Topic/Matter Intersection

Topic:"Regulatory Approval Processes" in M12149

Matter: Nova Scotia Power Inc. - Investigation arising from Joint Use Agreement between NS Power and Bell Aliant
53 passages 28 documents

Regulatory Approval Processes across all matters →

N-1Joint Use Agreement between NS Power and Bell Aliant 2 passages
2.01 General
2.01 General - This Section details which party is responsible for certain work operations under varying conditions as well as the scheduling of this work. - The success of this Agreement is dependent on a good relationship between both ut...

AI summary This section outlines the responsibilities and collaboration expectations between utilities under the agreement, emphasizing the importance of a good relationship and coordination to meet schedules. Credits for joint use poles are also mentioned.

(h)Removal, Transfer or Re-Arrangement of Attachments
(h)Removal, Transfer or Re-Arrangement of Attachments The removal, transfer or re-arrangement of attachments on joint use poles is to be done promptly. The utility requesting the removal, transfer or re-arrangement is to give ample notice...

AI summary The removal, transfer, or re-arrangement of attachments on joint use poles must be done promptly, with ample notice provided as outlined in Section 2.08.02, except in emergencies where shorter notice may be required.

N-3Proof of Advertisement - NSPI 2 passages
NOVA SCOTIA UTILITY AND REVIEW BOARD NOTICE OF PAPER HEARING p. p. 0
NOVA SCOTIA UTILITY AND REVIEW BOARD NOTICE OF PAPER HEARING IN THE MATTER OF an investigation pursuant to s.19 of the Public Utilities Act into certain matters arising from a Joint Use Agreement between NOVA SCOTIA POWER INCORPORATED and...

AI summary The Nova Scotia Utility and Review Board is investigating a Joint Use Agreement between Nova Scotia Power Incorporated and Bell Aliant, focusing on potential unreasonable rebate schemes and delays in service connections due to the agreement's processes.

NOVA SCOTIA UTILITY AND REVIEW BOARD NOTICE OF PAPER HEARING p. p. 1
NOVA SCOTIA UTILITY AND REVIEW BOARD NOTICE OF PAPER HEARING IN THE MATTER OF an investigation pursuant to s.19 of the Public Utilities Act into certain matters arising from a Joint Use Agreement between NOVA SCOTIA POWER INCORPORATED and...

AI summary The Nova Scotia Utility and Review Board is investigating a Joint Use Agreement between Nova Scotia Power Incorporated and Bell Aliant. The issues include whether the agreement is unreasonable or discriminatory due to differing rebate schemes based on joint-use pole ownership and whether service connection processes are being delayed.

N-5NSPI (NSEB) RIR 1 to 15 1 passage
NON-CONFIDENTIAL p. p. 5
NON-CONFIDENTIAL (c) As of March 2025, NS Power provides the rebate to eligible customers, regardless of which utility owns the poles. Details about the financial reconciliation between NS Power and Bell will be addressed as part of the fu...

AI summary NS Power discusses rebate structures and pole ownership agreements with Bell Aliant. It states that a new Joint Use Agreement (JUA) will eliminate differences in rebate schemes based on pole ownership, aligning with regulatory principles of equity and non-discrimination. NS Power has not conducted a formal analysis on the impact of differing rebate structures on ratepayers and has not assessed additional costs from the new approach.

N-6Evidence - NSPI 1 passage
Preamble p. pp. 0-3
July 8, 2025 Crystal Henwood Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M12149 – Nova Scotia Power Inc. Investigation arising from Joint Use Agreement between NS Power and Bell Al...

AI summary Nova Scotia Power Inc. (NS Power) is responding to an investigation by the Nova Scotia Energy Board (NSEB) regarding the Joint Use Agreement with Bell Aliant. NS Power claims that recent changes have resolved issues related to rebate schemes and service delays. They also provided updates on customer service processes following complaints and regulatory directions.

N-8NSPI (SBA) RIRs 1-6 2 passages
1 Request IR-1: p. p. 7
NON-CONFIDENTIAL 1 Request IR-1: 26 (Bell) to maintain the agreed ownership ratio. 27 28 In contrast, the Pole Reconciliation is a broader, recurring process that ensures the overall 29 ownership ratio agreed upon by NS Power and Bell is m...

