Topic:"Rates And Money" in M12948

Appeal - NS Power Dispute Resolution Officer (DRO) Reference Number: 260706002 Submitted on: Monday, July 06 2026 at 03:42:39 PM (ADT) Contact Information Name on account: Donna Himmelman Account number: Business contact: Account address:...

AI summary A customer, Donna Himmelman, is appealing a decision made by the NS Power Dispute Resolution Officer (DRO) regarding a significant increase in her power bills since December 2025. She claims the billing amounts are incorrect and requests a correction to ensure she is not being overcharged.

• IMG_2849.JPG Nov. 19 - Jan 21 /25 695. Jan 20 - Mar 19 (EG) $ 12.74 Jan 21 - Mar 18 (25) 736 Jan 18 - Mar 18 (29) 840 Extract Bith Payments made in 2025 pse Mosfey-som/25-paid Feb24 69554 Pse Jan-Mar-paid Apr. 21' 736.66 Mar-May 25 - pai...

AI summary The text contains tables with payment details and estimated figures related to financial transactions, including dates, amounts, and periods. It includes information about payments made in 2024 and 2025, with specific amounts and dates listed for various timeframes.

Cc: Donna Himmelman Customer Relations Subject: Re: 8 June email to the DRO from Donna Himmelman - dispute re billing/consumption Account Mr. Farmer, Access for the DRO has been granted on subject account# The first attachment is a copy of...

AI summary This email exchange discusses a billing dispute between a customer, Donna Himmelman, and Nova Scotia Power (NSP). NSP asserts that the customer has been billed correctly, while the customer grants consent for the Dispute Resolution Office (DRO) to access her account information. Meter reads for January, March, and May are confirmed as accurate.

y home when I see a guy scurrying across my lawn to a NSPower vehicle and quickly drive away. I have not heard or seen anything from NSPower since and my anxiety spikes too much to make another call. Since then, I received my last bill in...

AI summary Donna Himmelman reports an unusually high electricity bill of $3,747.53 for 6 months, expressing concern over the amount and lack of communication from NSPower. She mentions seeking legal advice and refuses to pay until the issue is investigated.

From: Donna Himmelman > Sent: August 3, 2026 11:51 AM To: Penney, Nicole Cc: Carley Freeman ; Chris Lanteigne ; Forsey, Lisa ; Wallace, Lisa ; Murray, Kathleen ; Ross, Jennifer ; Reiner, Sofia ; Williams, Blake ; Donna Himmelman < nspdispu...

AI summary Donna Himmelman is upset with the outcome of an investigation related to her electricity bills, believing the current charges are incorrect. She points out that her usage has not increased and has in fact decreased due to energy-efficient appliances and a new heat pump. She finds it illogical to be charged over $3,700 for six months when her previous bill was only $130.