S L Doward
S L Doward In response to your following email, I will begin with my Role Statement as Dispute Resolution Officer (DRO) in matters of dispute between N.S.Power and their Customers : I am not an employee of Nova Scotia Power or the Nova Sco...
AI summary The Dispute Resolution Officer (DRO) clarifies their role in resolving disputes between Nova Scotia Power and customers, emphasizing that they are not an employee of Nova Scotia Power or the Energy Board and do not have jurisdiction over day-to-day operations. They also state that they cannot assist with disputes not related to Board-approved regulations.