AI summary The text discusses the status of the Pole Reconciliation process and the delay in obtaining a signed agreement between NSPI and Bell Canada due to a recent cyber incident affecting NS Power's GIS system, which is essential for the pole settlement process.

Date Filed: August 20, 2025 NSPI (SBA) IR-2 Page 2 of 2 p. p. 7
Date Filed: August 20, 2025 NSPI (SBA) IR-2 Page 2 of 2 1 Request IR-3: 1 (c) Quantitative data is not currently available to estimate how many lines may be transferred 2 under this scenario as a percentage of all poles. However, re-engine...

AI summary The document discusses the lack of quantitative data on line transfers and the need for re-engineering due to load growth and aging infrastructure. It also addresses the relationship between Bell Canada and Bell Aliant, and clarifies that there are no OM&G costs for replacing poles under the JUA.

N-9Rebuttal Evidence and Final Submissions - NSPI 2 passages
Preamble p. p. 0
November 17, 2025 Crystal Henwood Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M12149 – Nova Scotia Power / Bell Aliant Joint Use Agreement – Rebuttal Evidence and Final Submissions...

AI summary The Nova Scotia Energy Board is investigating a Joint Use Agreement between Nova Scotia Power and Bell Aliant, following complaints about rebate schemes and service delays. Intervenors including the Small Business Advocate and Consumer Advocate have participated. NS Power has submitted a new approach for line extensions.

Final Submissions p. p. 0
Final Submissions NS Power acknowledges that as Nova Scotia's population grew and the volume of new customer power connections increased significantly, the previous framework under the JUA created challenges for customers, particularly in...

AI summary NS Power and Bell implemented a new process under an LOI to streamline line extensions and address customer challenges related to pole ownership. The new framework ensures consistent treatment of customers, eliminates the need for Bell's prior approval, and includes a settlement mechanism to manage joint use poles. The agreement is expected to be formalized in 2026.

97046Hearing Order 2 passages
The following timetable will apply to this matter:
The following timetable will apply to this matter: Notices of Intervention Thursday, April 10, 2025 Board staff Information Requests (IRs) to NS Power Thursday, May 15, 2025 NS Power IR Responses Friday, June 6, 2025 Evidence by NS Power F...

AI summary The timetable for the regulatory proceeding outlines key dates for notices of intervention, information requests, evidence submissions, and letters of comment. The Board's Regulatory Rules will apply, including specific filing deadlines.

Section 5
The Clerk of the Board shall distribute a Notice of Paper Hearing to Interested Parties with respect to the Electricity mandate; to the Board's Twitter account and publish on the Board's website. The Clerk of the Board shall provide Bell A...

AI summary The Clerk of the Board is required to distribute a Notice of Paper Hearing related to the Electricity mandate to interested parties, including Bell Aliant, Seneca Shores Living Inc., and Clarence Felderhof, and publish it in specified newspapers on March 29, 2025.

97047Notice of Paper Hearing 1 passage
This is a public process, and you may participate as follows: p. p. 0
This is a public process, and you may participate as follows: - You may make written comments by sending a letter to the Clerk of the Board at P.O. Box 1692, Unit "M", Halifax, NS B3J 3S3, or by email at: [[email protected],](mailto:boar...

AI summary The document outlines procedures for public participation in a regulatory proceeding, including submission of written comments and formal intervenor requests. It also invites participants to share pronouns and titles for respectful communication during hearings and decisions.

97779Amended Hearing Order 2 passages
The following amended timetable will apply to this matter:
The following amended timetable will apply to this matter: staff Information Requests Board (IRs) to Power NS Monday, 2025 May 26, Power Responses NS IR Monday, June 2025 16, Evidence Power by NS Tuesday, July 2025 8, Power from Intervenor...

AI summary An amended timetable for the regulatory proceeding has been established, outlining key dates for information requests, evidence submissions, and final submissions by Power and intervenors. The Board's Regulatory Rules , including Rule 7(3), will apply to the proceeding.

Section 5
The Clerk of the Board shall distribute the Amended Notice of Paper Hearing to the parties that intervened in this matter; to the Board's social media account and publish on the Board's website. DATED at Halifax, Nova Scotia, this 26th day...

AI summary The Clerk of the Board is responsible for distributing the Amended Notice of Paper Hearing to interveners, the Board's social media account, and the Board's website. The notice is dated May 26, 2025, in Halifax, Nova Scotia.

97780Amended Notice of Paper Hearing 1 passage
This is a public process, and you may participate as follows: p. p. 0
This is a public process, and you may participate as follows: - You may make written comments by sending a letter to the Clerk of the Board at P.O. Box 1692, Unit "M", Halifax, NS B3J 3S3, or by email at: [[email protected],](mailto:boar...

AI summary This document outlines the public participation process for a regulatory proceeding, including deadlines for submitting written comments and evidence, and an invitation for participants to share pronouns and titles for respectful communication. Document Number 321741 is referenced.

101300Board Decision 4 passages
Preamble p. p. 2
- [1] NS Power and Maritime Telegraph & Telephone Company Ltd. (MT&T) entered into a Joint Use Agreement for utility poles dated March 31, 1993. Bell Canada, through its subsidiary, Bell Aliant (jointly referred to as Bell), is a successor...

AI summary NS Power and Bell have a Joint Use Agreement from 1993 to share utility poles, reducing infrastructure costs. The agreement has not been updated and is administered collaboratively. The NSUARB initiated a proceeding due to customer complaints regarding service handling and rebate schemes under the agreement.

Is the Joint Use Agreement unreasonable, insufficient, or unjustly discriminatory? p. p. 4
Is the Joint Use Agreement unreasonable, insufficient, or unjustly discriminatory? - [8] The fundamental underlying rationale for the Joint Use Agreement is still valid. NS Power provided estimates, based on 2024 pricing, for installing po...

AI summary The Joint Use Agreement between NS Power and Bell is considered economically efficient as it avoids duplication of investment and ensures cost-sharing for joint use pole costs. NS Power provided cost estimates based on 2024 pricing, and historical rebate practices are discussed in relation to the agreement.

Request IR-8: p. p. 4
ay be some carrying costs involved for the capital NS Power must spend before it is reimbursed by Bell, the new quarterly adjustments should alleviate most of the concerns arising from this situation. [18] Section 87 of the PUA allows the...

AI summary The NS Power and Bell rebate scheme discrepancy is addressed through a Letter of Intent, which the Board requires to be filed in full. The Board emphasizes that any termination of the Letter of Intent must be accompanied by a plan to address rebate disparities. The matter is distinct from a prior customer complaint, which will be handled separately.

Are connections and the disconnection being delayed? p. p. 4
ple, if properly implemented, the new process under the Joint Use Agreement should be useful in eliminating some of the coordination and communication issues that existed under the former arrangement. [22] The Board, however, is mindful th...

AI summary The document discusses the implementation of a new process under a Joint Use Agreement, which aims to resolve coordination and communication issues. However, the Board notes that the Letter of Intent has not been formalized into a final agreement, and there are ongoing concerns about integrating pole reconciliation data and assessing the trial program. NS Power attributes delays to a cybersecurity incident and argues that the original issues have been resolved operationally, making further reporting unnecessary.

97046Hearing Order 2 passages
The following timetable will apply to this matter:
The following timetable will apply to this matter: Notices of Intervention Thursday, April 10, 2025 Board staff Information Requests (IRs) to NS Power Thursday, May 15, 2025 NS Power IR Responses Friday, June 6, 2025 Evidence by NS Power F...

AI summary This document outlines a timetable for a regulatory proceeding, specifying key dates for interventions, evidence submissions, and responses. It also references the application of the Board's Regulatory Rules, particularly Rule 7(3), which mandates submissions by 2:00 p.m. on due dates.

Section 5
The Clerk of the Board shall distribute a Notice of Paper Hearing to Interested Parties with respect to the Electricity mandate; to the Board's Twitter account and publish on the Board's website. The Clerk of the Board shall provide Bell A...

AI summary The Clerk of the Board is required to distribute a Notice of Paper Hearing related to the Electricity mandate to interested parties, Bell Aliant, Seneca Shores Living Inc., and Clarence Felderhof. The notice must also be published in specific newspapers on March 29, 2025.

