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Topic:"Rates And Money" in M13136

Matter: NSPI DRO Appeal - Billing Issues - Cinia Djnakovic
11 passages 2 documents

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D-1Notice of Appeal (redacted) 8 passages
Additional details:
tal 14,200 kWh, but documentation has also described this as "Total kWh use for 2025: 14200." I ask that Nova Scotia Power identify the exact beginning and ending dates represented by the 14,200 kWh figure and correct any inaccurate descri...

AI summary The text raises concerns about the accuracy of energy usage data and discrepancies in payment proposals by Nova Scotia Power. It requests clarification on the billing period for 14,200 kWh and the rationale for differing projected current-use amounts in payment proposals. The Board is urged to require detailed data and calculations for transparency.

uploaded:
uploaded: - Supporting documents • Fw_ DRO Final Written Decision re Cinia Djankovic billing dispute (1).eml - IMG_1700 2.PNG - IMG_1699 PNG - IMG 1701.PNG Nove Scotta Power Inc. PO Box 848, Halifax Nova Scotta B3J 2V7 Any questions? Pleas...

AI summary The document contains a billing dispute involving Cinia Djankovic and Nova Scotia Power Inc., with supporting documents including a final written decision from the Dispute Resolution Officer. The billing details include a domestic service account number, meter readings, and an amount due.

Initial BIII
Initial BIII 02S 51 150.00 150.00 1 0 Your bill was estimated for this period Billing date Oct 03 Includes payments rec peived by Oct 03 Amount owing from last bill Payment received Sep 04 - Thank you Balance owing after last payment 150.0...

AI summary The text provides a billing statement showing an outstanding balance of $86.66, with energy charges and other fees listed. The amount is due by November 3, 2025, and interest is applied at 1.5% per month on overdue amounts.

Section 19
Web Access # Billing process update: nspower.ca/billing Your average cost of electricity during this period was $0.84 per day before taxes. Oct 25 Keep this portion for your records. Please see reverse for important information Please retu...

AI summary This document is a billing statement from Nova Scotia Power Inc. showing the account number, amount due, and contact information for payment inquiries. It also includes a web access link for billing information and a note about the average daily electricity cost during the billing period.

Rates changed May 1, 2026 visit nspower.ca/ rates
Rates changed May 1, 2026 visit nspower.ca/ rates ı Meter number New meter read Last meler read Multiplier kW/mused 058 248 13554,53 180.00 13405 Your meter was read on May 22, 2026

AI summary The document indicates that electricity rates changed on May 1, 2026, and provides a meter reading from May 22, 2026, showing a new read of 13554.53 and a last read of 180.00 with a multiplier of 13405.

Billing date May 25 Includes payments received by May 25
Billing date May 25 Includes payments received by May 25 Amount owing from last bill Balance owing after last payment -1.34 -81.34 Energy charges: Base Charge $19.17/month 16.21 Base Charge $19.17/month 18.55 Base Charge $20.08/month 3.76...

AI summary The document provides a billing summary for a customer, detailing energy charges, HST, provincial rebates, and the total amount due. The billing date is May 25, and the total amount due is $2,633.60. No late fees or penalties are being applied to outstanding balances.

Section 25
Your average cost of electricity during this period was $10.20 per day before taxes. Past electric use: Bill Energy No. kWh date used of per days day May 26 13405 286 54.5 Oct 25 51 Keep this portion for your records. Please see revene for...

AI summary The text provides a sample electricity bill from Nova Scotia Power Inc. showing an account number, amount due, and contact information for payments. It includes a customer's name and a billing amount of $2,835.44 as of August 20.

Billing date Jul 21 Includes payments received by Jul 21
Billing date Jul 21 Includes payments received by Jul 21 Amount owing from last bill Balance owing after last payment 2,633.60 $2,633.60 Energy charges: Base Charge $20 08/month Energy 795 kWh x $0 19128 Total energy charges 152.07 192.23

AI summary The billing statement shows an amount owing from the last bill of $2,633.60, with energy charges calculated based on 795 kWh consumed at a rate of $0.19128 per kWh, resulting in total energy charges of $152.07.

D-2DRO Decision d. October 6, 2026 (redacted) 3 passages
Cinia Djankovic
rd approved Regulations 2.2, 3.3, 5.1, and 5.3, N.S.Power has appropriately billed the Customer for service to This Decision can be issued in conventional letter form, via regular mail, upon request. You may appeal this decision to the Nov...

AI summary Cinia Djankovic disputes Nova Scotia Power's billing practices, specifically regarding the seasonal classification of her property and the recorded account-opening call. She claims she was informed during the account setup that the property would be used year-round, but the classification remained seasonal, affecting billing.

NS Power calculated the $259 monthly amount based on the kWh's used between July 2025 and July 2026 which was 14,200 kWh's. Below is the calculation used to determine the amount.
NS Power calculated the $259 monthly amount based on the kWh's used between July 2025 and July 2026 which was 14,200 kWh's. Below is the calculation used to determine the amount. Box A Total kWh use for 2025: 14200 Box B Total monthly fixe...

AI summary NS Power calculated a $259 monthly electricity charge based on 14,200 kWh used between July 2025 and July 2026. The calculation involves applying the current energy rate, fixed fees, and tax adjustments. The user seeks clarification on how the Equal Monthly Budget Settlement Agreement handles discrepancies between estimated and actual usage, including potential credits and review frequency.

Statement of Confidentiality
ia Power employee told me that, when the gate is closed, meter readers do not enter the property to obtain a physical reading. There is pedestrian access to the meter that takes less than two minutes. Since this is a smart meter, I need to...

AI summary The customer is requesting a detailed investigation into billing and meter-reading practices by Nova Scotia Power, including discrepancies in billing amounts, the status of a smart meter, and the setup of their account as seasonal despite being a year-round home. A complete billing and meter-reading history, as well as an explanation for the account setup, are requested.

Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →