Topic:"Rates And Money" in M12733

Ms. Wallace and Board Staff, I am formally submitting the attached image to supplement Exhibit L-9 LINCOLN (NSEB) RIR-1. The "Past electric use" data table printed on Nova Scotia Power's own invoice completely destroys their entire case an...

AI summary The submitter claims that Nova Scotia Power engaged in systemic billing fraud by incorrectly calculating billing cycles and overcharging for energy consumption. The submitter provides evidence from an invoice showing discrepancies in billing periods and overcharging for a disabled Veteran.

\ \ EXTERNAL EMAIL / COURRIEL EXTERNE \ \ Exercise caution when opening attachments or clicking on links / Faites preuve de prudence si vous ouvrez une pièce jointe ou cliquez sur un lien Ms. Wallace, Your previous email explicitly stated...

AI summary The email highlights a procedural fairness issue where Nova Scotia Power (NSP) is accused of withholding a confidential document (PCON) that supports a disputed debt balance. The sender claims they never signed any agreement with NSP and demands the release of the document or its removal from the record. The email also references Regulation 6.5(3) and cites Matter No. M12733.

\ \ EXTERNAL EMAIL / COURRIEL EXTERNE \ \ Exercise caution when opening attachments or clicking on links / Faites preuve de prudence si vous ouvrez une pièce jointe ou cliquez sur un lien Dear Ms. Wallace and Board Staff, I am writing to f...

AI summary The sender submits their fourth power bill since the dispute began, highlighting an invoice from Nova Scotia Power (NSP) for $1,776.00, tied to an unverified account balance of $4,530.81, as evidence of predatory billing and economic duress by the Board.

Proof of Systemic Collusion and Board Non-Compliance: - 1. Defiance of the Mandatory Stay (Regulation 6.5-3): I formally appealed the DRO's final decision on March 4th—within 24 hours of its release—after the DRO avoided every single regul...

AI summary The text outlines claims of systemic collusion and regulatory non-compliance by the Board, including failure to enforce a mandatory stay, allowing collection of disputed debts, and applying new rate increases to a frozen, disputed profile while ignoring consumer protection duties.

Final Demand for Administrative Action: You do not collect on a debt first and check if it is legal months later. By acknowledging my clear evidence of statutory breaches in Exhibit L-9 and refusing to halt this billing, the Board is no lo...

AI summary The letter from Dave Lincoln, a disabled veteran, demands an emergency stay order to halt billing by Nova Scotia Power due to alleged statutory breaches under Regulation 6.5(3). The letter accuses the Board of colluding with NSP to place the veteran in an unlawful financial position.

3. Changes in Electricity Usage Have you installed or stopped using a hot tub? Yes. The hot tub was used from 2017 through approximately 2021–2022. It broke almost 4 years ago and has been completely disconnected from the electrical panel...

AI summary The customer discusses changes in electricity usage, including the discontinuation of a hot tub, reduced heating due to high costs, and a decrease in household size, but notes that their electricity costs have increased despite these changes.

Demand for Immediate Relief Given the above, I respectfully demand: - An Immediate Stay of Enforcement of all disputed amounts stemming from invalid or non consented "agreements," over-billed usage, or third party arrangements. • - Full Re...

AI summary The text requests an immediate stay of enforcement for disputed charges, including those from invalid agreements, over-billed usage, and third-party arrangements. It also demands full reversal of specific charges and repayment of excess amounts collected, citing NS Power's admission of overcharging and regulatory protections for consumers.

If the Board Continues its Failure to Act If the Board continues its failure to act and continues to enable the unlawful and blatant non-compliance of this power monopoly to continue, I will file a formal statutory appeal with the Nova Sco...

AI summary The sender threatens legal action against the Energy and Utilities Board for failing to regulate Nova Scotia Power, alleging systemic over-billing and regulatory failure, particularly affecting disabled veterans. The sender also mentions a potential class action lawsuit involving 13,000 people and calls for immediate action to protect consumers.

2. Admission of Lack of Consent (Request IR-5): The Board is now questioning the involvement of third parties (VAC/Mitzi). Let the record be clear: I provided consent for VAC to speak with NSP, not to form a contract on my behalf. NSP unil...

AI summary The individual is clarifying that they gave consent for VAC to communicate with NSP but did not authorize the formation of a contract. NSP accepted a payment plan from a third party that exceeded their actual usage by over $300/month without their signature or Power of Attorney.

3. Ongoing Breach of Mandatory Stay (Regulation 6.5-3): Despite these admissions, the Board is allowing NSP to continue collecting the disputed DRO amount—including the fraudulent "arrears" that are the backbone of this entire case. For tw...

AI summary The Board is allowing NSP to continue collecting disputed DRO amounts, including fraudulent 'arrears,' despite a mandatory stay of enforcement being in place for two months.