97047Notice of Paper Hearing 1 passage
This is a public process, and you may participate as follows: p. p. 0
This is a public process, and you may participate as follows: - You may make written comments by sending a letter to the Clerk of the Board at P.O. Box 1692, Unit "M", Halifax, NS B3J 3S3, or by email at: [[email protected],](mailto:boar...

AI summary The document outlines procedures for public participation in a regulatory proceeding, including submission of written comments and requesting formal intervenor status. It also invites participants to share pronouns and titles for respectful communication.

97226Notice of Intervention - SBA 1 passage
Page 2
Page 2 DATED at Bedford, Nova Scotia, this 7th day of April, 2025. Melissa P. MacAdam Small Business Advocate TO: Crystal Henwood Clerk of the Nova Scotia Energy Board 3 rd Floor Summit Place 1601 Lower Water Street Halifax, NS B3J3S3

AI summary This document is a letter dated April 7, 2025, from Melissa P. MacAdam, the Small Business Advocate, to Crystal Henwood, Clerk of the Nova Scotia Energy Board, regarding a matter related to the regulatory process.

97287Notice of Intervention - Bell Aliant 1 passage
NOTICE OF INTERVENTION OF: BELL ALIANT
NOTICE OF INTERVENTION OF: BELL ALIANT TAKE NOTICE that Bell Aliant hereby requests formal standing as Intervenor in the above matter. Bell Aliant has an interest in the present matter as a party to the Joint Use Agreement between Nova Sco...

AI summary Bell Aliant requests formal standing as an intervenor in the proceeding, citing its role as a party to the Joint Use Agreement with Nova Scotia Power. Philippe Gauvin, Assistant General Counsel, is listed as the contact representative.

97669Email NSEB re: time extension 2 passages
Preamble p. p. 0
From: [Henwood, Crystal D](mailto:[email protected]) To: [Andrew McLaren](mailto:[email protected]); [Annie Beth Sampson](mailto:[email protected]); [Bill Mahody;](mailto:[email protected]) [Blake Williams...

AI summary This email is from Crystal Henwood to multiple recipients, including representatives from Nova Scotia Power and other legal and consulting firms, regarding an investigation related to a Joint Use Agreement between NS Power and Bell under matter number M12149.

Good afternoon, p. p. 0
Good afternoon, This is to advise that the Board has reviewed NS Power's May 8, 2025, correspondence enclosing a Letter of Intent (Exhibit N-4) which provides a potential path forward with respect to the issues raised in this matter. Board...

AI summary The Board has received a Letter of Intent from NS Power and will extend the timeline for preparing issues reports to May 26, 2025, with corresponding adjustments to the hearing schedule.

97779Amended Hearing Order 2 passages
The following amended timetable will apply to this matter:
The following amended timetable will apply to this matter: staff Information Requests Board (IRs) to Power NS Monday, 2025 May 26, Power Responses NS IR Monday, June 2025 16, Evidence Power by NS Tuesday, July 2025 8, Power from Intervenor...

AI summary This document outlines an amended timetable for a regulatory proceeding, detailing key dates for information requests, evidence submissions, and responses from Power NS, intervenors, and staff. It also references the application of the Board's Regulatory Rules, including specific filing deadlines.

Section 5
The Clerk of the Board shall distribute the Amended Notice of Paper Hearing to the parties that intervened in this matter; to the Board's social media account and publish on the Board's website. DATED at Halifax, Nova Scotia, this 26th day...

AI summary The Clerk of the Board is responsible for distributing the Amended Notice of Paper Hearing to interveners, the Board's social media account, and the Board's website. The notice is dated May 26, 2025, in Halifax, Nova Scotia.

97781NSEB (NSPI) IR - 1 to 15 4 passages
INFORMATION REQUESTS
INFORMATION REQUESTS To: Nova Scotia Power Incorporated Blake Williams Senior Director, Regulatory 1223 Lower Water Street Halifax, NS B3J 3S8 By email: [[email protected]](mailto:[email protected]) From: Board Staff Nova S...

AI summary The Nova Scotia Energy Board has issued an information request to Nova Scotia Power Incorporated, seeking responses by June 16, 2025. The request was sent by Board Staff and copies were sent to Miranda Mavhunga of the Nova Scotia Utility and Review Board. The request was issued on May 26, 2025, and signed by Crystal Henwood, Clerk of the Board.

Request IR-1:
Request IR-1: - In a response to UARB IR-15(a) dated February 3, 2022, Exhibit N-3 in Matter M10325, NS Power - advised that in 2022 it owned 256,643 poles covered by the Joint Use Agreement (JUA) and Bell - Aliant owned 148,617 poles cove...

AI summary The document requests confirmation of the current number of poles owned by NS Power and Bell Aliant under the Joint Use Agreement (JUA) and an updated map or documentation showing the geographic areas designated for each company's poles and the location of JUA-covered lines.

Request IR-9:
Request IR-9: - NS Power's May 8, 2025, letter, accompanied by a signed Letter of Intent with Bell Aliant, - envisages "…making NS Power responsible for all new line extensions, regardless of pole - ownership regardless of whether they are...

AI summary Request IR-9 asks NS Power to explain the financial implications of a new line extension policy, how Structural Value is determined for joint use poles, whether many developments do not require Bell Aliant services over poles, and if alternative rebate and cost-sharing models have been explored.

Request IR-15:
Request IR-15: - Based on NS Power's May 5, 2025, letter: - a) What operational changes were made to eliminate the need for NS Power to seek prior approval from Bell Aliant for line extension work as of March 3, 2025? - b) Does NS Power pl...

AI summary Request IR-15 asks NS Power about operational changes related to line extension work with Bell Aliant, plans to update the JUA, and the need for a comprehensive revision of the agreement to align with current telecommunication practices.

98750SBA (NSPI) IR 1 to 6 1 passage
Request IR-6:
Request IR-6: - Refer to Exhibit N-5, NSPI (NSEB RIR 11(b)), where NSPI, states on page 1 of 1: "Although no formal service level agreements exist between the two parties, NS Power and Bell Aliant work closely together operationally to ens...

AI summary The text discusses whether NSPI is required to have a service level agreement with Bell Aliant or Bell Canada under its Cost Allocation Manual, referencing an operational relationship between NS Power and Bell Aliant.

98751CA (NSPI) IR 1 to 4 1 passage
12 Request IR-2:
12 Request IR-2: 13 14 Reference: Exhibit N-4, NS Power Letter to Board re: Letter of Intent dated May 8, 2025 15 16 NS Power's letter, and the content of the Letter of Intent, indicate that the current process changes 17 described therein...

AI summary The document references NS Power's Letter of Intent regarding 'test changes' in the current process, which may not be fully accepted or implemented. It asks whether NS Power has considered alternative resolutions and what information will be gathered during the test period to evaluate the process and ensure accurate documentation.

99307Letter SBA re: Not filing Evidence 1 passage
Section 1 p. p. 0
September 11, 2025 VIA EMAIL Ms. Crystal Henwood Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax NS B3J 3S3 Dear Ms. Henwood: Re: M12149 – Nova Scotia Power Inc. – Investigation arising from Joint Use...

AI summary The Small Business Advocate (SBA) has reviewed materials related to an investigation into a Joint Use Agreement between NS Power and Bell Aliant. The SBA will not file evidence but will submit written submissions in due course.

99540Letter NSPI re: Not filing IRs 1 passage
Section 1 p. p. 0
October 2, 2025 Crystal Henwood, Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M12149 Nova Scotia Power / Bell Aliant Joint Use Agreement Dear Ms. Henwood: On March 21, 2025, the Nov...

AI summary The Nova Scotia Energy Board initiated an investigation into a joint use agreement between Nova Scotia Power and Bell Aliant. A paper hearing was conducted, and several intervenors were notified. No evidence was submitted by the intervenors, so NS Power will not file information requests.

100223Submissions - CA 3 passages
Section 2 p. pp. 0-1
iewed the materials filed in this matter, including NS Power's evidence and submissions, and the company's responses to Information Requests filed by the Consumer Advocate and Small Business Advocate. On review, it would appear that NS Pow...

