOVA SCOTIA POWER INC. \ \ \ Statement of Account / Customer / Premises Acct. JEAN R NEARING Account # (902) 304-4507

AI summary This document contains a customer account statement for Jean R Nearing, including contact information and account details related to Nova Scotia Power Inc.

10/7/25, 7:48 PM Print Bill Total Account Balance or part thereof (19.56%) per annum). Equal Bill: Due Interest on overdue amounts is calculated at 1.5 % per month Rates have changed in 2025 visit nspower.ca/ rates

AI summary The document outlines a billing statement with interest rates on overdue amounts and a note about rate changes in 2025. It includes a total account balance and an equal bill calculation.

Nova Scotia Power Inc. PO Box 848, Halifax Nova Scotia B3J 2V7 Any questions? Please call us at 1-800-428-6230 Weekdays 8am-6pm www.nspower.ca Account Number Meter number Equal Bill Amount due May 06 JEAN R NEARING Service address Service...

AI summary This document is a customer bill from Nova Scotia Power Inc. for a domestic service account, showing the account number, meter number, billing period, and energy usage. The customer is Jean R Nearing, and the bill amount is due on May 6, 2025.

Rates have changed in 2025 visit nspower.ca/ rates 2462544 02B 59 50 Your meter was read on Apr 14 4, 2025 Rate code

AI summary This document indicates that electricity rates have changed in 2025 and provides a table with meter reading information from April 14, 2025. The text also includes a URL for more details on the new rates.

Billing date Apr 16 Includes payments received by Apr 16 No. of days Amount owing from last bill -246.87Payment received Mar 31 - Thank you -169.00 Payment received Apr 16 - Thank you -169.00 Balance owing after last payment -$584.87 New m...

AI summary The billing statement shows an account balance of -584.87 after payments, with energy charges totaling 495.84 and other charges of 24.80, resulting in a total account balance of 64.23 CR. The customer has made payments of 169.00 on March 31 and April 16. Interest on overdue amounts is calculated at 1.5% per month.

1/1 about blank 10/7/25, 7:55 PM Print Bill Cyber incident update: visit nspower.ca

AI summary The document contains a print bill from Nova Scotia Power with a note about a cyber incident update and links to relevant information on their website.

Rate code 02B Billing date Jun 17 Includes payments received by Jun 17 No. of days 64 Amount owing from last bill -402.23 Payment received May 22 - Thank you -169.00 Balance owing after last payment -$571.23 51733.91 Energy charges: Base C...

AI summary This billing statement shows an account balance of $308.01 credit, with energy charges of $250.68 and other charges of $12.54. The customer has a credit balance and is advised not to pay. The average daily cost of electricity before taxes was $3.92.

Billing date Aug 19 Includes payments received by Aug 19 Amount owing from last bill -308.01 Payment received Jul 24 - Thank you Balance owing after last payment -$477.01 Energy charges: Base Charge $19.17/month 76.68 Energy 3773 kWh x $0....

AI summary This billing statement shows the account balance, energy charges, and other charges for a customer. It includes the base charge, energy usage charges, tax, provincial rebate, and the total account balance. The customer owes a balance of $53.05, and interest is applied at 1.5% per month on overdue amounts.

Past electric use: Bill date Energy used per Aug 25 60 121 .5 Jun 25 773 64 12.1 Apr 25 1105 59 18.7 Feb 25 1070 63 17.0 Dec 24 754 60 12.6 Oct 24 699 60 11.7 Aug 24 839 63 13.3

AI summary The table provides a historical overview of electric use, showing energy consumption and associated costs over various months. It includes data points such as bill dates, energy used, and per-unit costs, which may be relevant for analyzing usage patterns or cost structures.

Nova Scotia Power Inc. PO Box 848, Halifax Nova Scotia B3J 2V7 www.nspower.ca Account Number Equal Bill Amount due Dec 09 $207.00 PO Box 848, Halifax Nova Scotia B3J 2V7 Any questions? Please call us at 1-800-428-6230 Weekdays 8am-6pm www....