Conclusion: The fact that the Board is now "seeking information" to see if NSP is in compliance proves that you cannot allow enforcement to continue. You do not collect on a debt first and check if it's legal later. I am reiterating my dem...

AI summary The text argues that the Board's continued enforcement of a $21,000+ debt is unlawful and demands an immediate stay of enforcement, citing non-compliance and predatory billing practices. The author threatens media action if the Board does not halt enforcement.

PARTIALLY CONFIDENTIAL Edit PDF Comment Highlight Draw Fill & Sign More tools × \ \ DUPLICATE BILL \ \ Date Printed 26/05/13 Time Printed Printed By 2:05 pm AJ277 Nova Scotia Power Inc. PO Box 848, Halifax Nova Scotia B3J 2V7 Any questions...

AI summary The text includes a partially confidential document with images and a duplicate bill from Nova Scotia Power Inc. for David C Lincoln, showing an amount due of $308.30 as of December 18. The document also includes editing tools and a web link for Nova Scotia Power.

Domestic Service from Oct 03 to Nov 15, 2017 Initial Bill Meter no. Rate 03B Days New read 46863.00 Last read 45268.00 Mult 1 kWh' s used 1595 Billing Amount o date Nov wing fro .11 ts received l 7 7 . 54 7.54

AI summary The document presents a domestic service bill for the period from October 3 to November 15, 2017, including meter number, rate, days, and usage details. The bill shows the consumption of 1595 kWh and the associated charges.

CONFIDENTIAL (Attachments Only) 1 Request IR-02: 2 3 For each billing period (2017–present): 4 5 (a) Please provide a step-by-step calculation of charges, including; kWh consumption, 6 applicable rates, fixed and other charges. 7 8 (b) Con...

AI summary The document outlines a request for detailed billing information from 2017 to the present, including step-by-step calculations of charges, confirmation of multipliers or adjustments, and a worked example of a typical bill. NS Power has responded by providing copies of bills and a step-by-step calculation for one invoice per year.

regular bill charges the customer for electricity used during a specific billing period. For example, if usage is higher in winter, the bill is higher. If usage is lower in summer, the bill is lower. Equal billing works differently. Under...

AI summary The text explains how regular billing and equal billing work, noting that equal billing spreads annual electricity costs into even monthly payments based on average usage. It also highlights that the current payment arrangement includes both ongoing estimated usage and repayment of old arrears, which may make the payment appear high despite reduced current usage.

Domestic Service from Oct 03 to Nov 15, 2017 Initial Bill Meter no. 576542 Rate 03B Days 43 New read 46863.00 Last read 45268.00 Mult 1 kWh' s used 1595 narge $1 1595 kW 0.83/mont h x $.150 rges 5.52 10.25 255.77

AI summary This document presents a domestic electricity bill for service from October 3 to November 15, 2017. It includes details such as the meter number, rate, usage, and charges. The bill shows a usage of 1595 kWh, with a rate of $0.150 per kWh and a total charge of $255.77.

Your average cost of electricity during this period was $5.95 per day before taxes. Your past electric use: Bill No. Energy kWh date days used per day Nov 17 days 43 1595 37.1 O O . O 0 O . O 0 0 . O 0 O . 0 O 0 . О O 0 . O O O . O O 0 . 0...

AI summary The text provides a customer's average electricity cost of $5.95 per day before taxes and includes a table showing past electric use, including energy consumption in kWh over a 43-day period in November. The document also notes a duplicate bill.

baJance remained high. The Board recognizes that the account history data is lengthy and complex, and that aspects of the billing structure and payment arrangements were not always clearly understood. Under NS Power's Regulations, an agree...

AI summary The document discusses the responsibility of NS Power in delivering and measuring electricity, clarifying that usage inside homes depends on factors like appliances and insulation, and emphasizes the Board's role in verifying proper delivery and measurement rather than efficiency of usage.

1. Violation of Regulation 6.5(3): Fraudulent "Agreements" NSP has enforced a monthly charge of $800+—an amount they admit is $300+ over my actual usage—based on alleged "agreements." Under Regulation 6.5(3), every payment agreement must b...

AI summary NSP is accused of violating Regulation 6.5(3) by imposing monthly charges based on alleged 'agreements' without producing any signed documents. The claim states this constitutes regulatory fraud and unjust enrichment. The Board Clerk is criticized for requiring payment of 'current bills' despite a stay of enforcement during an ongoing appeal.

3. Violation of Regulation 5.5: Refusal to Correct Meter Anomalies NSP's own data shows 0.00 reads followed by thousands of billed kWh, negative usage, and duplicate dates. Under Regulation 5.5, the utility is mandated to correct billing f...

AI summary NSP's data reveals billing anomalies such as 0.00 reads, negative usage, and duplicate dates. Regulation 5.5 requires the utility to correct meter errors, but the DRO dismissed these issues as 'lifestyle issues,' showing administrative bias and failure in oversight.

