Topic:"Rates And Money" in M13093

Phone no. Bill Date Type Net KWH Billed Demand Energy Charge All Taxes Other Payment Balance 2026/08/31 Elec 150.00CR 7,474.53 2026/08/17 Elec 2,545.00 526.97 26.35 7,624.53 2026/07/16 Elec 7,071.21 2026/06/15 Elec 4,352.00 860.49 43.03 7,...

AI summary The document presents a series of electricity bills and payments for a customer from 2024 to 2026, showing details such as bill dates, energy charges, taxes, payments, and balances. It includes adjustments and credits applied to the account over time.

Statement of Account / Customer / Premises Acct. JILLIAN M COXHEAD Account # Phone no. Bill Date Type 2024/10/10 Elec 2024/10/09 Elec Net KWH Billed Demand Energy Charge All Taxes Other Payment 380.00CR 150.00CR Balance 348.98 728.98 2024/...

AI summary The document is a customer account statement for Jillian M Coxhead, showing a detailed history of electricity bills, payments, and outstanding balances. It includes dates, charges, credits, and late fees over a multi-year period.

Statement of Account / Customer / Premises Bill Date Type Net KWH Billed Demand Energy Charge All Taxes Other Payment Balance 2023/06/15 Elec 4,085.00 706.40 39.79 29.82 • 2,008.55 2023/06/06 Elec 200.00CR 1,232.54 2023/05/17 Elec 1,432.54...

AI summary The document presents a detailed billing history for a customer, including dates, energy usage, charges, payments, and balance information. It includes various entries from 2022 to 2023, showing energy consumption, taxes, and payment credits, with the most recent balance listed as '•'.

Acct. JILLIAN M COXHEAD Account # Phone no. Bill Date Type Net KWH Billed Demand Energy Charge All Taxes Other Payment Balance 2022/05/25 Elec 200.00CR 1,375.85 2022/04/25 Elec 126.91CR 1,575.85 2022/04/14 Elec 7,186.00 1,186.87 59.34 200....

AI summary The document contains a series of billing entries for an account associated with Jillian M Coxhead, showing payments and balances over multiple months. It includes details such as dates, charges, credits, and outstanding balances related to electricity and miscellaneous services.

2632.00 2025/04/14 E I ~ I i R 69461 .00 4438. 00 ' + B.efresh 1 .. ~elect QK J;;ancel Al Account Usage Info. kWh/kVa - CISB 10 - NOVA SCOTIA POWER INC. D X f ile fd it Fynctions §.o E.ath .!:::!elp Path Ji Account # C0> <HEA0,JILLIAN M .!...

AI summary The text appears to be a fragment of an account usage information page from Nova Scotia Power Inc., containing details such as account numbers, premises numbers, meter numbers, and billed usage information. The content is primarily related to customer billing and energy usage data.

s §.o E.ath .!:::!elp Path Account # i - . . ~ Name C0><HEA0,JILLIAN M .!.!.sage Info ].!.!.sage Hist Comp J.!.!.sage Hist Comp J Premises# r JIIIILJ _ C.:_Y_1_0_ _ Bill Date Jg) Meter# I ~ Utility W Display Billed Usage r. )'.'.es r Ho Bi...

AI summary The text includes billing information for a customer, showing usage data over several months. It includes details such as bill dates, meter readings, and actual usage. The data appears to be related to electricity consumption and billing.

M12804 - Nova Scotia Power Inc. - Appeal of a Decision of the Dispute Resolution Officer This is the Board's decision on your appeal from a decision by the Dispute Resolution Officer (DRO). The following documentation was filed with the Bo...

AI summary Nova Scotia Power Inc. is appealing a decision by the Dispute Resolution Officer (DRO) regarding a 2026 billing dispute, questioning whether a cyber incident affected meter readings. The DRO ruled that NS Power appropriately billed the customer and instructed them to comply with specific regulations regarding the Equal Billing Plan or establish a Payment Agreement.

From: Don Farmer Date: Fri, Sep 11, 2026, 1:28 p.m. Subject: DRO Final Written Decision re Jillian Coxhead Sept 2026 billing dispute To: Jillian Atwell Coxhead Cc: NSP Customer Relations

AI summary Don Farmer is communicating with Jillian Atwell Coxhead regarding a final written decision from the DRO (Dispute Resolution Office) concerning a billing dispute in September 2026. The email is a follow-up to the resolution of the dispute.

outstanding arrears. Spread over 36 months, the arrears balance of $7,474.53 equates to approximately $207.63 per month. That you indicate "I agreed to the 550 a month with the energy board. Not 811" Board approved Regulations relevant to...

AI summary The customer disputes the equal billing amount, claiming agreement to $550 per month rather than $811. The DRO affirmed that N.S.Power complied with NSEB direction and Board approved Regulations 2.2, 6.4, and 6.5. The NSEB decision states the equal billing remains at $550 per month.

N.S.Power Please provide me with N.S.Power 's position in the matter as well as copies of relevant account statements, meter reading information, and relevant computerized notes or notices. Don Farmer, P.Eng. Dispute Resolution Officer Fro...

AI summary Jillian Coxhead is disputing an increase in her equal billing amount from $550 to $811 per month, arguing that her recent bill for two months was only $526 and that the change is not reasonable given her income of $1300 per month. She claims the energy board previously agreed to the $550 rate.

month repayment plan. NS Power attached the account ledger and meter reads for the subject account (# ). This is referenced on page 9 of 14 in the DRO file attached as Confidential Attachment 1 . • September 11, 2026 – The DRO issued his F...

AI summary NS Power provided account details and meter reads for an account involved in a dispute. A DRO issued a decision in September 2026, finding that NS Power complied with NSEB direction and Board regulations. Ms. Coxhead appealed the decision, but NS Power agrees with the DRO's finding that a reasonable payment arrangement was offered.

Recalculation of Budget Settlement Amount NS Power has now recalculated Ms. Coxhead's consumption using actual meter read data. On April 8, 2025, NS Power obtained a true meter read of 69,461 from meter #1071472. On April 13, 2026, a true...

AI summary NS Power recalculated Ms. Coxhead's electricity charges using actual meter readings, resulting in an estimated monthly energy cost of $516 and an arrears repayment of $208, totaling $724. The calculation included a weather adjustment and applied HST and rebate factors.

CONCLUSION The Board's role in this appeal is to determine whether NS Power properly applied the Board's approved Regulations in dealing with its customers. The Board finds that NS Power complied with the Regulations and followed the Board...

AI summary The Board concluded that NS Power complied with the approved Regulations and followed previous directions, leading to the dismissal of the appeal. The Board directed NS Power to provide a reasonable payment plan for retiring the outstanding balance with options for adjustment based on usage data.