AI summary This document appears to be a billing statement from Nova Scotia Power Inc. to a customer named Jean R Nearing, indicating an equal bill amount of $207.00 due on December 9 and January 6. The document includes contact information and a link for paperless billing.

Nova Scotia Power Inc. PO Box 848, Halifax Nova Scotia B3J 2V7 www.nspower.ca Account Number Equal Bill Amount due Jan 06 $207.00 PO Box 848, Halifax Nova Scotia B3J 2V7 Any questions? Please call us at 1-800-428-6230 Weekdays 8am-6pm www....

AI summary This document appears to be a billing statement from Nova Scotia Power Inc. for an account holder named Jean R Nearing. The bill amount due is $207.00, with the statement dated January 6 and November 7. The document includes contact information and a web address for Nova Scotia Power.

Nova Scotia Power Inc. PO Box 848, Halifax Nova Scotia B3J 2V7 www.nspower.ca Account Number Equal Bill Amount due Nov 07 $207.00 PO Box 848, Halifax Nova Scotia B3J 2V7 Any questions? Please call us at 1-800-428-6230 Weekdays 8am-6pm www....

AI summary This document is a billing statement from Nova Scotia Power Inc. for a domestic customer, showing the account balance, payments received, and the amount due. The customer is Jean R Nearing, and the bill includes information about energy charges, payments, and interest on overdue amounts.

Nova Scotia Power Inc. PO Box 848, Halifax Nova Scotia B3J 2V7 www.nspower.ca Account Number Equal Bill Amount due Oct 09 $207.00 Domestic PO Box 848, Halifax Nova Scotia B3J 2V7 Any questions? Please call us at 1-800-428-6230 Weekdays 8am...

AI summary This document shows an electricity bill from Nova Scotia Power Inc. for Jean R Nearing, with an equal bill amount due on October 9 and September 9, 2024. The bill includes contact information and a web access number for paperless billing.

Billing date Aug 20 Includes payments received by Aug 20 Amount owing from last bill .00 Balance owing after last payment $.00 Energy charges: Base Charge $19.17/month 38.34 Energy 567 kWh x $0.17703 100.38 Total energy charges 138.72 Othe...

AI summary The billing statement shows an account balance of $158.31, including energy charges, connection fees, taxes, and provincial rebates. The customer owes $207.00, with interest applied at 1.5% per month on overdue amounts. The average daily electricity cost was $2.17 before taxes.

Nova Scotia Power Inc. PO Box 848, Halifax Nova Scotia B3J 2V7 www.nspower.ca Account Number Equal Bill Amount due Sep 09 $207.00

AI summary The document is a customer bill from Nova Scotia Power Inc., showing an equal bill amount of $207.00 due on September 9. It includes a placeholder image and contact information for the company.

CONFIDENTIAL (Attachment Only) 1 Request IR-1: 2 3 In its response dated October 7, 2025, NS Power explained that the previously billed 1,144 4 kWh was subtracted from the total actual usage in the August bill, and that the full energy 5 c...

AI summary NS Power responded to a request regarding billing discrepancies for Ms. Nearing. They explained that a previously billed energy charge was credited back, and the tax charged in June was recalculated in the August bill to avoid double-charging. The August bill reflects corrected charges based on actual usage.

Below is the list of your payments in comparison to the charges on the four bills you received so far this year. Date Charges Payment Balance Service period Jan 22, 2025 $169.00 -$532.94 Feb 18, 2025 $624.07 $91.13 Feb 25, 2025 $169.00 -$7...

AI summary The document compares customer payments to charges on four bills received this year, showing that payments are accounted for and no double billing occurred. A credit is noted after the August bill, and the September payment results in a remaining credit of $115.95, matching the customer's appeal calculation.

On October 8, 2025, you provided weather information for Sydney for the service period in question. However, the $530.06 energy charge on your August bill is not higher than your February bill ($624.07) nor your April bill ($520.64). Your...

AI summary The customer's August energy bill is not higher than previous bills, and their consumption is in line with historical usage. The June bill was estimated and later credited, so it should not be used for comparison. Weather data was provided for Sydney, but it does not support a claim of abnormally high consumption.