MANDATORY DEMANDS: Immediate Billing Freeze: Instruction to NSP to cease all collection and "current bill" enforcement until this appeal is resolved. Disclosure of Evidence: Immediate production of Exhibit L-7 and any signed documents NSP...

AI summary The text includes a demand for an immediate billing freeze, disclosure of evidence, ombudsman intervention, and a forensic audit of an account. It also includes a response from Lisa Wallace regarding an appeal process related to a DRO appeal.

Re: M12733 – DRO Appeal – Dave Lincoln (Account This reply addresses NS Power's last-minute March 19 Exhibit L-7 (filed on deadline, proving delay tactics), which systematically evades my core complaints while fabricating compliance. Their...

AI summary The document discusses an appeal by Dave Lincoln against NS Power, highlighting last-minute filings, alleged regulatory violations, unauthorized contracts, meter issues, and continued billing during the appeal, which is claimed to harm disabled veterans and others.

1. No Signed Payment Agreements Produced (Reg 6.5(3) Violation) NSPI claims "multiple budget agreements" (2018, 2020, 2024) yet produces zero signed documents—or any documentation whatsoever . Regulation 6.5(3) mandates: "Every Payment Agr...

AI summary NSPI claims to have multiple budget agreements from 2018, 2020, and 2024, but has produced no signed documents or proof of offers. Regulation 6.5(3) requires written and signed payment agreements. NSPI's arrangements were allegedly forced under threat of disconnection, deemed unilateral impositions, and the claimant asserts systematic non-compliance since 2017.

3. Meter Data Anomalies Ignored (Reg 5.5 Violations) NSPI's table reveals obvious errors never explained/adjusted: - 2025 Sept: Duplicate dates, -9,635 kWh negative usage, 13,646 kWh - Multiple 0.00 reads with thousands kWh billed Reg 5.5...

AI summary The text highlights meter data anomalies, including duplicate dates and negative usage readings, which violate Regulation 5.5. These errors were not explained or adjusted, requiring immediate audit and credits.

7. Documentation Gaps Confirm Evasion - Pre-Jan 2020 invoices "not available" (2017 account open) - No prior-owner aggregate usage baseline ( privacy excuse invalid ) - Incomplete ledger/meter history, duplicates unresolved

AI summary Documentation gaps, including missing invoices and incomplete ledger/meter history, confirm evasion of obligations. The privacy excuse for not providing prior-owner aggregate usage data is deemed invalid.

Extremely Concerning Regulatory Ignorance It is deeply troubling that I appear to know NSPI's own Regulations better than NSPI itself, particularly Reg 6.5's written/signature requirements and Reg 5.5 meter corrections. If NSPI doesn't hav...

AI summary The text expresses concern over NSPI's apparent failure to follow its own regulations, particularly Reg 6.5 and Reg 5.5, leading to fraudulent billing and legal concerns. It suggests that NSPI's non-compliance allows them to manipulate agreements and amounts, indicating a disregard for regulatory responsibilities.

NSPI's response proves DRO erred—billing wrong since 2017. Board must halt overcharges. I defended this country and defended the rights of each and every Canadian without ever knowing them, only to have NSPI attempt to obliterate my rights...

AI summary The document highlights concerns about incorrect billing practices by NSPI since 2017, impacting customers, including a disabled veteran. The submitter criticizes NSPI for systemic issues and calls for regulatory intervention to halt overcharges.

\ \ EXTERNAL EMAIL / COURRIEL EXTERNE \ \ Exercise caution when opening attachments or clicking on links / Faites preuve de prudence si vous ouvrez une pièce jointe ou cliquez sur un lien Dear Ms. Wallace, I am in receipt of the Board's co...

AI summary The email highlights alleged regulatory breaches by Nova Scotia Power, including missing signatures on budget agreements, unauthorized third-party alterations to a budget plan, and overbilling without a signed agreement. These issues are supported by evidence provided in the 41-page exhibit and are presented as undisputed admissions by the utility.

Demand for Relief: Since the "complete file" provided by the utility fails to produce the Regulation 6.5(3) signed contracts required to justify the debt, I request the Board immediately: Strike the "arrears" from my account as they lack a...

AI summary The letter from Dave Lincoln requests the Board to strike arrears from his account due to lack of legal foundation, order a forensic audit, correct billing to his actual usage, and address what he describes as documented fraud. Lisa Wallace from the Nova Scotia government responds by referencing correspondence and a Board attachment related to the appeal.

\ \ EXTERNAL EMAIL / COURRIEL EXTERNE \ \ Exercise caution when opening attachments or clicking on links / Faites preuve de prudence si vous ouvrez une pièce jointe ou cliquez sur un lien Good day, Following my 01:52 AM formal notice regar...

AI summary This email highlights a dispute over billing inaccuracies and missing signed agreements under Regulation 6.5(3). The sender, a disabled veteran, claims he is being overbilled and that NS Power and the Board have failed to provide signed agreements since 2017. The email also references potential fraud, unjust enrichment, and a class-action lawsuit.