AI summary The review of materials in this matter indicates that NS Power acknowledges challenges caused by the Joint Use Agreement with Bell, particularly in areas where Bell owned poles. These challenges include delays and inconsistent rebate structures. NS Power and Bell have since entered into a Letter of Intent to address these issues by making NS Power responsible for all new customer-requested line extensions, regardless of pole ownership.

Section 3 p. p. 1
the Joint Use Agreement, NS Power and Bell entered into a Letter of Intent that makes NS Power responsible for all new customer-requested line extensions, regardless of pole ownership.[6](#page-1-10) According to the Letter of Intent, NS P...

AI summary NS Power and Bell have entered into a Letter of Intent to streamline line extension processes, with NS Power responsible for all new customer-requested line extensions regardless of pole ownership. A 'true-up' mechanism and a test period are included to address pole ownership and evaluate the new process. NS Power expects minimal additional costs and will collect data during the test period.

Section 7 p. p. 3
e as a final agreement has been filed with the Board, and subject to the review of the Board, the Board's investigation should remain open. In the interim, the Board should direct NS Power as follows: - 1. NS Power must provide a more deta...

AI summary The Consumer Advocate requests the Board to keep the investigation open until NS Power finalizes an agreement with Bell, requiring detailed explanations, timelines, and regular updates on progress, including efforts to restore tracking systems and improve inspection times.

100227Submissions - SBA 3 passages
Preamble p. p. 0
December 8, 2025 VIA EMAIL Ms. Crystal Henwood Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax NS B3J 3S3 Dear Ms. Henwood: Re: M12149 Nova Scotia Power Inc. - Investigation arising from a Joint Use A...

AI summary The document discusses a regulatory proceeding (M12149) involving Nova Scotia Power Inc. and Bell Aliant regarding a Joint Use Agreement from 1993. It references a Letter of Intent submitted by NS Power in May 2025 and mentions the Small Business Advocate's review of related submissions and updates on a cybersecurity incident inquiry (M12273).

LOI Overview p. p. 0
LOI Overview The need for the LOI followed from the two complaints filed in matters Ml 11835 and Ml 1838. One of the complaints involved concerns about the rebates that the customer was entitled to 1 M12149, Exhibit N-1-Joint Use Agreement...

AI summary The LOI outlines a proposed solution between Nova Scotia Power and Bell to address customer concerns regarding delays and billing frustrations. The agreement involves NS Power taking responsibility for all new line extensions and related pole installations, regardless of pole ownership or location, starting March 3, 2025.

SBA Concerns p. p. 0
SBA Concerns The SBA has reviewed NS Power's filing in both this matter M12149 and the monthly updates submitted in M12273 and remains concerned that very little progress has been made especially as the end of the year approaches. While th...

AI summary The SBA is concerned about the lack of progress in NS Power's filings in matters M12149 and M12273, particularly as the year ends. The SBA requests NS Power to provide updates on pole ownership, installation rates, and the timeline for resolving the backlog of pole installation requests. A cybersecurity incident in M12273 has hindered progress.

100415Reply Submission - NSPI 4 passages
Preamble p. p. 0
December 22, 2025 Crystal Henwood Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M12149 – Nova Scotia Power / Bell Aliant Joint Use Agreement – NS Power Reply Submissions Dear Ms. Hen...

AI summary The Nova Scotia Energy Board is investigating a Joint Use Agreement between NS Power and Bell Aliant, focusing on rebate schemes and service delays. NS Power has responded to interventions and filed submissions, with the Consumer Advocate and Small Business Advocate also submitting their views.

Timeliness and Formalization of the Final Agreement p. p. 0
Timeliness and Formalization of the Final Agreement The CA notes that the LOI may address issues related to rebate policies and delays under the JUA; however, uncertainty remains regarding whether the process outlined in the LOI will fully...

AI summary The Consumer Advocate (CA) notes that the Letter of Intent (LOI) may address rebate policies and delays under the Joint Use Agreement (JUA), but uncertainty remains about whether it will resolve concerns about service delivery timeliness. NS Power's ability to track performance and execute a final agreement has been affected by a recent cyber attack, and a final agreement may not be formalized until 2026.

Consumer Advocate Recommendations p. p. 0
Consumer Advocate Recommendations The CA suggests that the Board maintain the investigation until a final agreement between NS Power and Bell has been completed and filed for review. In the interim, the CA recommends that NS Power be direc...

