Y-3DRO Decision (redacted)
4 passages
I have attached details for the February Bill in previous bills and adding them here again: ■ Due Date ∨ Account Number Service Address Billed Amount Current Balance ☐ Feb 17, 2026 _ $651.46 651.46 > Account Nun nber Auto matic Payment Feb...
AI summary The text presents a detailed electricity bill for a customer, including service address, billed amount, payment history, and breakdown of charges such as energy, taxes, and rebates. It also includes meter readings and billing dates, indicating a domestic service account.
Uday Yadav From: [email protected] Sent: Thursday, January 29, 2026 2:21 PM To: [email protected] Subject: DRO 29 Jan re Uday Yadav re dispute re charged again in new Bill Don Farmer, P. Eng., Dispute Resolution Off...
AI summary Uday Yadav is disputing a recent bill from NSP, as he is being asked to pay an additional amount of $292.67, which he finds concerning. The Dispute Resolution Officer, Don Farmer, has requested clarification regarding this issue.
Service add iress Service ce from Nov 14 to Jan 14, 2026 Meter number 2101426 Rate code 02B No. of days 61 New meter read 38905.23 Last meter read 37263.00 Multiplier 1 kWhused 1642 Your meter 2026 -11-1-10 Billing date Jan 16 Includes nay...
AI summary The customer received two invoices: one for $497.67 for the period from July 9 to November 14, 2025, and another for $651.46 for the period from November 14 to January 14, 2026. After contacting customer service and providing an actual meter reading, the customer was informed that the correct bill for the first period was $205, and only that amount was paid.
July 9 to Nov 14, 2025 Meter number Rate code No. of days New meter read Last meter read Multiplier kWh used 2101426 02B 128 37263.00 33356.00 1 2101426 02B 68 34916.00 33356.00 1 1560- Energy charges: Base Charge $19.17/month 76.68 Energy...
AI summary The text provides billing information for a customer with meter number 2101426, including energy charges, meter readings, and reconciliation of the billing. The customer's meter was read on January 14, 2026, and the billing was fully reconciled. The message is from Uday Yadav.
Y-4NSPI Response to Appeal (redacted)
4 passages
March 12 to July 9, 2025 Meter number Rate code No. of days New meter read Last meter read Multiplier kWh used 2101426 02B 119 33356.00 30259.13 1 3097 2101426 02B 63 31651.13 30259.13 1 1392- Your meter was read on Jul 09, 2025 Energy cha...
AI summary The document provides billing information for a customer, including meter readings, energy charges, and a note that the September bill was based on an estimated meter read. The estimated usage was 1560 kWh, resulting in a combined energy and base charge of $327.89.
July 9 to Sept 15, 2025 Meter number 2101426 Rate code 02B No. of days 68 New meter read 34916.00 Last meter read 33356.00 Multiplier 1 kWh used 1560 Your bill was estimated for this period Energy charges: Base Charge $19.17/month 38.34 En...
AI summary The customer's November bill was based on an estimated read, resulting in a charge for 3907 kWh. However, the customer was refunded for the previously billed 1560 kWh between July 9 and September 15, 2025, including a base charge and energy charges totaling $327.89.
July 9 to Nov 14, 2025 2101426 2101426 Rate code 02B 02B No. of days 128 68 New meter read 37263.00 34916.00 Last meter read 33356.00 33356.00 Multiplier 1 1 3907 1560- April 14, 2026 L. Wallace
AI summary This document contains a table with rate code information, meter readings, and other billing details for a period between July 9 and November 14, 2025. It includes data such as the number of days, new and last meter readings, and a multiplier. The table is associated with a proceeding that took place on April 14, 2026, and involves L. Wallace.
The customer was billed for 5549 (38905 – 33356) kWh's between July 9, 2025 and January 14, 2026. Service from Jul 09 to Nov 14, 2025 Meter number Rate code No. of days New meter read Last meter read Multiplier kWhused 2101426 02B 128 3726...
AI summary The customer was billed for 5,549 kWh between July 9, 2025, and January 14, 2026, based on meter readings and calculations provided. The billing is confirmed as appropriate.
Y-5Appellants Response to NSPI (redacted)
11 passages
March 12 to May 14, 2025 Meter number 2101426 Rate code 02B No. of days 63 New meter read 31651.13 Last meter read 30259.13 Multiplier 1 kWh used 1392 1227 7.00 Your bill wa ea for this p perioa Energy ch arges: Base Charge $19.17/month 38...
AI summary The customer received a refund of $296.71 for energy usage billed between March 12 and May 14, 2025, after a true read was taken in July. The refund included both the base charge and energy charges from the previous bill, which was based on an incorrect meter reading.