From: Sofia Reiner; Wallace, Lisa To: Cc: Ross, Jennifer; Forsey, Lisa; Murray, Kathleen; Carley Freeman; Smith, Chase; [email protected]; Lawson, Hollie; Penney, Nicole; Blake Williams; Chris Lanteigne; Kings West Constituency Offi...

AI summary The email from Lisa Wallace to Sofia Reiner outlines formal objections to the 'Revised Exhibit L-7' in matter M12733, alleging regulatory fraud, unjust enrichment, and lack of legal authority for billing practices by Nova Scotia Power since 2017. The sender demands a forensic audit and restitution of over $20,000.

\ \ EXTERNAL EMAIL / COURRIEL EXTERNE \ \ Exercise caution when opening attachments or clicking on links / Faites preuve de prudence si vous ouvrez une pièce jointe ou cliquez sur un lien Dear Ms. Wallace, I am issuing this final demand fo...

AI summary A disabled veteran is demanding the Board to intervene against Nova Scotia Power (NSP) for alleged predatory billing practices, including unauthorized rate increases and enforcement of void agreements. The complainant claims NSP has violated procedural rules and is engaging in economic duress through a monopoly position.

Systemic Context: I am noting for the record that I am aware of the 13,000+ residents currently in contact with Class Counsel regarding these exact patterns of overbilling, negligence, and unjust enrichment. My case is a clear example of t...

AI summary The sender, Dave Lincoln, alleges regulatory fraud and overbilling by the Board, demanding a stay of enforcement, a forensic audit, and restitution. The Board responds by stating it will not pre-judge the complaint and will follow its usual process to determine if overpayment occurred.

\ \ EXTERNAL EMAIL / COURRIEL EXTERNE \ \ Exercise caution when opening attachments or clicking on links / Faites preuve de prudence si vous ouvrez une pièce jointe ou cliquez sur un lien Good day, Following my 01:52 AM formal notice regar...

AI summary The email discusses a dispute involving Nova Scotia Power (NSP) and the Board over billing practices, alleging financial fraud and lack of signed agreements under Regulation 6.5(3). The sender, a disabled veteran, claims he is being overbilled without a legal contract and requests a stay of billing. The email also references evidence of overbilling and systemic issues dating back to 2017.

I am requesting the Ombudsman recommend a Full Forensic Audit because: - 1. Systemic Non-Compliance: NSP admits to multiple "agreements" since 2017 but has failed to produce a single signature as required by Regulation 6.5(3) . - 2. Unveri...

AI summary The complainant is requesting a full forensic audit due to alleged systemic non-compliance by NSP, unverifiable arrears, and data anomalies. They claim that NSP has failed to provide evidence of signed agreements and that billing data is unreliable. The complainant also accuses NSP of using a fired case manager as an excuse and causing emotional distress.

1. Breach of Mandatory Threshold (Regulation 6.5(3)) The Law: Under Regulation 6.5(3), any payment arrangement or budget settlement SHALL be signed by the customer to be legally binding. The Violation: As confirmed by NSP's "REFILE" on Apr...

AI summary The document highlights a breach of Regulation 6.5(3) by Nova Scotia Power (NSP), which failed to obtain signed payment arrangements or budget settlements as required by law. This has led to unjust enrichment and theft by regulation, as no legal agreements were in place since 2017.

NICOLE PENNEY (she/her) Administrative Assistant to Lisa Wallace, Chief Clerk of the Board Nova Scotia Energy Board T 902 424 1332 TF 1 833 809 0040

AI summary Nicole Penney is the administrative assistant to Lisa Wallace, the Chief Clerk of the Board at the Nova Scotia Energy Board. Contact information is provided for the Energy Board.

5. Failure of General Supervision (Public Utilities Act, Section 19) - The Law: The Board has a duty of "General Supervision" and the power to order a Forensic Audit for utility misconduct. - The Failure: Despite evidence of predatory bill...

AI summary The document discusses a failure of general supervision under the Public Utilities Act, Section 19, highlighting evidence of predatory billing cycles and a class action lawsuit involving over 13,000 residents, while the Board refuses to conduct a forensic audit.

\ \ EXTERNAL EMAIL / COURRIEL EXTERNE \ \ Exercise caution when opening attachments or clicking on links / Faites preuve de prudence si vous ouvrez une pièce jointe ou cliquez sur un lien Ms. Wallace: Please note that NS Power has uploaded...

AI summary Nova Scotia Power has uploaded documents related to a DRO appeal matter (M12733) via the Board's secure file transfer service. The contact for this matter is Jennifer Ross, and the email was sent by Sofia Reiner from Nova Scotia Power.

1. The Threshold Violation: Regulation 6.5(3) (Signed Agreements) The Law: Provincial Law states any payment arrangement SHALL be signed by the customer to be valid. The Breach: NSP has filed evidence twice and confirmed they possess zero...

AI summary The document highlights a regulatory violation by NSP for lacking signed agreements, which are required by provincial law. It claims that the Board is facilitating regulatory fraud by proceeding with payments without legal contracts and demands full restitution of funds taken under these invalid agreements.

3. The Overbilling and Theft: $21,000+ The Fact: Even at a bare minimum of $200 extra per month over the 9 years I have owned this home, over $21,600 has already been stolen from me. Based on NSP's own admissions of $300+ monthly overcharg...

AI summary The complainant alleges that Nova Scotia Power (NSP) has overbilled them by at least $200 per month for nine years, resulting in over $21,600 in stolen funds. They claim that NSP's own admissions of $300+ monthly overcharges suggest the actual figure is likely higher, and they argue this is not a billing dispute but a matter of restitution due to economic duress.

FINAL DEMAND You have 48 hours to: Issue an Immediate Stay on all current billing and enforcement. Order Immediate Restitution of the $21,000+ taken via void, unsigned agreements. Order a Full Forensic Audit back to 2017. If these illegal...

AI summary A disabled veteran, Dave Lincoln, is demanding an immediate stay on billing and enforcement actions by Nova Scotia Power (NSP), restitution of over $21,000 taken via void, unsigned agreements, and a full forensic audit dating back to 2017. He accuses NSP and the Nova Scotia Energy Board (NSEB) of corruption, greed, and willful inaction, impacting a vulnerable individual and potentially leading to a large class-action lawsuit.

1. Breach of Mandatory Threshold (Regulation 6.5(3)) - The Law: Under Regulation 6.5(3) , any payment arrangement or budget settlement SHALL be signed by the customer to be legally binding. - The Violation: As confirmed by NSP's "REFILE" o...

AI summary The document highlights a breach of Regulation 6.5(3) by Nova Scotia Power (NSP), which requires signed payment arrangements or budget settlements to be legally binding. NSP has no signed agreements, leading to claims of unjust enrichment and theft by regulation since 2017.

5. Failure of General Supervision (Public Utilities Act, Section 19) - The Law: The Board has a duty of "General Supervision" and the power to order a Forensic Audit for utility misconduct. - The Failure: Despite evidence of predatory bill...

AI summary The NSEB is accused of failing in its duty of general supervision under the Public Utilities Act, Section 19, by not conducting a forensic audit of Nova Scotia Power despite evidence of predatory billing practices and a class action lawsuit involving 13,000+ residents.

\ \ EXTERNAL EMAIL / COURRIEL EXTERNE \ \ Exercise caution when opening attachments or clicking on links / Faites preuve de prudence si vous ouvrez une pièce jointe ou cliquez sur un lien Dear Prime Minister Carney , Premier Houston, Ms. W...

AI summary A disabled veteran writes to the Prime Minister, Premier, and officials, accusing Nova Scotia Power (NSP) of regulatory fraud and predatory billing. The writer claims NSP is overbilling and that the Energy Board and government have failed to act, despite evidence provided. The email highlights legal breaches, including the premature enforcement of a decision and the Board's inaction.

The Math of Institutional Negligence: If NSP has stolen $21,000 from one veteran, and there are already 13,000+ residents in the current class action, the scale of this fraud is staggering. At a minimum of $100 overbilled per month over 9...

AI summary The text highlights allegations of institutional negligence and fraud by NSP, claiming overbilling of veterans and residents, leading to potential liabilities exceeding $400 million. The author threatens to release the record to media and expresses frustration with the Board's inaction. A notice from the NSEB regarding procedural nullity and regulatory non-compliance is also mentioned.

3. Ongoing Breach of Mandatory Stay (Regulation 6.5-3): Despite these admissions, the Board is allowing NSP to continue collecting the disputed DRO amount—including the fraudulent "arrears" that are the backbone of this entire case. For tw...

AI summary The Board is allowing NSP to continue collecting disputed DRO amounts, including fraudulent 'arrears,' despite a mandatory stay of enforcement being in place for two months.

Current Usage Facts for the Record: - My home is 2,500 sq. ft., but only 3 of 5 bedrooms are heated at most to conserve costs. All light fixtures have had been replaced with LED lights to conserve power. Main living area barely is heated....

AI summary The customer describes energy conservation measures in their home, including LED lighting and limited heating, and highlights issues with NSP, such as overbilling, incorrect DRO enforcement, and lack of efficiency program support. They also mention a disconnected hot tub being used to justify high estimates.

Conclusion: The fact that the Board is now "seeking information" to see if NSP is in compliance proves that you cannot allow enforcement to continue. You do not collect on a debt first and check if it's legal later. I am reiterating my dem...

