9. EXEMPTIONS [15](#page-9-3) There have been no exemptions utilized or granted to this Code. M07390, Inter-Affiliate Code of Conduct, NSUARB Decision, August 29, 2017, page 8, s.20. M11095, NSUARB Letter to E1, 2022 Affiliate Code of Cond...
AI summary The section discusses exemptions related to the Code, noting that no exemptions have been utilized or granted. It references various regulatory decisions and compliance reports, including a letter from the NSUARB to EfficiencyOne regarding the 2022 Affiliate Code of Conduct Annual Compliance Report.
BACKGROUND On August 29, 2017, the Nova Scotia Utility and Review Board (the "UARB") approved EfficiencyOne's (E1) Code of Conduct Governing Affiliate Transactions (the "Code"). The Code applies to E1's electricity efficiency and conservat...
AI summary In 2017, the Nova Scotia Utility and Review Board (UARB) approved EfficiencyOne's Code of Conduct for Affiliate Transactions, which governs E1's electricity efficiency and conservation activities. The Code applies to E1's transactions with its two Affiliates, EfficiencyOne Services and the Halifax Climate Investment, Innovation and Impact Fund.
DISPUTES, COMPLAINTS & INQUIRIES If an employee or customer has an issue or question regarding the application of the Code, or suspects potential non-compliance, the following resolution process has been established. - a) Submit the disput...
AI summary The document outlines a process for resolving disputes, complaints, and inquiries related to the application of the Code. It specifies that complaints should be submitted to the Compliance Officer, who must respond within 21 working days and complete final dispositions within 60 days. Matters may be referred to the UARB under certain circumstances.