March 12 to July 9, 2025 Meter number 2101426 Rate code 02B No. of days 119 New meter read 33356.00 Last meter read 30259.13 Multiplier 1 kWh used 3097 2101426 02B 63 31651.13 30259.13 1 1392- n ergy charg Base Charge onth 76. 68 nergy cha...
AI summary The document shows a customer's electricity bill with details of meter readings, energy charges, and a base charge. The September bill was based on an estimated meter read of 1560 kWh, resulting in combined energy and base charges of $327.89.
July 9 to Sept 15, 2025 Meter number 2101426 Rate code 02B No. of days 68 New meter read 34916.00 Last meter read 33356.00 Multiplier 1 kWhused 1560 Your bill wa s estimate ed for this p eriod Energy cha Base Charg month 38. 34 Energy 156...
AI summary The customer received an estimated bill for service from July 9 to November 14, 2025, based on a meter read. The customer was billed for 3907 kWh but later refunded for 1560 kWh billed between July 9 and September 15, 2025, including a total refund of $327.89.
July 9 to Nov 14, 2025 Meter number 2101426 2101426 Rate code 02B 02B No. of days 128 68 New meter read 37263.00 34916.00 33356.00 33356.00 Multiplier 1 kWh used 3907 1560- Energy charges: Base Charge $19.17/month 76.68 Energy 3907 kWh x $...
AI summary The document outlines a billing reconciliation for a customer with meter number 2101426, showing energy charges and usage. NS Power asserts that the customer has been billed appropriately. The billing includes base charges and energy costs calculated based on meter readings.
Domestic Service from Jul 09 to Nov 14, 2025 Meter numbe No. of days Last meter read Multiplie kWh used Rate code 2101426 02B 37263.00 33356.00 128 3907 2101426 02B 68 34916.00 33356.00 1560- Service from _ omestic Jan 14, 20 26 Meter numb...
AI summary The document provides details of a customer's electricity usage from July 9 to November 14, 2025, including meter numbers, rate codes, and kWh used. The customer has been billed appropriately for the service provided.
The bill I received in February included an estimated usage that hasn't been adjusted, and I am now being asked to pay this estimation. They estimated my usage at 3,907 kWh, which is significantly higher than my actual usage of 1,560 kWh....
AI summary The customer is disputing an estimated billing charge from NSPower, which significantly overestimates their actual energy usage. They argue that the estimated charge of 3,907 kWh is much higher than their actual usage of 1,560 kWh and request an adjustment to their bill based on actual usage rather than an estimated amount.
Energy charges: Base Charge $19.17/month Energy 1392 kWh x $0.18561 38.34 258.37 Total energy charges 296.71 The customers July bill was based on a true read. The July bill was billed for service from Mar 12 to July 9, 2025. The customer w...
AI summary The customer's July bill was based on a true read, covering service from March 12 to July 9, 2025. The customer was billed for 3097 kWh but was refunded for the previously billed 1392 kWh between March 12 and May 14, resulting in a full refund of $296.71.
July 9 to Sept 15, 2025 Meter number Rate code No. of days New meter read Last meter read Multiplier kWh used 2101426 02B 68 34916.00 33356.00 1 1560 Your hill wa e ostimat ad for this n period Energy charges: Base Charge $19.17/month
AI summary The document provides a table of meter readings and energy charges for a specific period, including details such as meter numbers, rate codes, and kWh used. It also includes a base charge of $19.17/month for energy services.
July 9 to Nov 14, 2025 Meter number Rate code No. of days New meter read Last meter read Multiplier kWhused 2101426 02B 128 37263.00 33356.00 1 3907 2101426 02B 68 34916.00 33356.00 1 1560- Energy charges: Base Charge $19.17/month 76.68 En...
AI summary The document presents meter reading and billing data for a customer, showing energy usage and charges. NS Power asserts that the customer has been billed correctly, with reconciliation completed on January 14, 2026.
N.S.Power Please provide me with N.S.Power's position in the matter as well as copies of relevant account statements and relevant computerized notes or notices. Don Farmer, P.Eng. Dispute Resolution Officer From: Uday Yadav Sent: January 2...
AI summary A customer is reporting that an additional amount was charged on their recent bill, despite having already paid a corrected amount in December. The customer is seeking clarification and relevant documents from N.S.Power.
Now, I have received an invoice for February that requires me to pay an additional $292.67, which was never part of my actual usage. I would like to know why I am being charged this extra amount, especially since the new invoice is based o...
AI summary The customer received an invoice for February that includes an additional charge of $292.67, which they claim was not part of their actual usage. They are concerned about the fairness of the charge and the inconsistency in billing, especially since the new invoice is based on an actual reading.