Topic:"Reasonableness Review" in M12829

Matter: NSPI DRO Appeal - Meter and Billing Issues - Jaspal SinghLinked to query Q05333

2 passages 1 document

Reasonableness Review across all matters →

S-5Appellant’s Reply to NSPI’s response - Redacted 2 passages

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\ \ EXTERNAL EMAIL / COURRIEL EXTERNE \ \ Exercise caution when opening attachments or clicking on links / Faites preuve de prudence si vous ouvrez une pièce jointe ou cliquez sur un lien Good day, I respectfully submit this reply in respo...

AI summary The submitter challenges Nova Scotia Power's billing practices, arguing the outcome must be reasonable, fair, and aligned with customer protection regulations, not just procedural compliance. The appeal focuses on the Board's role in ensuring regulatory consistency.

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5. Reasonableness and Fairness

5. Reasonableness and Fairness Even if it is accepted that the billing process followed internal procedures, the resulting charges are disproportionate and raise serious concerns regarding fairness and reasonableness. The Board's role exte...

AI summary The text argues that even if billing procedures were followed, the resulting charges are disproportionate and raise concerns about fairness and reasonableness. The Board's role includes ensuring equitable outcomes, and the magnitude of charges warrants intervention.

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