AI summary The sender, Dave Lincoln, a disabled veteran, demands an immediate stay of enforcement due to alleged unlawful billing practices by NSP. He claims NSP has stolen over $21,000 from him and is withholding funds. A follow-up email from Nicole Penney of the NSEB requests a response from NSP by May 20, 2026, regarding billing issues in M12733.

\ \ EXTERNAL EMAIL / COURRIEL EXTERNE \ \ Exercise caution when opening attachments or clicking on links / Faites preuve de prudence si vous ouvrez une pièce jointe ou cliquez sur un lien Ms. Wallace and Board Staff, I am writing to formal...

AI summary The sender claims that Nova Scotia Power unlawfully overcharged their family under an unauthorized third-party agreement, resulting in a total of $24,264.00 over three years. They argue that the agreements lack required customer signatures and demand a forensic audit, refund, and an emergency stay order.

\ \ EXTERNAL EMAIL / COURRIEL EXTERNE \ \ Exercise caution when opening attachments or clicking on links / Faites preuve de prudence si vous ouvrez une pièce jointe ou cliquez sur un lien Dear Ms. Wallace and Board Staff, I am writing to f...

AI summary The sender submits their fourth power bill since the dispute began to the record, highlighting an invoice from Nova Scotia Power (NSP) for $1,776.00 tied to an unverified account balance of $4,530.81, which they claim is evidence of predatory billing and economic duress.

Proof of Systemic Collusion and Board Non-Compliance: - 1. Defiance of the Mandatory Stay (Regulation 6.5-3): I formally appealed the DRO's final decision on March 4th—within 24 hours of its release—after the DRO avoided every single regul...

AI summary The document outlines three major allegations: defiance of a mandatory stay, enforcement of a disputed debt, and application of new rates to a frozen profile. The author claims the Board is non-compliant and colluding with NSP, using illegal and unverified charges to benefit the utility.

\ \ EXTERNAL EMAIL / COURRIEL EXTERNE \ \ Exercise caution when opening attachments or clicking on links / Faites preuve de prudence si vous ouvrez une pièce jointe ou cliquez sur un lien SUBMISSION OF IR-1 RESPONSES AND FORMAL DEMAND FOR...

AI summary The submitter responds to Information Requests issued by the Nova Scotia Utility and Review Board, emphasizing unresolved issues regarding NS Power's alleged non-compliance with regulations, fraudulent practices, and ongoing enforcement of disputed charges. They argue that the Board has failed to hold NS Power accountable despite years of non-compliance and that approving a rate increase under these circumstances is unacceptable.

3. Changes in Electricity Usage Have you installed or stopped using a hot tub? Yes. The hot tub was used from 2017 through approximately 2021–2022. It broke almost 4 years ago and has been completely disconnected from the electrical panel...

AI summary The customer discusses changes in electricity usage, including the discontinuation of a hot tub, reduced heating due to high costs, and a decrease in household size. Despite these changes, they report increased costs, attributing it to NS Power's billing practices.

Demand for Immediate Relief Given the above, I respectfully demand: - An Immediate Stay of Enforcement of all disputed amounts stemming from invalid or non consented "agreements," over-billed usage, or third party arrangements. - Full Reve...

AI summary The text requests immediate relief from enforcement of disputed charges, including a stay of enforcement, reversal of fraudulent arrears, and repayment of overcharged amounts. It references a disconnected hot tub, an invalid third-party arrangement, and cites Regulation 6.5 3 and the Board's consumer protection duty.

If the Board Continues its Failure to Act If the Board continues its failure to act and continues to enable the unlawful and blatant non-compliance of this power monopoly to continue, I will file a formal statutory appeal with the Nova Sco...

AI summary The writer threatens to file a statutory appeal with the Nova Scotia Court of Appeal if the Board does not act on the alleged unlawful and non-compliant behavior of Nova Scotia Power. The writer also plans to escalate the issue to the Office of the Premier, veterans' advocates, and the media, citing systemic over-billing and predatory billing against disabled veterans. A class action lawsuit involving at least 13,000 people is being prepared.

NICOLE PENNEY (she/her) Administrative Assistant to Lisa Wallace, Chief Clerk of the Board Nova Scotia Energy Board T 902 424 1332 TF 1 833 809 0040

AI summary Nicole Penney is the administrative assistant to Lisa Wallace, the Chief Clerk of the Board at the Nova Scotia Energy Board. Contact information is provided for the Energy Board.

2. Admission of Lack of Consent (Request IR-5): The Board is now questioning the involvement of third parties (VAC/Mitzi). Let the record be clear: I provided consent for VAC to speak with NSP, not to form a contract on my behalf. NSP unil...

AI summary The individual clarifies that they gave consent for VAC to communicate with NSP but did not authorize the formation of a contract. NSP accepted a payment plan from a third party exceeding the individual's actual usage by over $300/month without their signature or Power of Attorney.

3. Ongoing Breach of Mandatory Stay (Regulation 6.5-3): Despite these admissions, the Board is allowing NSP to continue collecting the disputed DRO amount—including the fraudulent "arrears" that are the backbone of this entire case. For tw...

AI summary The Board is allowing NSP to continue collecting disputed DRO amounts, including fraudulent arrears, despite a mandatory stay of enforcement being in place for two months.

Conclusion: The fact that the Board is now "seeking information" to see if NSP is in compliance proves that you cannot allow enforcement to continue. You do not collect on a debt first and check if it's legal later. I am reiterating my dem...

AI summary The sender argues that the Board's enforcement of a $21,000+ charge is illegal and demands an immediate stay of enforcement. They claim the Board is facilitating a theft and will take media action if enforcement continues. The message was sent to NSP and several other recipients, referencing a matter (M12733) related to billing issues and an appeal.

\ \ EXTERNAL EMAIL / COURRIEL EXTERNE \ \ Exercise caution when opening attachments or clicking on links / Faites preuve de prudence si vous ouvrez une pièce jointe ou cliquez sur un lien Ms. Wallace and Board Staff, I am writing to formal...

AI summary The email writer accuses the Board of enabling economic hardship by not issuing an Emergency Stay of Enforcement, citing Nova Scotia Power's submission as evidence of triple-billing, data manipulation, and missing customer signatures. The writer claims the Board is delaying action while allowing a regulated monopoly to unlawfully extract money from their family.

\ \ EXTERNAL EMAIL / COURRIEL EXTERNE \ \ Exercise caution when opening attachments or clicking on links / Faites preuve de prudence si vous ouvrez une pièce jointe ou cliquez sur un lien Ms. Wallace and Board Staff, I am formally submitti...

AI summary The email claims that Nova Scotia Power committed systemic billing fraud by triple billing a customer over an 182-day period, using incorrect billing cycles and fabricated charges. The customer provides data from Nova Scotia Power's own invoice to support the claim of non-compliance and financial theft.

Final Demand for Administrative Action: You do not collect on a debt first and check if it is legal months later. By acknowledging my clear evidence of statutory breaches in Exhibit L-9 and refusing to halt this billing, the Board is no lo...

AI summary The sender, Dave Lincoln, a disabled veteran, is demanding an Immediate Emergency Stay Order to halt a $1,776.00 invoice issued by Nova Scotia Power due to alleged statutory breaches. The claim references Regulation 6.5(3) and alleges active collusion between the Board and Nova Scotia Power.

Demand for Immediate Relief Given the above, I respectfully demand: An Immediate Stay of Enforcement of all disputed amounts stemming from invalid or non consented "agreements," over-billed usage, or third party arrangements. - Full Revers...

AI summary The applicant is requesting an immediate stay of enforcement of disputed charges, including those related to fraudulent arrears, a disconnected hot tub, and a third-party arrangement with VAC. They also seek reversal of overcharged amounts and confirmation that NS Power cannot enforce disputed charges during the appeal, citing Regulation 6.5 3 and consumer protection duties.

If the Board Continues its Failure to Act If the Board continues its failure to act and continues to enable the unlawful and blatant non-compliance of this power monopoly to continue, I will file a formal statutory appeal with the Nova Sco...

AI summary The writer threatens to file a statutory appeal with the Nova Scotia Court of Appeal if the Board does not act on the alleged unlawful non-compliance by Nova Scotia Power. They also plan to escalate the matter to the Office of the Premier, veterans' advocates, and the media, citing systemic over-billing and predatory billing against disabled veterans. A class action lawsuit is being prepared against NS Power, with the Board potentially included in the legal review.

2. Admission of Lack of Consent (Request IR-5): The Board is now questioning the involvement of third parties (VAC/Mitzi). Let the record be clear: I provided consent for VAC to speak with NSP, not to form a contract on my behalf. NSP unil...

AI summary The individual is clarifying that they gave consent for VAC to communicate with NSP but did not authorize the formation of a contract. NSP accepted a payment plan from a third party that exceeded their actual usage by over $300/month without their signature or Power of Attorney.

III. REGULATION 6.5 - SIGNED AGREEMENTS Regulation 6.5 is central to this case because it concerns payment agreements for arrears and the formal requirements that are meant to protect customers. If repayment arrangements extend beyond 30 d...

AI summary Regulation 6.5 requires written and signed payment agreements for arrears exceeding 30 days. Nova Scotia Power failed to produce such agreements, leading to claims that the Board's acceptance of verbal third-party arrangements undermines consumer protections and statutory requirements.

V. REGULATION 6.3 - DISPUTED BILLS Regulation 6.3 addresses disputed bills and the process for investigating and resolving them. The explicit, binding text of Regulation 6.3 (Disputed Bills) states: "In the case of a dispute between a cust...

AI summary Regulation 6.3 outlines the process for handling disputed bills, ensuring customers are not required to pay disputed amounts until the dispute is resolved. However, Nova Scotia Power continued to enforce disputed charges, and the Board allowed this, leading to potential violations of consumer protection principles.

VII. THIRD-PARTY CONSENT AND DISABLED VETERAN PROTECTIONS I consented for Veterans Affairs Canada to speak with Nova Scotia Power. I did not consent for VAC or any third party to form a contract on my behalf. That distinction matters. Spea...

AI summary The individual objects to Nova Scotia Power's acceptance of a verbal agreement made by a third party, arguing that it violates consumer protections and legal doctrines such as Privity of Contract and Economic Duress. They emphasize that no signed agreement exists and that the Board's decision to accept verbal consent is legally invalid and harmful, especially for a disabled veteran.

X. FORMAL REQUEST FOR RELIEF FROM SYSTEMIC OVERREACH Immediate recognition that the enforcement of disputed amounts while appeal rights remain active is improper. A clear explanation of how Nova Scotia Power's reliance on a third-party ver...

AI summary The document requests relief from enforcement of disputed charges by Nova Scotia Power, arguing that immediate billing during an active appeal violates regulatory protections. It emphasizes the need for reconsideration of the account and confirmation that the Board will not weaken consumer protections or violate settled case law, particularly for a disabled veteran.

while forcing my family to endure active economic duress and intentional infliction of emotional distress. This continued stress is directly exacerbating my service-connected injuries, PTSD, and MDD. If this Board does not immediately void...

AI summary The letter from Dave Lincoln, a disabled veteran, expresses severe frustration with Nova Scotia Power (NSP) and the regulatory process, alleging economic duress, emotional distress, and systemic failures. He demands immediate action, including voiding a fabricated balance, halting collections, and filing a complaint with the Nova Scotia Court of Appeal. He also accuses the Ombudsman and elected officials of inaction and highlights stolen funds and unethical behavior by NSP.

\ \ EXTERNAL EMAIL / COURRIEL EXTERNE \ \ Exercise caution when opening attachments or clicking on links / Faites preuve de prudence si vous ouvrez une pièce jointe ou cliquez sur un lien Ms. Wallace and Board Staff, I am formally submitti...

AI summary The email claims that Nova Scotia Power (NSP) engaged in systemic billing fraud by incorrectly calculating billing cycles and overcharging the customer. The customer provided evidence from NSP's own invoice showing discrepancies, including triple billing and inflated charges, which they argue is a theft, particularly from a disabled Veteran.

\ \ EXTERNAL EMAIL / COURRIEL EXTERNE \ \ Exercise caution when opening attachments or clicking on links / Faites preuve de prudence si vous ouvrez une pièce jointe ou cliquez sur un lien Dear Ms. Wallace and Board Staff, I am writing to f...

AI summary The sender submits a power bill to the record, alleging predatory billing by Nova Scotia Power (NSP) and non-compliance by the Board. The sender claims the Board is allowing NSP to collect unverified charges while ignoring its duty to protect consumers and enforce a mandatory stay of enforcement.

3. Changes in Electricity Usage Have you installed or stopped using a hot tub? Yes. The hot tub was used from 2017 through approximately 2021-2022. It broke almost 4 years ago and has been completely disconnected from the electrical panel...

AI summary The individual has disconnected a hot tub that was in use until 2021-2022 and has significantly reduced heating due to high electricity costs and disputes with NS Power. The household size has decreased from 5 to 4 people, but electricity costs have increased despite this change.

rn, yet it continues to allow NS Power to Repayment of all amounts collected in excess of my actual usage, which NS Power has already admitted exceeds legitimate charges. Formal confirmation that NS Power cannot enforce any disputed amount...

AI summary The text expresses frustration with the Board's inaction regarding NS Power's alleged over-billing and regulatory failures. The writer threatens legal action, including a class action lawsuit, and calls for accountability from the Board and government. The concern is that the Board is failing to protect consumers and allowing NS Power to operate without consequences.

PARTIALLY CONFIDENTIAL Edit PDF Comment Highlight Draw Fill & Sign More tools X \ \ DUPLICATE BILL \ \ Date Printed 26/05/13 Time Printed Printed By 2:05 pm AJ277 Nova Scotia Power Inc. PO Box 848, Halifax Nova Scotia B3J 2V7 Any questions...

AI summary The document contains a partially confidential page from a regulatory proceeding, including images and a duplicate bill from Nova Scotia Power Inc. with an account number and amount due. The text includes contact information and a date and time of printing.

Service from Oct 03 to Nov 15, 2017 Initial Bill Meter no. 576542 Rate 03B Days 43 New read 46863.00 45268.00 Mult kWh. s used Billing of Amount of date Nov 111 ts received l 17 $7.54 7.54 harge $1 1595 kV 0.83/mon h x $.150 orges 15.52 40...

AI summary The document presents an initial bill for service from October 3 to November 15, 2017, including details on meter readings, charges, and the total amount due. The bill emphasizes that no late fees or penalties are being applied to outstanding balances.