AI summary The Consumer Advocate (CA) recommends that the Board maintain the investigation until a final agreement between NS Power and Bell is completed and filed. The CA also suggests that NS Power provide detailed explanations for delays, submit monthly updates, and report on progress in areas such as work orders, cybersecurity impacts, and inspection times.

Conclusion p. p. 0
Conclusion NS Power thanks Intervenors for their submissions and the Board for the opportunity to provide these Reply Submissions. The Company submits that the issues raised in this proceeding have been effectively addressed through the pr...

AI summary NS Power acknowledges the intervenors' submissions and states that the issues in the proceeding have been addressed through process changes implemented on March 3, 2025, which streamline coordination and improve customer experience. The company remains committed to working with Bell on the pole settlement and GIS restoration.

101300Board Decision 4 passages
Preamble p. p. 2
connections and disconnections were handled under the Joint Use Agreement. The other complaint was about the different rebate schemes available to customers depending on whether NS Power or Bell owned the jointly used utility poles. The NS...

AI summary The NSUARB investigated issues related to rebate schemes and service delays under the Joint Use Agreement between NS Power and Bell. A paper hearing was initiated in March 2025, and the NSUARB was succeeded by the Nova Scotia Energy Board in April 2025 following the proclamation of the Energy and Regulatory Boards Act.

Is the Joint Use Agreement unreasonable, insufficient, or unjustly discriminatory? p. p. 4
Is the Joint Use Agreement unreasonable, insufficient, or unjustly discriminatory? - [8] The fundamental underlying rationale for the Joint Use Agreement is still valid. NS Power provided estimates, based on 2024 pricing, for installing po...

AI summary The Joint Use Agreement is considered economically efficient as it avoids duplication of investment and ensures cost sharing between NS Power and Bell. The agreement remains valid despite challenges in comparing operational and maintenance costs due to a cyber incident. Historically, NS Power provided rebates for poles it owned, while Bell had a separate rebate scheme.

Request IR-8: p. p. 4
unt for the Joint Use Agreement structure. The situation did, however, lead to NS Power customers being treated differently under the rebate scheme depending on which entity owned the joint-use poles. [15] Where customers request services...

AI summary The text discusses the differing treatment of NS Power customers under rebate schemes based on joint-use pole ownership. It outlines how the new process in the Letter of Intent aims to address these concerns by ensuring NS Power owns poles at installation and reconciles ownership with Bell later, leading to equitable treatment of all customers.

Are connections and the disconnection being delayed? p. p. 4
ple, if properly implemented, the new process under the Joint Use Agreement should be useful in eliminating some of the coordination and communication issues that existed under the former arrangement. [22] The Board, however, is mindful th...

AI summary The document discusses the implementation of a new process under a Joint Use Agreement, which aims to improve coordination and communication. However, the Board notes that there are still information gaps, including the lack of a formal agreement as of December 2025. NS Power attributes delays to a cybersecurity incident that affected GIS systems and claims that operational changes have resolved the original issues.

101301Board Order 1 passage
ORDER
ORDER The Board decided to initiate this proceeding because of two individual complaints processed in 2024-2025. One complaint related, in part, to the way service connections and disconnections were handled under the Joint Use Agreement....

AI summary The Board initiated a proceeding in response to two complaints regarding the Joint Use Agreement and rebate schemes. The investigation focused on whether the agreement was unreasonable or discriminatory and if service connection processes were being delayed. NS Power filed a Letter of Intent with Bell, and the Board concluded that formalizing this letter would resolve the issues.

102544Letter from NSPI re update on joint use agreement 1 passage
Section 1 p. p. 0
June 29, 2026 Crystal Henwood Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M12149 – Nova Scotia Power / Bell Aliant Joint Use Agreement – JUA Finalization Dear Ms. Henwood: Nova Sco...

AI summary NS Power and Bell have been operating under a Letter of Intent (LOI) since March 2025, with a goal to finalize a Joint Use Agreement (JUA) by December 2025. However, a cyberincident impacted NS Power's GIS system, delaying the agreement. The Board will consider further reporting if no agreement is finalized by June 30, 2026.

Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →